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View Full Version : NTWS 4.0 will not boot after running DDS


Paul Kelly
November 11th, 2004, 11:42 AM
I have just enlarged a partition under Windows NTWS 4.

The system rebooted to DOS and ran the task. When it re-booted I received a messgae saying it could not find NTDETECT. Even after using a boot disk containing boot.ini, ntdetect and ntldr. the system could not find ntoskrnl.exe.

Apart from re-installing the operating system, does anyone have any ideas.

This is the first time I have used this software, bought it this morning and it might be the last!!!!!!!

Paul

Acronis Support
November 12th, 2004, 12:40 PM
Hello Paul,

Thank you for choosing Acronis Disk Director Suite (http://www.acronis.com/products/diskdirector/).

We are really sorry for the inconveniences. This problem is rather difficult and requires additional investigation.

Please contact support@acronis.com regarding this problem and provide us with the following file:

Please download Acronis Report utility available at http://www.acronis.com/files/support/AcronisReport.exe and run it, create a report and send it to us. This would provide us with detailed information on the hard disk partition structure.

Thank you.