help needed with Imon

[rollers]

Help needed please. Have purchaes nod32 but cannot get IMON to actually scan any files. It says it is functioning but stays on 0 all the time.
I have completely uninstalled and reinstalled several times but get the same each time. I have tried sending mail attachments to test it but it does not see them.
I am running xp home, sp2, boclean and maildefense. I have tried not loading maildefense at startup but this makes no difference.
Any help please before it sends me completely bonkers.

Thanks

[Blackspear]

Just checking something very obvious, do you have IMON enabled? As in the following screenshot.

Cheers ;D

[rollers]

Yes, the IMON says it is enabled. It is set to scan all files.

Thanks Rollers

[Blackspear]

{QUOTE-> Yes, the IMON says it is enabled. It is set to scan all files.

Thanks Rollers <-QUOTE}
Do your settings look the same as post 7, 8 and 9 here? (http://www.wilderssecurity.com/showthread.php?t=37509)

Are you using Internet Explorer or Firefox?

Cheers ;D

[rollers]

Thanks for your help but to no avail. I spoke to the eset telephone support and they were stumped at the time.
I got a bit drastic, formatted, reloaded..............and hey presto, all is well and working. Must have been a conflict somewhere, but now is running very smoothly.
Thanks for taking the time to reply and help.

Regards Rollers

[Blackspear]

{QUOTE-> Thanks for your help but to no avail. I spoke to the eset telephone support and they were stumped at the time.
I got a bit drastic, formatted, reloaded..............and hey presto, all is well and working. Must have been a conflict somewhere, but now is running very smoothly.
Thanks for taking the time to reply and help.

Regards Rollers <-QUOTE}
Thanks for keeping us up to date, and yes, I can understand the formatting, if your main security program is not happy and can't easily be fixed, I too would head down that road...

Cheers ;D