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John Farrar
October 26th, 2004, 04:14 AM
I downloaded the Disk Director demo which seemed to install fine. Clicking the OS Selector icon brings up an error message and the OSS closes down. The same thing happens if I try to access OSS from the DD interface.

This app seems to do what I want, if it will only work properly. Are there similar problems with the paid-for version? I would like reassurance on this please as I need the functions of the Disk Director package.
Thanks
John

PS I have True Image and that works OK.

Acronis Support
October 26th, 2004, 12:29 PM
Hello John,

Thank you for your interest in Acronis products (http://www.acronis.com/products/).

Please contacat support@acronis.com regarding this problem. Please provide us with the exact error message.

Thank you.

--
Best regards,
Andrew Berezovsky

John Farrar
October 27th, 2004, 10:41 AM
Following prompt replies from Support, considering the time difference, I have followed the suggestion of running chkdsk /r on the hard drives. Having installed the demo on another PC, which does not show the problem, something must be awry with the original PC.
John