OS Selector, Computer Doesn't Boot

[Gavlewis]

I am new to using OS Selector, and every time I boot up, it sits at the menu saying "Processing, Please Wait". The computer's keyboard doesn't respond, only the mouse moves, and nothing else at all. I installed the program, there were no errors at all, I restarted like the installer prompted me to. I didn't create a floppy disk back-up disk because I didn't have any spare at the time at install.

I don't really want to have to reformat my hard drive as it has information on it that I can't loose.

What should I do?

[Acronis Support]

Hello Gavlewis,

Thank you for using Acronis software (http://www.acronis.com/products/).

We are really sorry for the inconveniences.

Please do the following:

Windows 95/98/ME – boot from Startup Disk and run "fdisk /mbr" command;
Windows 2000/XP – boot from Installation Disc into Recovery Console and run "fixmbr" command.

This should allow you to boot into Windows. Also please contact support@acronis.com regarding this problem.

Thank you.

--
Best regards,
Andrew Berezovsky

[Gavlewis]

Thank-you for your help, I rebooted into windows successfully. Please disregard the support email I sent you during the week.

Regards,
Gavin Lewis