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pfralin
October 12th, 2004, 03:53 PM
When I first boot up and try to use the Boot Menu tools my mouse is not responding, it just jumps from the bottom of the screen to the top. Any one no what the problem might be here?

- Peter >:(
Angela
October 13th, 2004, 08:38 AM
A also have had this symptom but on a random basis. If I reboot, the problem disappears.
pfralin
October 13th, 2004, 01:04 PM
Ifound that if I switched from my optical mouse to a regular mouse the problem was solved. ::)
Acronis Support
October 14th, 2004, 10:38 AM
Hello pfralin,

Does your optical mouse has USB interface or PS/2?

Thank you.

--
Best regards,
Andrew Berezovsky

Acronis, Inc.
395 Oyster Point Blvd., Suite 213
South San Francisco, CA 94080 USA
http://www.acronis.com/

Acronis support department
e-mail: support@acronis.com

Acronis... compute with confidence
pfralin
October 14th, 2004, 12:31 PM
USB into a OS2 into a Master View Plus switch box.
Acronis Support
October 16th, 2004, 12:20 PM
Please try to enable/disable the "USB Legacy support" option in your BIOS settings.

Thank you.

--
Best regards,
Andrew Berezovsky
RobinB
December 19th, 2004, 02:10 PM
I've the same problem here.. I use a Asus P4P800 Deluxe Motherboard with Logitech® Cordless Desktop® MX™.

My mouse only goes up and down... Enabeling/Disabeling the Legacy support doesn't help...

What's the problem?
Acronis Support
December 23rd, 2004, 07:52 AM
Hello RobinB,

Thank you for using Acronis software (http://www.acronis.com/homecomputing/products/).

Please contact support@acronis.com regarding this problem.

Thank you.

--
Andrew Berezovsky