nod32.name?

[msanto]

I found a site (doing a google search for nod32), nod32.name that is selling licenses for NOD32. Is this site affiliated w/ them or a scam? I noticed it was one of the sponsored links on the RHS of the google results.

They have multi-year (2 year) licenses that are discounted from the normal price.

2 year = 58.50. nod32.com price, 1 year, 39

Also, on the nod32.com site they sell 5 licenses for 170. On the .name site you can buy multiple licenses from 2 - 25. And the 5 license amount is 152.

They also sell 2 year licenses for multiple licenses as well. A 2 year license for 5 PCs would be 228.

Finally, the renewal amount listed on that site is 23.40 (single) instead of 27.30 on nod32.com.

???

[dvk01]

From their website they appear to be legitimate NOD resellers but only one of the NOD officials will be able to tell us for sure

As I understand it any NOD reseller can set his own price within reason for NOD

obviously NOD sell to him at a reasonable discount so he can make a profit and if he decides to make a less profit but sell more copies taht way and he is happy then I would have thought that it was OK

No doubt one of the other resellers will tell us if I'm wrong

[msanto]

{QUOTE-> From their website they appear to be legitimate NOD resellers but only one of the NOD officials will be able to tell us for sure

As I understand it any NOD reseller can set his own price within reason for NOD <-QUOTE}

Ah, didn't realize that. Well, their prices are quite good, if they're for real. Although since NOD32.com does not appear to sell 2 year licenses I wonder how that works ...?

[msanto]

Well, got this email from Eset:

Hi Michael,

That is a scam. The real website is: www.nod32.com
With best regards,

Maros Mozola
________________________________________
Maros Mozola, Eset Software
1317 Ynez Place
Suite CD, Coronado
California, 92118
USA
e-mail: mozola@eset.com
http://www.eset.com
Phone: +1 619-437-7037
Fax: +1 619-437-7045

[ronjor]

{QUOTE-> Ah, didn't realize that. Well, their prices are quite good, if they're for real. Although since NOD32.com does not appear to sell 2 year licenses I wonder how that works ...? <-QUOTE}


Nod sells two year licenses. I have one.
Email sales@nod32.com and get a price for two years.

[pollux]

I'm not too surprised to hear it's a scam. Here is what the site says about ordering:

{QUOTE->
All orders are processed with 128 bit encryption on a secure server. We will obtain your license then ESET will send you a receipt with your user name and password, plus a link where the software can be downloaded.
<-QUOTE} http://nod32.name/NOD32_Antivirus.htm

In other words, you send them money and they contact ESET. Well, nothing on the site indicates that part 2 of that sequence will happen. Also, the link for downloading is already available for anyone to see. What ESET sends is the password that is required to register the program, as I understand it

(I'm still mooching off the beta, as it were. I'm trying to convince my partner, the one who likes to open all the email, that this is something we want to buy. In the end, I'll get it myself as a gift I suppose, but for now I'm trying to make it a communal kind of project...)

pollux

[dvk01]

If they are a con, then their main site http://www.computech4u.net/main.htm seems remarkably well done with phone numbers, which is very unusual in a scam site

But if ESET say they ARE NOT authorised resellers then ESET are the ones who know

[pollux]

{QUOTE-> If they are a con, then their main site http://www.computech4u.net/main.htm seems remarkably well done with phone numbers, which is very unusual in a scam site
<-QUOTE} This is actually really interesting to me. I looked at the main site and noticed (among other things) a logo stating "Starfield Secure Site." I've run into a question about Starfield and Firefox recently, in a thread in another forum (here (http://www.dslreports.com/forum/remark,11113011%7Emode=flat)). So, I'm predisposed to asking questions about Starfield.

Well, if you look at the information available from Starfield about this logo, you find the following information:

{QUOTE->
Warning
The Starfield Secure Site Seal is not valid if:




Your browser's "padlock" symbol is not displayed. Refer to your browser's online help for instructions to verify the site's secure certificate.
Your browser displayed any critical security warning when accessing the site.
The certificate on the site is listed in the Certificate Revocation List (CRL) located at http://certificates.starfieldtech.com/repository. (http://certificates.starfieldtech.com/repository)
The certificate is not issued by the Starfield Secure Certification Authority.
<-QUOTE} http://www.starfieldtech.com/secured_by.htm

Now, in Firefox, I did not see a padlock when looking at the www.computech4u.net (http://www.computech4u.net) main site. I've tried to import the CRL list; this has not had an effect. There were no "critical security warnings," and I'm in the dark as to how to verify the last criterium.

To clarify, I've accepted that the site is a scam. I'm just being interested in one of the site elements that make it look legitimate.

pollux

[dvk01]

I get a padlock in both IE & opera

The site warns that firefox won't work in it BUT I have seen comments on other forums that also say that firefox won't work with many secure sites including many major online banks

I don't dounbt the site is possibly a scam. It has enough probabilities to suggest it is, but there is just the slight possibility that the computech4u site is genuine and that they arfe NOD resellers, but I'm sure that we will soon find out from ESET

[pollux]

{QUOTE-> I get a padlock in both IE & opera <-QUOTE} Thanks for that info.

{QUOTE-> I don't dounbt the site is possibly a scam. It has enough probabilities to suggest it is, but there is just the slight possibility that the computech4u site is genuine and that they arfe NOD resellers, but I'm sure that we will soon find out from ESET <-QUOTE} Didn't we already find this out, in the form of the email from ESET cited by msanto above?

[dvk01]

{QUOTE-> Thanks for that info.

Didn't we already find this out, in the form of the email from ESET cited by msanto above? <-QUOTE}


No
if it was just asked is nod32.name one of your official sites and then the US main distributor would automatically say no. But the main ESET office in Europe might have that company a s a reseller

And it's entirely possible that computertech4u is a legitimate authorised reseller and nod (US) don't know that computertech have created a website with the nod32.name url and only know about the computertech site reselling NOD

I think we ought to reserve judgement until ESET reply here (hopefully Tomorrow am) but take safe precautions and not use or recommend either of the 2 sites till then

[pollux]

{QUOTE-> No
if it was just asked is nod32.name one of your official sites and then the US main distributor would automatically say no. But the main ESET office in Europe might have that company a s a reseller

And it's entirely possible that computertech4u is a legitimate authorised reseller and nod (US) don't know that computertech have created a website with the nod32.name url and only know about the computertech site reselling NOD <-QUOTE}
OK. It just goes to show that I don't know exactly who Marcos is (although I see that his address is in the USA).

If the site itself is also European or otherwise foreign (which would account for its unfamiliarity to the US offices), it is interesting that it does not offer the option of multiple languages. Most European sites do. It also does not propose sales in multiple currencies (i.e., the euro, the pound, etc).

Incidentally, I do get the padlock if I view a shopping cart at the computech4U site, for whatever that is worth.

In any case, I agree with your overall assessment, which is prudent.

pollux44

[Blackspear]

{QUOTE-> From their website they appear to be legitimate NOD resellers but only one of the NOD officials will be able to tell us for sure… <-QUOTE}
Indeed they appear to be legit. If you go to the expense of setting up Secure Payment services as well as place in telephone numbers for contact, it all points to a legit site.

{QUOTE-> As I understand it any NOD reseller can set his own price within reason for NOD… <-QUOTE}
This is true, I sell at the RRP and if the customer wants us to install, charge for our labour to do such.

{QUOTE-> obviously NOD sell to him at a reasonable discount so he can make a profit and if he decides to make a less profit but sell more copies that way and he is happy then I would have thought that it was OK… <-QUOTE}
It is OK. It is exactly how it works, though profit margins are greater if you were to sell a product like Norton.

{QUOTE-> No doubt one of the other resellers will tell us if I'm wrong… <-QUOTE}
You are not wrong.

{QUOTE-> …In other words, you send them money and they contact ESET. Well, nothing on the site indicates that part 2 of that sequence will happen. Also, the link for downloading is already available for anyone to see. What ESET sends is the password that is required to register the program, as I understand it… <-QUOTE}
This is how it works, Eset are not sold through boxed product on the store shelf, they are mainly sold through resellers at the local level talking to customers that walk in to their shops…

{QUOTE-> If they are a con, then their main site http://www.computech4u.net/main.htm seems remarkably well done with phone numbers, which is very unusual in a scam site

But if ESET say they ARE NOT authorised resellers then ESET are the ones who know <-QUOTE}
This business may be a reseller through another distributor elsewhere in the world, there is no obligation to purchase from the USA. If they are in another country, they would be purchasing through a local distributor, local purchase for local support…

Hope this help…

Cheers ;D

[pollux]

My internet experience to date has led me to be quite skeptical, especially when anything is being sold. And I had the underlying interest in the Starfield certification aspect of the thing.

As it stands, it seems that we're still waiting for further information from ESET about this site, to confirm its appearance of legitimacy.

Did anyone other than me look at the computers that are being sold at that site? They seem to include MS Works but nothing is said about what version of Windows is included (if any?).

(BTW, as I mentioned in the other thread I referenced earlier, it is likely that I will be teaching an English as a Second Language class to marketing students in the coming semester, and I'm thinking we'll do a class project on how things are sold on the internet, including the more questionable techniques employed by some purveyors and also general issues of PC security and spyware/hijacks problems. I bring this up to account for my particular interest in this site. So thanks for the information about the reselling process, Blackspear :) )

pollux

[Blackspear]

{QUOTE-> ...So thanks for the information about the reselling process, Blackspear... <-QUOTE}
My pleasure...

Cheers ;D

[msanto]

{QUOTE-> My pleasure...

Cheers ;D <-QUOTE}

Hmmm ... no response from Eset yet ...

[Blackspear]

{QUOTE-> Hmmm ... no response from Eset yet ... <-QUOTE}
Try sending a PM to Marcos or Bandicoot, both work for Eset in Europe.

Cheers ;D

[msanto]

{QUOTE-> Try sending a PM to Marcos or Bandicoot, both work for Eset in Europe.

Cheers ;D <-QUOTE}

So far nothing there either. No response. Maybe they don't want us to get a lower price ;D

[Bandicoot]

Hello folks,

Well, as Blackspear mentioned, myself and Marcos are working for Eset here in Bratislava and we didn't know anything about this web site... but then we don't get out much so best not to read too much into that.

However, if Mr. Mozola says it's a scam.... then I'd say that's good enough for me. He's one of our top guys involved in sales and marketing (plus he's a top guy all round!) so I think he would know who our resellers are.

Bandicoot. :)

[pollux]

Thanks for the reply, Bandicoot.

Hopefully it will be useful for Mr. Mozola to know about the site, just in case there are complaints in the future. (Something I hope will not happen! You all have more important things to deal with, I imagine :) )

pollux

[Blackspear]

{QUOTE-> ...if Mr. Mozola says it's a scam.... then I'd say that's good enough for me. He's one of our top guys involved in sales and marketing (plus he's a top guy all round!) so I think he would know who our resellers are... <-QUOTE}
Top of the morning to you Mr Coot,

Just a wee question if I may, would it be possible for one of the good people at Eset to simply order a license through this website, upon issue of a license, Eset will be able to tell which distributor they are purchasing through, or if proven to actually be a scam, take appropriate action to have the site closed...

Have you seen the FAQ section, they have gone to an awful lot of trouble to set the site up if it does indeed turn out to be a scam:

http://nod32.name/FAQ.htm

In the mean time I'll see if the website will respond to an inquiry ;D

Cheers

Mr Spear ;)

[pollux]

{QUOTE->

Have you seen the FAQ section, they have gone to an awful lot of trouble to set the site up if it does indeed turn out to be a scam:

http://nod32.name/FAQ.htm
<-QUOTE} Mr. Spear,

Have you looked at the bottom of that FAQ page? It states:
"Copyright © 2004 NOD32.name All rights reserved."

However, the content seems to be a direct copy of the FAQ at the Eset site, http://www.nod32.com/scriptless/support/faq.htm . At the bottom of the Eset page there is also a copyright statement: "© Eset s. r. o. "

This just doesn't seem quite right. They both hold the copyright over the same material? I don't know about you, but the terms that come to my mind are "social engineering" and "phishing."

I continue to reserve final judgment in anticipation of further developments.

Regards,
pollux

(What's up with everyone becoming Mr.'s all of a sudden, and who's Mr. Mozola anyway?)

[Blackspear]

{QUOTE-> ...This just doesn't seem quite right. They both hold the copyright over the same material? <-QUOTE}
I would suggest, copyright will be in regards to the website though not pertaining to anything actually copyright protected by Eset. As a reseller we are provided use of Eset logo etc for advertising purposes which include websites…


{QUOTE-> …What's up with everyone becoming Mr.'s all of a sudden… <-QUOTE}
It’s a bit of running banter between Mr Coot and myself ;)

Cheers ;D

[NOD32.name]

Im flattered.

My name is Robert Lee Dunaway III
I live at 6905 42nd Ave CT NW
Gig Harbor WA 98335
Phone : 253.851.6710

I own CompuTech4u.net and NOD32.name

Do a whois search .... mystery solved

I have been a reseller for ESET for about 8 months.
I don't know where the confusion comes from but I have been ordering dozens and dozens (uhh....hundreds) of licenses from ESET using my reseller ID that was issued from ESET and then
sending ESET quite large checks for the licenses being sold on my sites.

I have worked very hard on these sites .... I may have made a mistake on the
renewal price.... OOPS.... oh well.... easy to fix. Every customer has gotten their licenses within a few hours of ordering (usually about 5 minutes), every customer has received physical products, every customer has received personal attention for any and all requests for help (even those who have not purchased the license from me)

Wow! Such attention lavished on me! I'm flattered!

This is not a scam. NOD32.name is a domain owned and operated by CompuTech4U.net. This has always been clearly stated at: http://nod32.name/Contact.htm As well as my phone number clearly stated.
All transactions are clearly identified as being processed and handled by CompuTech4U.net. CompuTech4U.net is my tech consultant product and services site, NOD32.name is simply devoted exclusively to NOD32.

Starfield has verified me and has issued a SSL certificate..........months ago.
Authorize.net and Advanced Merchant Solutions have authenticated my business and I am live and processing...........

Does ESET list all of its resellers? No. Why? Dont ask me.

I would be happy to produce any documentation you need.

Im really an honest and nice guy, just trying to work hard and sell a great product.

Thanks,
Robert L Dunaway

[Blackspear]

I sent a email to the contact us address provided on the website, with the following question; “I have just checked with Eset, they are not aware that you are a official reseller, from which distributor are you purchasing licenses through?”

Robert Lee Dunaway III robertlee3@comcast.net replied to my question;

"…I have been a reseller for about 8 months… All of the licenses ordered have been ordered with my reseller ID issued by ESET…. CompuTech4U.net is my company NOD32.name is my domain that showcases NOD32. All transactions are processed by Computech4u.net accounts.

Sir ......... I have been in business for myself for 16.5 years. I do not lie, cheat or steal
from anyone. I work hard and provide for my family.

Dont believe me? Order a license and see what kind of service you get. And how quickly you get your license.

Maros Mazola will be contacting you concerning my affiliation with ESET.

All of the people at ESET have been aware of my NOD32 site from day one, I sent it to them.

Need documents about my legitimate business? Happy to.......just ask."



So it appears as I suspected, that this is a legitimate site…

Cheers ;D

PS. thank you Robert for replying here, that was my next step to send you a link to this thread... Cheers ;D

[Blackspear]

{QUOTE-> ...Do a whois search .... mystery solved... <-QUOTE}
This was not the problem, it was the fact that you were or were not a official reseller, and this was proving a little hard to verify...

{QUOTE-> ...Starfield has verified me and has issued a SSL certificate..........months ago...Authorize.net and Advanced Merchant Solutions have authenticated my business and I am live and processing........... <-QUOTE}
As I stated above, to go to the extent you have with your website, would in itself point to something official and legit... Again, it was solely out of concern that it could not be verified through Eset, in fact the below was what set the cat amongst the pigeons...

{QUOTE-> Well, got this email from Eset:

Hi Michael,

That is a scam. The real website is: www.nod32.com
With best regards,

Maros Mozola
________________________________________
Maros Mozola, Eset Software
1317 Ynez Place
Suite CD, Coronado
California, 92118
USA
e-mail: mozola@eset.com
http://www.eset.com
Phone: +1 619-437-7037
Fax: +1 619-437-7045 <-QUOTE}

You just had some concerned people in defence of a great product…

Cheers ;D

[Paaj]

Last Saterday I orded NOD32 from nod32.name.
Within 2 hours I recieved from Eset a username and password.

[Blackspear]

Thanks for letting us know Paaj

Cheers ;D

[pollux]

My skeptical self is now satisfied that nod32.name is a legitimate website doing official reselling of Eset products.

My skeptical self also is unrepentant for having expressed itself at length in this thread. (Too much pigeon and too little cat is not a good thing, and vice versa.)

Thanks for the testimonial, Paaj, and thanks also to others who've particiapted in this thread.

pollux

[Blackspear]

{QUOTE-> …My skeptical self also is unrepentant for having expressed itself at length in this thread… <-QUOTE}
It has been a good thread, being sceptical, there is nothing wrong with that, you had/have good intentions…

{QUOTE-> …Too much pigeon and too little cat is not a good thing, and vice versa… <-QUOTE}
ROFLMAO, nicely said ;D

{QUOTE-> …Thanks for the testimonial, Paaj, and thanks also to others who've particiapted in this thread… <-QUOTE}
My pleasure, I think it would have given Robert a bit of a scare to find he was under investigation by the Nod32 Crew ;)

Cheers ;D

[msanto]

{QUOTE-> My skeptical self is now satisfied that nod32.name is a legitimate website doing official reselling of Eset products.

My skeptical self also is unrepentant for having expressed itself at length in this thread. (Too much pigeon and too little cat is not a good thing, and vice versa.)

Thanks for the testimonial, Paaj, and thanks also to others who've particiapted in this thread.

pollux <-QUOTE}

Well, since I started the whole thing I have to apologize, too! :-[

[ronjor]

I don't think an apology is necessary. Thanks for asking. :D

There is no harm in being absolutely sure about the source when you purchase online.

[Blackspear]

{QUOTE-> Well, since I started the whole thing I have to apologize, too! :-[ <-QUOTE}
No apologies required, better safe than sorry...

Cheers ;D

[Blackspear]

{QUOTE-> ...There is no harm in being absolutely sure about the source when you purchase online. <-QUOTE}
Agreed ;D

[Hi-zee13]

I have the same question about another site that I bought a two (2) year license from about seven (7) days ago. That site is
http://nod32.softwaresecuritysolutions.com/
But, I probably should start a new thread concerning it? Since I just joined today, I am not clear about the proper manner to question this, so I will start a new thread.

[snapdragin]

Hi Hi-zee13, and welcome to Wilders.

I'll post the link to your thread to make it easier for other's to find and post replies to:

http://www.wilderssecurity.com/showthread.php?t=45877

Regards,

snap

[Maros Mozola]

Hi guys,

My name is Maros Mozola and I work for Eset, producer of NOD32.

We have found some scam websites on the internet - even one belonging to Zonelabs, producer of Zone alarm firewall.

The website nod32.name does belong to one of ours official resellers.

Also the website Software Security Solutions does belong to our official reseller.

I saw a copy of my message in this thread and I made a mistake in regards of the scam site. I am sorry about it.

If you have any doubt about any of our resellers you can always ask about it at mozola@eset.com

With best regards,

Maros Mozola

[Blackspear]

{QUOTE-> ...My name is Maros Mozola and I work for Eset, producer of NOD32.

...If you have any doubt about any of our resellers you can always ask about it at mozola@eset.com... <-QUOTE}
Hi Maros, many thanks for your reply, as you can see you have a bunch of people just looking out for the interests of Eset, making sure people are to receive what they have/are paying for.

Again thank you for taking the time to clear things up, as well as posting your email address in case there are future queries...

Cheers ;D