Help with 'Supervisor' accounts in Norton Personal Firewall

[AAI]

I decided to uninstall this firewall, and to my surprise, It isn't letting me uninstall it! It is the 2002 version, and It's saying that I must log in to a supervisor account before uninstalling it. My account is set to be a PC administrator, and still I have no success. I now HATE that programme, as I can't play any online games. Can someone please tell me how to 'log in' to a supervisor account and how to uninstall this darn programme!!!!!

[CrazyM]

Hi AAI

A few more details might help. Which OS? NIS or NPF and was parental control/accounts installed?

-{ Quote: "I now HATE that programme, as I can't play any online games." }-
This could just be a matter of configuring the firewall properly for your games. Have you checked your logs to determine what is being blocked and what rule modifications may be required?

Regards,

CrazyM

[SvS]

-{ Quote: "It is the 2002 version, and It's saying that I must log in to a supervisor account before uninstalling it. My account is set to be a PC administrator, and still I have no success." }-

The Supervisor account is one of the NIS/NPF built in account types and does not refer to the ones found on your computer.

Have a look at the following document, after you finished the steps outlined there you should be able to uninstall Norton Personal Firewall:

http://service1.symantec.com/SUPPORT/nip.nsf/docid/2000101111473236

If this does still not work have a look at the following document, especially at the section dealing with RnisUPG.exe:

http://service1.symantec.com/SUPPORT/nip.nsf/33e52197341bf25988256a9b007e63c2/7f8e18bfcd8323ec88256b8100776329?OpenDocument&ExpandSection=2&Src=bar_sch_nam#_Section2