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View Full Version : Important info from MS about windows update!!!!


Pretender
December 3rd, 2002, 08:54 PM
Reply to a poster from Microsoft:

Subject: WindowsUpdate - Reply from Microsoft Attachments: None
From: "MDH" <midahe@hotmail.com> Sent: 12/3/2002 6:52:18 AM


Hello Michael,

Thank you for contacting Microsoft.

I understand that you are having difficulty downloading Updates from
Windows Update Site for Windows ME. I realize the importance of your issue
and look forward to providing you with information today.

The Windows Update Corporate Web has retired. Customers must be running
Windows XP or Windows 2000 to access the new Windows Update site. This site
will support Windows Millennium Edition (Windows Me) and Windows 98 in the
future.

Michael, in the mean time, we have alternate locations for you to obtain
updates for Windows ME and you may access this link at:

Windows Me Downloads
http://www.microsoft.com/downloads

Internet Explorer Downloads
http://www.microsoft.com/windows/ie/downloads/critical/default.asp

Security Updates
http://www.microsoft.com/technet/treeview/default.asp?url=/technet/security
/current.asp

To search for updates for Internet Explorer, go to:
http://www.microsoft.com/windows/ie/downloads/default.asp

Microsoft has several additional support options available to you:

- Assisted Pay-Per-Incident support from a Microsoft Support Professional
is available by phone or through Online Assisted Support.

If you prefer to work with a Support Professional by telephone, please call
(800) 936-5700.

For more information about these options, please visit:
http://support.microsoft.com/default.aspx

Click Contact Microsoft from the menu on the left.

Microsoft also offers several no-charge online support services including:

- The Knowledge Base, which includes thousands of technical articles on
Microsoft products: http://support.microsoft.com/search/default.aspx

- Frequently Asked Questions (FAQs) about Microsoft Products:
http://support.microsoft.com/faqs/default.aspx

- Online Newsgroups where you can view and post information in an open
forum:
http://support.microsoft.com/newsgroups/default.aspx

- More information is available at:
http://support.microsoft.com/default.aspx

Michael, I hope that the information I have provided you with regards to
downloading updates for Windows ME are helpful. If you need further
assistance, please respond to this message. Have a great day.


Sincerely,

Grace
Microsoft Online Customer Service Representative


fixed one URL by adding tags

luv2bsecure
December 3rd, 2002, 09:35 PM
Thanks, Pretender!
That will help a lot of people - good find!
Karma Cookie.

John
Luv2BSecure