View Full Version : ms windows update v4 software release today
Pretender
November 26th, 2002, 07:33 PM
Please be careful about changing anything on your system. All users appear to be having trouble and looping, etc with this v4 windows update release today.
microsoft has released another v4 windows update software download today, buttttttttttttttt it seems no one is able to get the software to download and install. this appears to be a problem with ME, 98, all others. anyhow............more info at:
http://communities.microsoft.com/newsgroups/default.asp?icp=windowsupdate
javacool
November 26th, 2002, 07:38 PM
-{ Quote: " quoting: Pretender link=board=9;threadid=5152;start=0#33597 date=1038357191]
Please be careful about changing anything on your system. All users appear to be having trouble and looping, etc with this v4 windows update release today.
microsoft has released another v4 windows update software download today, buttttttttttttttt it seems no one is able to get the software to download and install. this appears to be a problem with ME, 98, all others. anyhow............more info at:
http://communities.microsoft.com/newsgroups/default.asp?icp=windowsupdate
" }-
I have not encountered a new version of the WindowsUpdate control today, but with the new release a couple of days ago I found the following allowed it to install the new version correctly and fixed my looping problems:
Please do not attempt the following actions if you have not taken proper precautions such as backing up important data and making a backup of your registry. While Microsoft even suggests the following, and there should be no problems caused by following the instructions below, if you have not had experience performing this sort of operation before, please do not attempt it.
1.)Close all instances of IE
2.)Rename IUCtl.dll and the IUEngine.dll to IUCtl.bak and IUEngine.bak respectively (most likely in your System or System32 folder)
3.)Delete the string value “SelfupdateStatus” present in the HKLM\microsoft\windows
urrentversion\windowsupdate\IUcontrol key
4.)Rename iuenginenew.dll if it exists to iuenginenew.bak (again, most likely under the same folder as the IUCtl.dll and IUEngine.dll files)
*By renaming these files you can replace them if necessary if the above steps cause any problems.
Then re-visit the windowsupdate website and it should download and install the latest version correctly.
While Microsoft has steps similar to the above in its troubleshooter, I found these steps worked on a Windows XP system and a Windows ME system.
Regards,
-Javacool
Pretender
November 26th, 2002, 07:47 PM
this is the second download and install for a lot of people because of the probs with the first v4 version released. have you gone to the site today and ckd to see if a v4 update is available? ???
javacool
November 26th, 2002, 07:57 PM
-{ Quote: " quoting: Pretender link=board=9;threadid=5152;start=0#33600 date=1038358023]
this is the second download and install for a lot of people because of the probs with the first v4 version released. have you gone to the site today and ckd to see if a v4 update is available? ???
" }-
The first download (I haven't gotten anything today for it - can connect fine.)
I just checked a minute ago on both a Windows XP machine and a Windows ME machine - I don't doubt that it wasn't released, but neither machine seems to need the update to connect. Typical MS. ::)
I'll keep checking and post back if either machine ends up asking me to download the update.
Regards,
-Javacool
Pretender
November 26th, 2002, 08:02 PM
sent you a couple IM's. maybe you could ck out the site that i referred to and determine if we're talking about the same software? please? a lot of people have had probs because they went messing with their computers due to the probs of the first release of the v4 windows update software. that's why i think we need to be very careful because it was the released software and not the people's computers which were the culprits. bob
javacool
November 26th, 2002, 08:31 PM
-{ Quote: " quoting: Pretender link=board=9;threadid=5152;start=0#33603 date=1038358956]
sent you a couple IM's. maybe you could ck out the site that i referred to and determine if we're talking about the same software? please? a lot of people have had probs because they went messing with their computers due to the probs of the first release of the v4 windows update software. that's why i think we need to be very careful because it was the released software and not the people's computers which were the culprits. bob
" }-
I have checked out the link you provided - and yes we're talking about the same software. :)
While the files I mentioned may not seem as though they are part of the new WindowsUpdate at first glance, they are in fact engine files for it. If you remove them, the WindowsUpdate ActiveX installer can successfully install the new ones.
The problem some people were having is that the original files were not being successfully replaced with the new ones (hence the presence of the "ieenginenew.dll file") - by removing the old ones they could install the newest versions with no issues. It was not the people's computers, but a declared fault within the Microsoft WindowsUpdate installation (which is why Microsoft said they would release a new version of WindowsUpdate soon).
Removing those files should not cause any problems (as the WindowsUpdate installer simply installs them again, and they are only used for WindowsUpdate), but I have altered my original posting to instead point to renaming them.
Some people tried various other methods which unfortunately caused system trouble for them. The method I posted above only removes the current version of the WindowsUpdate ActiveX controls on your computer. The WindowsUpdate website can easily reinstall them so it is no harm done (and in this case, it allows the WindowsUpdate website to correctly update your software). :) Needless to say, if someone has not performed this sort of "operation" on their computer before, they should not do it now.
Regards,
-Javacool
Pretender
November 26th, 2002, 09:13 PM
Update FYI:
i placed an "s" at the end of http of the URL for the windows update site. it appears that the download and install worked fine. i am going to do what you suggested and then keep an eye on this. will let you know if new developments.
javacool
November 26th, 2002, 09:56 PM
-{ Quote: " quoting: Pretender link=board=9;threadid=5152;start=0#33608 date=1038363180]
Update FYI:
i placed an "s" at the end of http of the URL for the windows update site. it appears that the download and install worked fine. i am going to do what you suggested and then keep an eye on this. will let you know if new developments.
" }-
Well, if the download and install worked fine no need to follow the couple steps I posted above. :)
That's interesting that it worked with an "s" at the end...
Regards,
-Javacool
Pretender
November 27th, 2002, 02:36 PM
I don't know about the adding "s" thing either. It's like a new URL for the site though somehow and I had to place it in my favorites in order to access this way. I humbly request that you guide me as a child on how to get to:
HKLM\microsoft\windows
urrentversion\windowsupdate\IUcontrol key
I went to start, run, typed regedit, but this must not be where I was suppose to go due to there not being any HKLM entries that I can locate???
javacool
November 27th, 2002, 02:40 PM
-{ Quote: " quoting: Pretender link=board=9;threadid=5152;start=0#33709 date=1038425805]
I don't know about the adding "s" thing either. It's like a new URL for the site though somehow and I had to place it in my favorites in order to access this way. I humbly request that you guide me as a child on how to get to:
HKLM\microsoft\windows
urrentversion\windowsupdate\IUcontrol key
I went to start, run, typed regedit, but this must not be where I was suppose to go due to there not being any HKLM entries that I can locate???
" }-
HKLM stands for HKEY_Local_Machine :)
Pieter posted a nice image below explaining it in detail.
Regards,
-Javacool
Pieter_Arntz
November 27th, 2002, 02:46 PM
See attachment
Keep clicking the plusses until you find
HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\Currentversion\WindowsUpdate\IUControl
Regards,
Pieter
Sorry JC, didn´t notice your post in time
Pretender
November 27th, 2002, 03:35 PM
Once jc told me it was in regedit.....I found it. By the way jc............could you tell me where the "any key" is on my computer as sometimes I am prompted to hit the "any key", but I can't find it?!? Don't answer that!
How can I tell if this windows update software istalled okay? The main software that is, not critical updates or whatever?
AND ALSO:
Finally got the new v4 revision to install I think. I'm
back to Looping on Q328970 critical SP1 update. It appears
to install okay...shows as installed successfully in
installation history, but.......when I scan for
updates........Q328970 shows up as a critical update
needing to be installed. Loop, loop.
Pieter_Arntz
November 27th, 2002, 03:54 PM
Pretender,
After you have installed any update there should be a link called installation history on the update site. Click that one and you can tell if the update was installed or not.
Thnx for bringing this up by the way, I noticed one of my updates is marked failed :o
That´s how I found the "Any" key. Hit your head on the keyboard in despair. That´s the "Any" key ;D ;D
Regards,
Pieter
Pretender
November 27th, 2002, 06:50 PM
javacool, should “SelfupdateStatus” have replenished itself after the windows update software was used?
Pieter, the problem is more with Looping. installation history shows the critical update as successful install, but when I scan for updates again.....the same critical update pops up stating the it needs to be installed.
javacool
November 28th, 2002, 01:12 AM
-{ Quote: " quoting: Pretender link=board=9;threadid=5152;start=0#33735 date=1038441046]
javacool, should “SelfupdateStatus” have replenished itself after the windows update software was used?
" }-
It may or it may not (depending on what version of WindowUpdate you use, and what version of Windows). In many cases it does, but I have seen times where it was never replenished.
Regards,
-Javacool
Pieter_Arntz
November 28th, 2002, 03:01 AM
Hi Pretender,
Could you see if this method (http://groups.google.com/groups?hl=nl&lr=&ie=UTF-8&oe=UTF-8&threadm=%23AVnTC%241AHA.1956%40tkmsftngp03&rnum=3&prev=/groups%3Fq%3Dwindows%2Bupdate%2Bkeeps%2Breappearing%26hl%3Dnl%26lr%3D%26ie%3DUTF-8%26oe%3DUTF-8%26selm%3D%2523AVnTC%25241AHA.1956%2540tkmsftngp03%26rnum%3D3) works?
Regards,
Pieter
controler
November 28th, 2002, 06:29 PM
I am working on a Windows ME box now that only gave me the message that no updates were needed. I used JV Powertools and then tried it again and the site then pulled up the updates needed.
Pretender
November 28th, 2002, 07:23 PM
Q286045 appears to not be available any longer. Pieter, were you able to get to the download by using the link on the page that your link took me too? It looked very promising until I was unable to get to the download and I thank you for the try.
Pieter_Arntz
November 29th, 2002, 02:14 AM
-{ Quote: " quoting: Pretender link=board=9;threadid=5152;start=15#33812 date=1038529405]
Q286045 appears to not be available any longer. Pieter, were you able to get to the download by using the link on the page that your link took me too? It looked very promising until I was unable to get to the download and I thank you for the try.
" }-
Hi Pretender,
It was not as much that particular download (Q286045) I gave you the link for, but the method of installing it in order to escape the endless loop you got sucked into.
The one you're looking for (Q328970) is available here (http://www.microsoft.com/windows/ie/downloads/critical/Q328970/default.asp).
Regards,
Pieter
Pretender
November 29th, 2002, 06:45 PM
Sorry, I though the Q286045 had a patch for the problem. Anyhow, back on track and will give it a try.
bob
Tryed with no luck :(. When I added the string and chose ok an error popped up "invalid path..............". I decided to 2Xclk the exe to see what would happen and an error popped up that I must have IE6 with service pack 1 installed..............which I believe I do.
Pieter_Arntz
November 30th, 2002, 06:35 PM
Hi Pretender,
Your screenshot seems to indicate that the installs were indeed unsuccesful.
Regards,
Pieter
Pretender
November 30th, 2002, 07:42 PM
I have a change now. I can't even scan for updates. I get an "Administrators Only" error. Tryed the microsoft fixes. No help. >:(
Thanks for the confirmation Pieter.
javacool
December 1st, 2002, 01:11 AM
-{ Quote: " quoting: Pretender link=board=9;threadid=5152;start=15#33961 date=1038703369]
I have a change now. I can't even scan for updates. I get an "Administrators Only" error. Tryed the microsoft fixes. No help. >:(
Thanks for the confirmation Pieter.
" }-
I got this same error once on a test system (still don't know what caused it). Nothing I could do fixed it (but I was about to reformat that system anyway and start from scratch so it wasn't as big a deal for me). I'm almost positive this is some sort of bug in the WindowsUpdate software.
Can you try renaming the files in my first post in this thread, and deleting that registry key again? (if you have not done so after this new problem started occuring) That should allow you to start over - if not, please post and I'll try to cause this error again on one of my machines (to try various fixes of course - there's no problem if this particular machine of mine gets fried as I'll simply use Norton Ghost to restore it in a very short amount of time ;)).
Regards,
-Javacool
Pretender
December 1st, 2002, 06:34 PM
-{ Quote: " quoting: javacool link=board=9;threadid=5152;start=15#33980 date=1038723112]
-{ Quote: " quoting: Pretender link=board=9;threadid=5152;start=15#33961 date=1038703369]
I have a change now. I can't even scan for updates. I get an "Administrators Only" error. Tryed the microsoft fixes. No help. >:(
Thanks for the confirmation Pieter.
" }-
I got this same error once on a test system (still don't know what caused it). Nothing I could do fixed it (but I was about to reformat that system anyway and start from scratch so it wasn't as big a deal for me). I'm almost positive this is some sort of bug in the WindowsUpdate software.
Can you try renaming the files in my first post in this thread, and deleting that registry key again? (if you have not done so after this new problem started occuring) That should allow you to start over - if not, please post and I'll try to cause this error again on one of my machines (to try various fixes of course - there's no problem if this particular machine of mine gets fried as I'll simply use Norton Ghost to restore it in a very short amount of time ;)).
Regards,
-Javacool
" }-
I'm going to give it a try again. I downloaded the Q328970 and when I 2Xclk'd it to install I received the following. So I extracted the files and right clk'd on the ......inf file and chose the install option and it appeared to install, but did not when I ckd.
Pretender
December 1st, 2002, 07:41 PM
Javacool,
I did as you suggested: "Can you try renaming the files in my first post in this thread, and deleting that registry key again? (if you have not done so after this new problem started occuring) That should allow you to start over " and found that the "update class" file had been damaged. Anyhow, went back to windows update and am now not getting the "Administrators Only" error. Was able to scan for updates which again showed the Q328970 critical update as needed. So I downloaded and was told the it had installed successfully and, it also, placed a "0" in place of the "1" in left pain for the number of critical updates needing to be downloaded. But, after restarting my system and going to "Help" in the IE explorer menu bar and clicking on "About Internet Explorer"........I found that the Q328970 was not shown after the "SP1". I do appreciate your help in getting me back to where I had been before the "Adminstrators Only" error message. Perhaps this next week will shed some light and some of the people at microsoft come back after a long weekend. :)
FYI: I did not have an "iuenginenew.dll" file on the first go around nor on this second go around.
javacool
December 1st, 2002, 08:12 PM
-{ Quote: " quoting: Pretender link=board=9;threadid=5152;start=15#34058 date=1038789715]
Javacool,
I did as you suggested: "Can you try renaming the files in my first post in this thread, and deleting that registry key again? (if you have not done so after this new problem started occuring) That should allow you to start over " and found that the "update class" file had been damaged. Anyhow, went back to windows update and am now not getting the "Administrators Only" error. Was able to scan for updates which again showed the Q328970 critical update as needed. So I downloaded and was told the it had installed successfully and, it also, placed a "0" in place of the "1" in left pain for the number of critical updates needing to be downloaded. But, after restarting my system and going to "Help" in the IE explorer menu bar and clicking on "About Internet Explorer"........I found that the Q328970 was not shown after the "SP1". I do appreciate your help in getting me back to where I had been before the "Adminstrators Only" error message. Perhaps this next week will shed some light and some of the people at microsoft come back after a long weekend. :)
FYI: I did not have an "iuenginenew.dll" file on the first go around nor on this second go around.
" }-
Well at least your one problem is fixed. :)
This reoccurring problem with the Q328970 critical update is probably not a WindowsUpdate issue, but an issue with that particular update. I should mention, however, that the update has installed correctly on all of my systems. :-\
Hopefully we'll get this fixed for you soon.
Regards,
-Javacool
Pretender
December 1st, 2002, 08:39 PM
"But, after restarting my system and going to "Help" in the IE explorer menu bar and clicking on "About Internet Explorer"........I found that the Q328970 was not shown after the "SP1". "
Does your Windows ME system show what I've been looking for above? "Q328970" after "SP1" in "About Internet Explorer"?
Pretender
December 2nd, 2002, 08:17 PM
FYI. I don't know if I ever let anyone in about what was happening when I placed the "s" after "http". I had someone tell me that it's the "Secure Server". Why this is any different than the usual site is a mystery to me. Hope that doesn't mean that the usual server is "insecure".
javacool
December 2nd, 2002, 08:39 PM
-{ Quote: " quoting: Pretender link=board=9;threadid=5152;start=15#34182 date=1038878252]
FYI. I don't know if I ever let anyone in about what was happening when I placed the "s" after "http". I had someone tell me that it's the "Secure Server". Why this is any different than the usual site is a mystery to me. Hope that doesn't mean that the usual server is "insecure".
" }-
Because of how Microsoft's servers are set up, you can put an "s" after the "http" (making it "https://") and it will connect you with 128-bit encryption, usually used for log-ins or shopping sites.
The usual "http://" doesn't give you this 128-bit encryption for all data (however, I don't believe they meant to give you that option).
Regards,
-Javacool
Pretender
December 3rd, 2002, 07:59 PM
When I go to "Help" in the menu bar and "About internet explorer" it shows under "Cipher Strengh" that I have "128-bit"?
Sorry, but need to know. Going the same route as above.....do you show "Q328970" after "SP1"?
2nd....Should "SelfupdateStatus" have been shown again after following the steps you gave me previously here?
Pretender
December 7th, 2002, 08:58 PM
I figured (in my spare time working with windows update problems) that I would go to add/remove programs and see if anything turned up now when I chose the repair option for IE. Much to my surprise.....the following showed up, but (even though I'd like to get the most recent versions of these files)..........I'm unable to locate any of them at Webattack or Microsoft downloads that are greater versions than what I already have???
controler
December 7th, 2002, 09:14 PM
I have version 1106 and would be happy to send them if needed ;D
Pretender
December 9th, 2002, 05:28 PM
This is a follow-up post to my #30 post and screen shot.
I located 10 of these files which were version 6.0.2800.1106 by going to my "windows update folder" and extracting from compressed folders. I haven't done anything with these 10 files yet. I thought it was strange that all folders in the "windows update folder" were compressed except for:
filelist.dat, ie6setup.exe, iesetup.ini, iesetup.dir, and a "this folder safe to delete.txt". In case you didn't get the screen shot...here is the list of files I still need versions of greater than 6.0.2800.1100:
IEPEERS.DLL
IMGUTIL.DLL
MLANG.DLL
MSHTML.DLL
MSHTML.TLB
MSHTMLED.DLL
SHDOCLC.DLL
SHODOCVW.DLL
SHFOLDER.DLL
SHLWAPI.DLL
Here is a list of the files I found in the compressed folders that are 6.0.2800.1106:
ACTXPRXY.DLL
ADVPACK.DLL
BROWSELC.DLL
BROWSEUI.DLL
DIGEST.DLL
INSENG.DLL
URLMON.DLL
WININET.DLL
WEBCHECK.DLL
PNGFILT.DLL
Any insights? I'm kind of at a loss at the moment.
luv2bsecure
December 9th, 2002, 06:43 PM
Pretender,
Did you ever install IE6 Service Pack 1 back in September?
That should have upgraded IE to 6.0.2800.1106 ....
If you had installed Windows XP Service Pack 1 you would already have it, so you must not have done that (and many aren't). But the IE6 Service Pack will take care of you.
http://www.microsoft.com/windows/ie/downloads/critical/ie6sp1/download.asp
John
Luv2BSecure
Pretender
December 9th, 2002, 07:42 PM
-{ Quote: " quoting: luv2bsecure link=board=9;threadid=5152;start=30#35152 date=1039477391]
Pretender,
Did you ever install IE6 Service Pack 1 back in September?
That should have upgraded IE to 6.0.2800.1106 ....
If you had installed Windows XP Service Pack 1 you would already have it, so you must not have done that (and many aren't). But the IE6 Service Pack will take care of you.
http://www.microsoft.com/windows/ie/downloads/critical/ie6sp1/download.asp
John
Luv2BSecure
" }-
I have Windows ME, but anyhow..........I have what is supposed to IE6 SP1 and it will not repair itself because of the versions of the files and I attempted to reinstall and am told that I have the most recent version of IE6 SP1. I made a typo in the previous message. I have located 10 of these files in compressed folders which are version 6.0.2800.1106. I'm wondering if IE6 SP1 flawed in the original download because of these files sitting in compressed folders and because the current versions of these 20 files are versions <6.0.2800.1100 which are being used actively at the moment. Would you have any idea what happens if one goes to control panel, add/remove programs, chooses "microsoft internet explorer 6 SP1 and internet tools" clkd on the add/remove button and got the dialog box up and chose "restore the previous windows configuration". Anyone have any experience with this?
Pretender
December 19th, 2002, 08:46 PM
;D ;D ;D ;D ;D ;D ;D ;D ;D ;D ;D ;D ;D
I got windows update to work for me finally. I feel as if I ought to be stingy, but.......... Basically, I downloaded IE6 SP1 to my desktop (even though I had IE6 SP1 already installed previously). I had had a problem popping up which said that 20 files (which on mine were 19 .dll's and one .tlb file had version problems) needed to be updated, but I was unable to update them because of SFP on Windows ME (they were system files in use). So I 2xclkd the IE6setup.exe file on my desktop, chose custom install, and clkd on the box preceding IE6 (even though everything indicated that I had all of the most recent files on my system already when I did this step). It took off from there and apparently updated the 20 old files (which must have been a flaw in the IE6 SP1 original download/install that I had done). Then I 2xclkd the Q328970.exe file on my desktop (previously downloaded) and it installed, computer restarted, 2xclkd the Q324929.exe file on my desktop (previously downloaded), computer restarted, went back on internet and checked. Both Q328970 and Q324929 show up at internet explorer, help, about internet explorer as update versions.
luv2bsecure
December 19th, 2002, 11:38 PM
Pretender - Good going! I thought that could have been the problem. I'm sorry I never saw your response back on the 9th or whatever. But just so you'll know, using the add/remove tool to "restore the previous windows configuration" would take you back to 5.5 or 5.02 or whatever you were using prior to 6.0. This works with all 9x/ME/NT/2000 operating systems - it will not (http://not) work if one is using Windows XP.
John
Luv2BSecure
Pretender
December 20th, 2002, 03:23 PM
Thanks luv2bsecure, but, oddly, I had tried that before and did take it back, but when I did a download of the IE6 SP1 setup files and installed ............... all the old version number files popped up again. Do appreciate your trying to educate me, I just happen to have gone that route a couple weeks ago. Can't, or didn't, figure out why it didn't work just as well as the above procedure, but.............
Here's a little more detail on the how to do part:
The following pertains to IE6 SP1 on a Windows ME system (but could work with other operating systems as well):
There are certain files which apparently didn’t update properly on my first download/install of IE6 SP1 (which I had done a long time ago). I came across the files in an error message while attempting to get windows update to work. You need to check these files and make sure that the version number is greater than 6.0.2800.1100. If they aren’t then the following procedure should update them to the correct versions. Find them by doing an individual search in windows explorer, right click on the file, click on properties and, then, the version tab.
DLL are the .dll files
ACTXPRXY.dll, ADVPACK.dll, BROWSELC.dll, BROWSEUI.dll, DIGEST.dll, IEPEERS.dll, IMGUTIL.dll, INSENG.tll, MLANG.dll, MSHTML.dll, MSHTML.tlb, MSHTMLED.dll, SHDOCLC.dll, SHDOCVW.dll, SHFOLDER.dll, SHLWAPI.dll, URLMON.dll, WININET.dll, PNGFILT.dll. webcheck.dll also showed in the error message, but (after using the following procedure and checking to see if it updated) it shows 6.0.2600.0 as it’s version number.
Download IE6 SP1 to desktop (even if you have IE6 SP1 already installed). Go offline and double click the IE6setup.exe file on desktop, choose custom install and click on the box preceding IE6 (which will put a check mark in it). Click on OK button or install button and it should update the 20 old files (which must have been a flaw in the IE6 SP1 original download/install that I had done). Then download Q328970.exe to your desktop and go offline and double click the Q328970.exe file on your desktop to install it, restart computer. Then download the Q324929.exe file to your desktop and go offline and double click the Q324929.exe file on your desktop to install it, restart computer. Go back on the internet and check. Both Q328970 and Q324929 should show up (after SP1) at internet explorer, help (on menu bar), about internet explorer, after update versions. Run windows update and see if it works okay.
Q328970 and Q324929 updates are for Windows me using IE6 SP1. These would be substituted with the appropriate critical updates which pertain to the system and IE version you use.
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