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new girl
October 10th, 2004, 06:21 PM
Hello,

In attempting to Install Index.suite I receive the following error message
and would like to know if someone could explain what it means or how to resolve it. Thank you

C:\Windows|System 32|MSCOMCTL.OCX

An error occurred while trying to replace the existing file: Delete failed, code 32
The process cannot access the file because it is being used by another process.

gerardwil
October 10th, 2004, 07:21 PM
Hi Sweetie, :-\

You probably mean Index.dat Suite?
Look for the update here:

http://www.wilderssecurity.com/showthread.php?t=50685

I would advise to download this one and install in safe mode or closing any other running program.

Gerard

fyi
October 11th, 2004, 09:06 PM
Different error code but, take a look at this

http://support.it-mate.co.uk/index.asp?mode=KB&kbid=1