Where to Buy Boxed NOD32?

[Scotterpops]

A few months ago I called the folks at Eset in Coronado, California and asked where I could buy a packaged box of their software. * Unfortunately, I received a rather too-quick answer stating that I could only buy their software on-line. * I didn't ask for a discount (in fact, I'm willing to pay a premium) and I am willing to drive to their offices. * No dice.

I realize that the rest of the world may be comfortable transacting business on-line, but I prefer not to do so. * As a personal choice I prefer not to pay for software for which I do not receive a disk and a paper manual. * I respect the choices of others, of course.

Is anyone aware of any retailer(s) who carry NOD32 boxed. * I'd rather buy from a real actual person.

Thanks in advance,
;~* ... Scotterpops

PS -- Incidentally, I am unable to post or PM the moderators of this forum using Mozilla in Linux (either Slackware or Mandrake) or in Win2K or WinXP. * I use that browser to post at many other forums, to retrieve my web-based e-mail and to access several sites that require registration, so it does not appear to be a problem with the browser. I see that the problem has been previously reported.

[root]

Hi Scotterpops. I hope one of the Eset people can help you with the boxed version.
I wondering about the Mozilla problem though. I have used Mozilla and Phoenix here on Win 2k with no problem.
I used Mozilla 1.2 and Phoenix .03. I also know a few of our members here are using Mozilla or Phoenix. I'm back to Opera right now because of strange happenings with both of them, but I have hope.
I only have Phoenix installed now, but I seem to remember in Mozilla there was an option to allow referrers to work. If there is, do you have that enabled?
Also, have you tried changing your settings for JS and cookies, etc.
I'm all set up for this board, and don't remember what might cause problems like that, but I do have problems at other sites and have to allow referrers, or JS, or cookies.

[Scotterpops]

Mozilla's settings in all instances are set to accommodate trusted sites. As mentioned above, I use this browser (extensively) to visits sites which require registration for any reason. I have never experienced any such problems elsewhere on the web.

If you search the forum with the keywords "Mozilla" and "Guest" you'll see that a couple of people (Mikmouse, Scotcov) have reported the same problem.

Please note that this is *not* a complaint about this forum, though it is a little frustrating. Rather, that post script was just to let the moderators know that there is a problem.

[rodzilla]

> Is anyone aware of any retailer(s) who carry NOD32 boxed. I'd rather buy from a real actual person.

The antivirus program you buy "off the shelf" is always out of date before it goes on display. How far out of date depends on the program's popularity and the store's turnover ... but "several months" is not uncommon.

In Australia, NOD32 is available at distributor level only by electronic download, but most good computer stores will burn the program to CD if that's what the customer wants ... in fact, some of our resellers routinely do this. Your local computer store would probably do the same for you ... but bear in mind that even if you took home "today's" version on CD, the program would be out of date within a few days.

The NOD32 license includes antivirus updates and program upgrades for the life of the license. You can download the latest version at any time from our websites ... far beter (imo) than re-installing from a nine-month-old CD if you upgrade your operating system or hard drive. :)

[Paul Wilders]

{QUOTE-> Please note that this is *not* a complaint about this forum, though it is a little frustrating. Rather, that post script was just to let the moderators know that there is a problem. <-QUOTE}

Noted; we'll look into this.

regards.

paul

[UNICRON]

The yabbse board has issues with mozilla based browsers. We have manually fixed some problems. The yabbse team is aware of the problem and is working on it over at www.yabb.info If you can verify that the same problems occur at other yabbse boards, or not, that would be of benefit to us. I suspect they will.

On linux (mandrake and debian) I use Opera, Galeon or Konqueror, and skip netscape and mozilla for yabbse boards.

[Scotterpops]

{QUOTE-> quoting: rodzilla link=board=35;threadid=4454;start=0#29092 date=1035679082]The antivirus program you buy "off the shelf" is always out of date before it goes on display. How far out of date depends on the program's popularity and the store's turnover ... but "several months" is not uncommon. <-QUOTE}

OK, I'll take that risk. I don't see why I can't install the base product and then update to the latest definitions and program version immediately on-line from Eset's web site, but I'll be the first to admit I may be missing some piece of the puzzle.

No matter, I'll still take that risk.

In return, I want to buy the product from a person, someone I can look in the eye, preferably here in my community (at least partially because I want my purchase to support employment within my community). If I have a problem with your product--I don't expect to, but you never know--I want that person to help me to resolve it. I'll pay full-pop retail and, if you continue to produce a quality product, I'll keep buying subsequent versions from that retailer right here in my community--I'll be a good, loyal customer and I'll promote your product when the opportunity presents itself.

Deal?

[The Straight Shooter]

:D Hello, if I may...

For years I believed that if it wasn't in a box, it shouldn't be bought... Most times, when you go to a retailer (U.S.A.) you wind up in a situation where you have the products that have negotiated deals with the company selling the stuff, not that the stuff is good or bad. Besides, what are you going to find in the stores? If you want the printed material, print it off web.. I did! I used to use boxed software, until 2 years ago. You should not limit yourself to that, my friend. I got sick of the antivirus in the bright yellow box, went to the other one in the bright yellow box, (which was even worse!) and then I finally did my homework. I downloaded various anti viral trials, then I copied my important files to a cd/rw. I tried the downloads, while also keeping an eye on sites like this one here (Wilders), and Virus Bulletin. Of course, I also saw CNET's famous "fruitcake" review. That one actually strengthened my resolve.. I then decided on NOD32.. Sooooo... I reformatted my HD, reinstalled my programs, and info files and bought NOD32. Now, I saved my Username and Password, both on a notepad file which sits in "My Documents", and also I printed it out on paper. WOW! I can download the newest version anytime I want! Why would I even want to burn a cd when all I have to do is go to Nod32's site, download the exe file, execute, and punch in the passwords and I am ALL SET!!!!! If I have a crash, and my clone doesn't work, a visit to www.nod32.com solves all..

Honestly, though, I only have 4 programs on my computer I bought that have cd. Most of the manuals for these programs are useless or redundant.. My way, I can always try it out first.. I use total uninstall, to clean an uninstall, but at least, even if I have to spend 40 minutes to install my clone, or reformat, at least I'm not out of $40++++ for nothing...Among the absolute BEST I have as downloads are as follows, in order of importance...
1. NOD32 (Very good manuals can be downloaded and printed!!!)
2. Agnitum Outpost Firewall Pro
3. Tauscan
4. Ad-Aware (Free)
5. RefUpdate (for Ad-Aware)
6. System Cleaner
7. Evidence Washer
8. Registry First Aid. , and so on and so forth and so on...

Only 4 from a box. They are MS Streets and Trips, and the Palm Desktop program (even that I got an updated copy from the internet..
A Phone Directory on CD, and Picture it!

[Scotterpops]

{QUOTE-> quoting: The Straight Shooter link=board=35;threadid=4454;start=0#29127 date=1035700488]Besides, what are you going to find in the stores? <-QUOTE}

Two things:

1) People. People who live in my community and will help me if and when needed.

2) Service. Service from someone whose name I know, who has a stake in my community.

No people, no service, no sale. I'll do without.

I respect your choices Straight Shooter, and I thank you for your opinion, but whether you agree with or respect my position or not will not change my position.

The question I posted was where can I buy the product. Do you know where I can buy NOD32 directly from a person?

I live in southern California. I'll drive to Eset's offices in Coronado if need be and I'll gladly pay full retail ... IF I can purchase the product from someone whose going to be there next week, six months from now and down the road to service that sale.

Otherwise, no sale.

[rodzilla]

>> The antivirus program you buy "off the shelf" is always out of date before it goes on display. How far out of date depends on the program's popularity and the store's turnover ... but "several months" is not uncommon.

> OK, I'll take that risk. I don't see why I can't install the base product and then update to the latest definitions and program version immediately on-line from Eset's web site, but I'll be the first to admit I may be missing some piece of the puzzle. No matter, I'll still take that risk.

There's very little risk associated with Internet downloads these days provided you go to an authorized distribution site for name brands, or a reputable download site for shareware.

Warez sites are another story altogether ... some of them are great places to contract a dose of the latest computer nasties.

> In return, I want to buy the product from a person, someone I can look in the eye, preferably here in my community (at least partially because I want my purchase to support employment within my community).

Good thinking! I'm a committed "buy local whenever possible" man myself ... for the same reasons.

> If I have a problem with your product--I don't expect to, but you never know--I want that person to help me to resolve it.

Yep ... you (usually) get better service from the local guy than you can expect from huge nationwide discount chains ... and often for the same dollars.

We don't discount NOD32 at all, btw. Setting your retail price at $59 then flogging your product through discounters 24/7 at $24.95 always smells like Snake Oil to me ... kinda like those Indian carpet stores which advertise "Once in a lifetime" sales on TV every weekend.

Any decent computer or software dealer in the world should be able to order a NOD32 license for you. If he can't, you're shopping in the wrong store! :)

> I'll pay full-pop retail and, if you continue to produce a quality product, I'll keep buying subsequent versions from that retailer right here in my community--I'll be a good, loyal customer and I'll promote your product when the opportunity presents itself.

> Deal?

My kind of customer! :)

You won't be unhappy with NOD32. I've been in the antivirus industry since 1988, distributing three programs over the years which in their time were all widely regarded as #1 in the world ... and when I say NOD32 has proved itself to be the best of those three, it's not "Salesman's BS".

[rodzilla]

> I live in southern California. I'll drive to Eset's offices in Coronado if need be and I'll gladly pay full retail ... IF I can purchase the product from someone whose going to be there next week, six months from now and down the road to service that sale.

Why not just ask your local computer guy to order NOD32 for you ?

[rodzilla]

Hi StraightShooter!

I recognize your name from reading a couple of posts in CNet. :)

I'm like you ... various MS operating systems, MS Office, and Dreamweaver UltraDev are the only software titles I've bought on hard copy in the past few years. Just about everything else I use came off the Internet.

We're living in an electronic world, but some programs have become way too big for dialups. I don't fancy sitting here watching moss grow over my screen while I wait for downloads to complete.

[Mele20]

Hey, Straight shooter, not all of us have CDrewrite and we want our software on CD. Plus, why should I have to go to the trouble of printing out a manual ...using expensive ink and getting a bunch of loose pages when if I buy a boxed version of a product, I get a nice, neat manual for the very same price as what I get when I download the product...basically I get hot air when I download. I want something SOLID that I can hold in my hand and that I OWN...not something ephemeral. Psychologically it is simply not the same.

I recently switched to NOD32 from NAV and I am very impressed except for the fact that it is hard to get NOD32 on disk. That is a drawback...a significant one IMO. I have cable modem at 2ms down so it is no big thing for me to go get updated after I reinstall from disk. Before I got NOD32, I reinstalled NAV2001 from disk and it took very little time to update from that far back. I believe users should have a choice and if they prefer disk they should be easily able to get it. Gene Gold of PRM is offering VBlocker/NOD32 in the U.S. and while the web site says download, I know he has it on disk because Shell credit card is offering it to their users on disk for $4.95 for six months.

[UNICRON]

It cost money to produce hard copies of a program, Eset has choosen nod32 to be "download only" to keep the price down. It is unfortunate for those that would prefer a hard copy and don't own a cd-burner true, but for the majority who don't, they don't want to pay more.

Those AVs I see in stores with pretty boxes and manuals are more expensive than nod32, and I don't like to pay an extra 20 bucks for a box and a manual I could downlaod anytime. Those AV companies are counting on you wanting a box.

I can understand why a person would prefer a hard copy, there is nothing wrong with that, but on the other hand, I wouldn't want that to increase the price I had to pay. (and cd burning/boxing does cost a few pennies no matter how few you produce)

I suppose if a person absolutely had to have a pretty box and manual from a store there are plenty to choose from.

[controler]

I covered this in my other general NOD-32 post.
In my dad's day and as a child, I remember my dad bringing home a TV
to use for the weekend. I remember him bringing home a car to try out for the weekend. I am sure that is why we have trial-wear today.
From the values and memories of our parents and their generation.
We need to face the fact that the majority of the world still wants to hand their dollar to a real person to but something and not give out their credit card info over the net. They want to be able to go back to that person if problems arise. They do not want to make a long distant call , they have to pay for. They do not want to write an e-mail and maybe and I mean maybe get a answer to their problem.
Even if they get an answer, they will not have any clue what it means in most instances. As some have mentioned. Not all consumers have CD-Writers. If a problem occurs, they bring their machine to a service center. The mr or misses fix-it person then asks them for their software to reinstall. The common consumer is not like most of us that frequent this site and many like it.
I learned many years ago, while doing my other profession, if you are going to fix a water leak on your roof, you need to think like water.
How and at what angle does water hit your house mostly? after it does, where does it flow? Once it enters your house, where does it go? Where does gravity take it?
Sometimes we need to humble ourselves.

[Scotterpops]

{QUOTE-> quoting: rodzilla link=board=35;threadid=4454;start=0#29130 date=1035708814]
There's very little risk associated with Internet downloads these days provided you go to an authorized distribution site for name brands, or a reputable download site for shareware. <-QUOTE}
I am not concerned about the risk in this situation, but thank you for the tip.
{QUOTE-> quoting: rodzilla link=board=35;threadid=4454;start=0#29130 date=1035708814]
We don't discount NOD32 at all, btw. Setting your retail price at $59 then flogging your product through discounters 24/7 at $24.95 always smells like Snake Oil to me. <-QUOTE}
Glad to hear about this policy. Please don't change.
{QUOTE-> quoting: rodzilla link=board=35;threadid=4454;start=0#29130 date=1035708814]
Any decent computer or software dealer in the world should be able to order a NOD32 license for you. If he can't, you're shopping in the wrong store! :) <-QUOTE}
I had no idea I could do this. When I didn't see it on the shelf I just assumed it wasn't available. I'll be stopping by my favorite local mom-n'-pop geek store here next week and pony up. Thanks for the suggestion. That's exactly what I was looking for.
{QUOTE-> quoting: rodzilla link=board=35;threadid=4454;start=0#29130 date=1035708814]
You won't be unhappy with NOD32. I've been in the antivirus industry since 1988, distributing three programs over the years which in their time were all widely regarded as #1 in the world ... and when I say NOD32 has proved itself to be the best of those three, it's not "Salesman's BS". <-QUOTE}
I know, that's why I came here and posted. I tried your trial version and NOD32 is what I want to use. No need for salesmanship when the product sells itself.

Thanks again,
;~* ... Scotterpops

[Scotcov]

At the risk of beating a dead horse, I just want to thank you for your post, Controler. Although I have bought my av, and a couple of other things, over the internet, I FULLY understand Scotterpops. Not so long ago, every transaction we made was in person. No ATMs, no drive-through, etc. It is very hard for some of us, myself included, to see this change. Things are much more convenient this new way, but it is still hard to see the loss of the "people" element, as Scotterpops said.
Thank you for listening.
Scotcov

[The Straight Shooter]

;) First of all, Rodzilla, it's good to meet you. From the many posts In read I see you're a NOD32 Guru! I am honored!

Secondly, wheras I can understand the position about buying a product in a store with human support, my experience in that department has been very sour.. My former computer was a Dell Inspirion 5000 laptop. (I'm talking February 2002, owning it for a year and a half) and I had a couple of problems in terms of boot up, and being able to keep the machine working. I don't want to take up much time in writing this all out, so anyway, I took it to 3 different repair shops. "Repputable", long standing computer repair shops. They basically told me to throw the machine away and buy another one. Then I gave it to a friend of my co-workers, and sold it to him (a dishonest, shady character) for $200. He fixed it in 20 minutes! I got screwed! He fixed it by uninstalling Norton AV (Boxed product), and cleaning out the viruses I had! My heart sunk.. ALL IT WAS WERE A COUPLE OF VIRUSES! So much for local repair shops with bozo's who either did not know or didn't want to bother. Now, where I live, Staples and Best Buy' are the two places to buy software. Those repair tech shops didn't really focus on software. At Staples, it depends who you ask. I was learning fast. The most experienced sales person (he no longer works there) told me to run away from Norton-McAfee and check out something called NOD32. The others who worked there were just kids, they didn't know anything.... Best Buy is even worse, but one guy I spoke to over there gave me a shrug when I asked him about Norton. So, now I buy another computer, a Compaq. Installed Norton AV That came with the purchase. It did not catch KLEZ. (I thought the attachment was from a co worker)... Norton was updated, by the way. Then I reformatted the NEW Computer. Bought McAfee. THat was worst than a virus! I started reading forums... Nod32 was beginning to stand out. I even called the company. Meanwhile other people in my office started having problems with viruses in their computer. I was in danger of virual attacks at least 2 times weekly... They were going through the office firewalled network, and of course, at my home dsl connection. My nightmare finally ended when I bought NOD32. Meanwhile I am learning more and more. Norton's Firewall falied miserably in PC FLANK's Tests. Can't Symantec, with all it customer base, do anything right? I bought Outpost Firewall Pro. Never regretted it. I understand that some people would prefer to have the fancy printed manual. In my case, it was better to print 80 plus pages of the NOD 32 manual and POP3 scanner for, oh, let say, $10 bucks ink and paper, and then take it to Staples and spend another 2 bucks to bind it, than to trust my machine to Norton, all for the sake of a fancy printed manual I only read maybe 4 times total... Add $39 and $10 and $2. Now you have $51 invested in AV. I also downloaded Jason Levine's Script Sentry.. That was a free download... It is a beautifully written program. Where there is a will there is a way. My suggestion is to find a friend with a CD burner if you want to save NOD32 on CD. After I lost a $3000 computer to undetected viruses, combined with repair shops worth squat, and a crook... and then buying another $1800 computer to replace it, I think I can spend $12 for paper, ink and binding, to get an AV that WoRKS!!!! I am only trying to give the other side of the coin, here. So, Now, if I add Outpost then I have to say the total cost is about the same for two programs that work and I am proud of the fact that I am not supporting a bloated, inneficient product that has to give there product away to gain a foothold in market share. I also helped another associate of mine a couple of weeks ago, and he bought NOD32. As a matter of fact, I am now trying to get my whole office to hear about NOD and buy it. No financial gain for me, it's just my way to help my co workers..

BTW Rodzilla, I own MS OFFICE on CD too, I forgot. That is the only other produuct in CD that I use (I have to...and it's okay, anyway...)

Thanks
Shooter...

[cnm]

Interesting. I myself refuse to buy stuff in boxes. I want a free full-featured trial. Often uninstall same day, easy to recognize junk. For registering I wait a little longer, often trouble won't show up immediately. If it does, then I get a chance to check out the support.

In the past I've bought boxed stuff from Fry's (hardly local, giant chains is all we have here in Silicon valley). Almost always been disappointed and felt I wasted money.

Only CD I've installed from all year was Win XP.

I used to miss paper manuals, but online ones are far easier to search, and you can print the page you want, don't have to print the whole thing.

[controler]

{QUOTE-> quoting: The Straight Shooter link=board=35;threadid=4454;start=15#29192 date=1035741274]
;) First of all, Rodzilla, it's good to meet you. From the many posts In read I see you're a NOD32 Guru! I am honored!

Secondly, wheras I can understand the position about buying a product in a store with human support, my experience in that department has been very sour.. My former computer was a Dell Inspirion 5000 laptop. (I'm talking February 2002, owning it for a year and a half) and I had a couple of problems in terms of boot up, and being able to keep the machine working. I don't want to take up much time in writing this all out, so anyway, I took it to 3 different repair shops. "Repputable", long standing computer repair shops. They basically told me to throw the machine away and buy another one. Then I gave it to a friend of my co-workers, and sold it to him (a dishonest, shady character) for $200. He fixed it in 20 minutes! I got screwed! He fixed it by uninstalling Norton AV (Boxed product), and cleaning out the viruses I had! My heart sunk.. ALL IT WAS WERE A COUPLE OF VIRUSES! So much for local repair shops with bozo's who either did not know or didn't want to bother. Now, where I live, Staples and Best Buy' are the two places to buy software. Those repair tech shops didn't really focus on software. At Staples, it depends who you ask. I was learning fast. The most experienced sales person (he no longer works there) told me to run away from Norton-McAfee and check out something called NOD32. The others who worked there were just kids, they didn't know anything.... Best Buy is even worse, but one guy I spoke to over there gave me a shrug when I asked him about Norton. So, now I buy another computer, a Compaq. Installed Norton AV That came with the purchase. It did not catch KLEZ. (I thought the attachment was from a co worker)... Norton was updated, by the way. Then I reformatted the NEW Computer. Bought McAfee. THat was worst than a virus! I started reading forums... Nod32 was beginning to stand out. I even called the company. Meanwhile other people in my office started having problems with viruses in their computer. I was in danger of virual attacks at least 2 times weekly... They were going through the office firewalled network, and of course, at my home dsl connection. My nightmare finally ended when I bought NOD32. Meanwhile I am learning more and more. Norton's Firewall falied miserably in PC FLANK's Tests. Can't Symantec, with all it customer base, do anything right? I bought Outpost Firewall Pro. Never regretted it. I understand that some people would prefer to have the fancy printed manual. In my case, it was better to print 80 plus pages of the NOD 32 manual and POP3 scanner for, oh, let say, $10 bucks ink and paper, and then take it to Staples and spend another 2 bucks to bind it, than to trust my machine to Norton, all for the sake of a fancy printed manual I only read maybe 4 times total... Add $39 and $10 and $2. Now you have $51 invested in AV. I also downloaded Jason Levine's Script Sentry.. That was a free download... It is a beautifully written program. Where there is a will there is a way. My suggestion is to find a friend with a CD burner if you want to save NOD32 on CD. After I lost a $3000 computer to undetected viruses, combined with repair shops worth squat, and a crook... and then buying another $1800 computer to replace it, I think I can spend $12 for paper, ink and binding, to get an AV that WoRKS!!!! I am only trying to give the other side of the coin, here. So, Now, if I add Outpost then I have to say the total cost is about the same for two programs that work and I am proud of the fact that I am not supporting a bloated, inneficient product that has to give there product away to gain a foothold in market share. I also helped another associate of mine a couple of weeks ago, and he bought NOD32. As a matter of fact, I am now trying to get my whole office to hear about NOD and buy it. No financial gain for me, it's just my way to help my co workers..

BTW Rodzilla, I own MS OFFICE on CD too, I forgot. That is the only other produuct in CD that I use (I have to...and it's okay, anyway...)

Thanks
Shooter...
<-QUOTE}


First off.... Compaq sucks !!!!!!!!!!!! I know this for a fact. Who else would have used the first 8 meg of your hard drive to hold the BIOS info at one time.
Second off Norton Did catch Klez with current diffinitions. I know this for a fact.
I don't know hwwere you got all your information but it was wrong. Second the dude that fixed your Dell by uninstalling Norton AV was not telling you the whole truth. The only way uninstalling Norton AV would have helped anything is if you or somebody else had tried to do a registry repair of some sort. In that case you would have had bootup problems since Norton AV looks at the boot record.
In no way am I saying NOD-32 is a bad product or bashing it. I think NOD-32 is an awesome product ;D
best buy for your money is an HP. Why? well if you don't want to do a restore with all the extra crap software , they do send the OS disk also so you can doa fresh clean install.
Here is one more bit of good info. Keep a good copy of your current BIOS flash on hand so when you FDISK and reformat, your can reflash your BIOS also.
Sure don't hurt anything. One thing though. Be SURE you or your friends know what you are doing when you flash that BIOS.

[Mele20]

said by cn m
> Interesting. I myself refuse to buy stuff in boxes. I want a free full-featured trial.

Well, gee, I want that too! I always do a free trial of software and then if the software is available on disk, I go down to Wal-Mart or Office Max and buy it. If they don't have it, I order it by mail either from the company (on the phone) or from a reseller. I have the best of both worlds that way. If a major software product (such as antivirus, firewall, ad control, graphics software, etc.) is not available on disk then I am suspicious of it. Usually the reason it is NOT on disk is because (1) it is too new or (2) it is inferior or (3) it is from a small company. Look at Zone Alarm ...it it now on disk ....ditto for Ad/Subtract just to name two examples. I have used both since their inception and they have just recently become big enough to come out on disk.

I use minor software (shareware and freeware) that I have downloaded and that will maybe never be on disk because it will never be popular enough. But minor software is no biggie. Antivirus is the most important piece of software you own except for your OS and it should always be available on disk as should your firewall.

>I used to miss paper manuals, but online ones are far easier to search, and you can print the page you want, don't have to print the whole thing

I beg to differ. Online ones are one big hassle to search especially when they are in PDF. I have to change the format. I hate Acrobat Reader. Very difficult to use. Takes forever to get to the page you want. When it is a paper manual, you find what you want almost instantly. I also hate printing things out. I seldom use my printer. Again, all this is usually because a company is not yet large enough to provide their product in the proper manner. Eventually, Eset will grow enough to do this I would assume.

I know lots of people who will not consider NOD32 or several other excellent antivirus products because they are not on disk. As for my having someone with a CD burner burn this for me, everyone I know has W98SE and no CD burner and none of us plan to get CD burners for our older computers nor do we plan to buy a new computer anytime soon. I don't want a Dell that is going to have only a restore disk! So I will hang on to this Dell computer which came with a ton of disks ...full ones ...for as long as I can.

[Mele201]

Said by Rodzilla:
>We don't discount NOD32 at all, btw. Setting your retail price at $59 then flogging your product through discounters 24/7 at $24.95 always smells like Snake Oil to me .

Perhaps, you have information by now on what Gene Gold is doing and what NOD32 intends for the US? Is NOD32 to be marketed here primarily under the name VBlocker?

NOD32 is discounted (although not yet quite like the two major anti virus players) in the U.S.A. Shell credit card is offering NOD32 for $4.97 ON DISK for 3 months from PRM. After that, a subscription charge applies, but at a discounted price, I don't know the exact amount. Plus, PRM has something else wonderful. They are offering toll free, free of charge, phone support for NOD32!! Wow! Now, why would anyone buy NOD32 in the U.S. as download (from NOD32 site) when they can get it ON DISK either from Shell, if they have their gas card, or Chase Manhattan Bank told me they thought that it will be offered soon to Shell Mastercard holders (on disk) for the same discounted price, or from PRM directly at the regular price and all of these options get you free phone support. (I have no idea regarding the quality of the phone support as this is a new feature).

The PRM site indicates more discounting is coming from various sources. This is supposedly because Eset intends an advertising blitz in the US, in the near future, in an attempt to become a major player here. My advice, to anyone who asks my opinion, will be that if they don't have any type of Shell card that they should wait a while as more discounting will be happening in the U.S. The Shell offer is just the first of many.

[UNICRON]

I doubt being on disk has made ZA any better ;)

[Mele20]

Said by Unicron:
>I doubt being on disk has made ZA any better

SO? What is your point? I want my major software on disk. I don't think that is unreasonable. What does this have to do with whether or not ZA is better or not because it is on disk? That is irrelevant. It is should be the same quality whether on disk or by d/l. It is the CONVENIENCE of it being on disk that matters to me. I currently have cable modem, but if I ever move and have dial up again there is no way I would ever buy any major software as download. It is enough of a nightmare, if you have dial up at 28kbps, and have to wipe the computer totally and start from scratch, to have to d/l at that pitiful speed all your smaller applications. If you have to do this with something as important as antivirus, etc. you will go crazy before you can get everything downloaded.

Plus, you will have to start over many times because if you get disconnected...which happened to me during almost any long download, then if you start up where you left off, most likely your d/l will prove to have corrupt or missing files and you have to do it all over again. I have had to download IE 5 to 6 times to get a good d/l when on dial up. What a mess if your antivirus download is corrupt. Many times, it APPEARS the download is ok. It is only later, as you use the product that you find a problem which, after much hassle, you find is due to corrupt download/missing files. You avoid the majority of these problems if you have your major software on disk. I ordered IE on disk, each upgrade, after that nightmare I had!

Even if I had a CD burner, why should my time and effort be put to burning it when I should be able to buy it already on disk? I'm not getting a discounted price if I buy it by d/l so by having the application only by d/l, the company makes me do a lot of the work! Plus, having it on disk, tells me the company is playing with the big guys now and that generally means better support and a product good enough to make the major leagues. It also indicates that the company understands the U.S. market and that too is important.

[The Straight Shooter]

:) Couple of answers and comments...

To "Controller"; Oh, I definately agree that Compaq Stinks! My next laptop in the next couple of years will either be Gateway or Dell. It was just that I did not have too much money or time, I had to buy another laptop to continue my business, in a hurry..

The guy I sold my Dell to NEVER saw my Compaq.. I did bring it to 3 repair shops before I sold it to him! The were telling me they could not figure out what the problem was. They never uninstalled Norton. I called the guy I sold my computter to after a week, just to see if he fixed it. He told me over the phone i had viruses on my hd. I told him I had Norton, why didn't Norton detect them? He basically answered that Norton's doesn't detect viruses all the time. I was confused BECAUSE MY DEFINITIONS WERE UPDATED> Then, when I got my Compaq, I openned up and attachment with Norton 2002 turned on, email scanner enabled, and def''s updated, it let klez in.. THAT's when I finally had it. Even though Nod32's Pop3 email scanner is a bit of work to configure, it never let me down...

Finally after reading through these posts, I would like to comment on the following;

"I doubt being on disk has made ZA any better"

You're right! Being on disk only means the company decided to take that route of distribution, as far as I'm concerned. I tried ZA and stopped it, and I am using Agnitum Outpost Firewall Pro, which I downloaded. ZA Pro was a beast to use and configure. Fancy Smancy packages and such do not impress me. I like to really test the product first, and then I either use Total Uninstall (freeware) or I re-clone my machine to the earlier state. I don't even trust system restore that much. BUT, it I like the product, I do buy it. Nortin Cleansweep is on disk, but I use System cleaner, and evidence washer, which do a much more complete job. On the other hand I only have so many stores in my area to buy software, I don't like reading the manuals online, so I print them. i found NOD32's manual VERY easy to understand.

I don't know, sometimes I think the best things out there are the ones you have to look hard for...

Shooter...

[rodzilla]

> Perhaps, you have information by now on what Gene Gold is doing and what NOD32 intends for the US? Is NOD32 to be marketed here primarily under the name VBlocker?

NOD32 will not be marketed primarily under the name VBlocker in the USA. The VBlocker name will probably disappear in the near future.

> NOD32 is discounted (although not yet quite like the two major anti virus players) in the U.S.A.

"Highballing" ... ie: setting an artificially high retail price then routinely selling your product at a huge discount (which suggests to the purchaser that he/she is getting a bargain) is pure Snake Oil. We have consumer protection laws in Australia specifically relating to this practice.

$79.95 retail/$24.95 from every software discount house in the country isn't going to happen with NOD32.

[controler]

NOD does a very good job and I am possative the next version will be awesome!!!!!!!!!!!!!!!!!
Straight Shooter? Gatway sucks too. They do not burn in their machines. In the past, if you had problems with either Gatway or Compaq, their tecnicial support would talk with you on the phone , then send a part out for you to install yourself. What a joke that was. Can you picture common people installing a new hard drive? yea right !!! or even a CD-ROM?
All I am saying if I buy a Laptop is buy Dell or HP but that you get more for the money with HP.
Build your own desktop PC. Go to the support site of the brand you think you want to buy and browse around. Can you find things? Drivers tecnical info , ect on that site? How easy is it to navigate?
There is only a few general rules of thumb to follow.
FLASH BIOS off FLOPPY
Have BOOTABLE FLOOPY WITH CD-ROM SUPPORT
FDISK
FORMAT
HAVE ALL NESSARY DRIVERS >> SOUND< VIDEO ECT.
AND YOUR SOFTWARE ON DISK> OS, AV, FIREWALL ECT.
DO NOT USE A MOTHERBOAD THAT REQUIRES MASSIVE JUMPER SETTINGS.

[Paul Wilders]

Gents,

Interesting discussion indeed - but please let's not drift off too much ;). Feel free to open a new thread in regard to non-NOD32 issues elsewhere on the board, and let's stick to NOD32 issues over here ;).

Thanks in advance.

regards.

paul

[UNICRON]

{QUOTE-> quoting: Mele20 link=board=35;threadid=4454;start=15#29258 date=1035772025]
Said by Unicron:
>I doubt being on disk has made ZA any better

What does this have to do with whether or not ZA is better or not because it is on disk? That is irrelevant. It is should be the same quality whether on disk or by d/l.
<-QUOTE}

I agree.

{QUOTE->
having it on disk, tells me the company is playing with the big guys now and that generally means better support and a product good enough to make the major leagues.
<-QUOTE}

hmm, so it is better then?

{QUOTE->
It also indicates that the company understands the U.S. market and that too is important.
<-QUOTE}

Important to those who have shares in that AV company, not to those who just want to stop virises

Mele20, I do not wish to quarrel with you. You have valid reasons to want a CD for your money and no one cant tell you your reasons are bad. However, I was mearly pointing out what you confirmed, then denied in your reply.

Either way I wish you many years of happy virus free computing.

[Mele20]

>Important to those who have shares in that AV company, not to those who just want to stop virises

I was referring to the user! I believe that it IS important in the US that a major software product be boxed. Important to the user that is. If boxed software was not important it wouldn't be sold everywhere. It would disappear very fast. Consumers here want boxed software. Smart companies who compete well in the US market understand this. I do not believe Eset will make major inroads in the US without a boxed product. Rod posted earlier today and said that Vblocker is about to be withdrawn. That is a bit puzzling. VBlocker had all the elements to compete well here. Boxed, free phone support and competitive in the marketplace with appropriate discounts and an outstanding antivirus application. People would buy this. A lot will not buy a d/l only product that has only a discussion board (no matter how great a board) for support or email from a company they have never heard of that is located somewhere many don't even know exist! The average user has never heard of Virus Bulletin. The results that NOD32 gets in the tests there won't sell the product here.

I don't want to quibble with you either. :)

[headcase]

I've not had any probs buying on the internet.

This isn't for NOD32 but those who do the manuals in PDF format.

What I don't like is the manuals in that blasted PDF format.
I hate that format.

They are printed out on A4 paper, too large to comfortably read, too much wasted paper (white space).

I wouldn't mind if the "electronic" manuals included with the programs download was in a word processor format e.g. the popular Word proggie, then I could size the printed page to suit me, size the fonts remove a lot of white space etc.

I have a pdf manual where the printed part is less that 1/3rd the area of the actual page.

Please, do your manuals in Word format.

[marti]

The Adobe folks explain the PDF format,

Quote:
The cornerstone of the Acrobat family of products, Adobe® Acrobat® 5.0 enables you to create Adobe Portable Document Format (PDF) files — the worldwide standard for secure and reliable document distribution via print, the Web, or mobile devices. With Acrobat 5.0, you can rest assured that your documents display and print the way you intended and that they are protected from unauthorized access and alterations.

Quote from http://www.adobe.com/acrofamily/main.html

[Mele20]

Marti says:
>The Adobe folks explain the PDF format,

I already know all that. It doesn't matter one whit! I HATE acrobat reader. I didn't even have it anymore on my computer until I got NOD32. I don't read anything (except the NOD32 manaual) that is available only in Acrobat Reader. I want it on the web or in some decent format like Word. This is all rather irrelevant as the NOD32 manual is outdated and not very helpful. So it doesn't really matter that it comes only in Acrobat Reader. I'll say it again, NOD32 is a fantastic antivirus scanner, but if Eset wants it to do well in the US they need to make some important changes and one of those is an online manual. I assume the reason the current one has not been updated is because there isn't much point in doing so when ver. 2 will be out soon and the current manual won't apply. I hope that with ver. 2, Eset will put the manual on the NOD32 website!

[UNICRON]

Hey Mele20, we finally agree on something! I too do not care for acrobat reader.

Too much wasted paper for sure, difficult to format in a way that suites my purposes since I don't own the writer. For the same reasons word docs are not great for people who need the word reader to view.

I vote plain text or rich text format. Anybody can edit and format those.

All my instructors at University use pdf, much to my dismay.

[headcase]

Marti quote = The Adobe folks explain the PDF format,

That is sales blurb from Adobe.

I buy a proggie, I am also buying a manual. I therefore want to print it out, read it and learn about the proggie.

So, I want to have it printed in a format that is easily readable, of a comfortable size etc etc., and enjoy the process of learning about the proggie.

PDF format manuals are not "enjoyable", they are a pain in the "you know what". Most certainly I do not want a "huge" A4 thingy.

A5 suits me. And I want to change the fonts to a style I like, and a size I like, the paragraphs in a style I like.
When updates come out I can insert the details into the manual in the relevant places, even print a new one so the info is in the correct places - not all over the place.

Large size text on A4 is nearly as hard to read as small text on a smaller pages.

I have file manager proggie, Dir Opus ( absolutely super proggie). the manual is in PDF format. It is large, hard to understand, large size fonts, a lot of white space, update manuals only contain info about the new or updated features, but to understand them, the original manual has to be read in conjunction with the new updated one.
The programmer flatly refuses to do the manual in another format. Reading between the lines as it were, he doesn't want anyone changing the manual. I just do not understand that thinking at all. they even brought out a manul in PDF that was set to disable printing, the programmer admitted that is was a good idea at the time.

I'm so fed up with crap PDF I am refusing to buy any proggies with a PDF manual.

I - like many other peeps - am eagerly waiting on the new Nod.

Just a note to the Nod32 peeps, I recommend nod32 to all my friends etc and they buy it. A good proggie will generate sales.

I got and paid for a great email client proggie, PocoMail. Fast, great, it leaves OE floundering at the starting post.
www.pocomail.com

[Mele20]

>I'm so fed up with crap PDF I am refusing to buy any proggies with a PDF manual.


I'm a bit confused. If you are that fed up with PDF manuals then why do you have NOD32?

I just installed NAV 2003 trial and what a tremendous relief! The help manual is right there online ...so easy to use. I too, will never again get any application that has a manual in PDF. I'm taking Acrobat Reader off my computer again. It is one of the worst applications I have ever run across.

[Paul Wilders]

Mele,

{QUOTE-> I'm a bit confused. If you are that fed up with PDF manuals then why do you have NOD32? <-QUOTE}

That's stated by headcase as well:

{QUOTE-> Just a note to the Nod32 peeps, I recommend nod32 to all my friends etc and they buy it. A good proggie will generate sales. <-QUOTE}

Seems a very valid argument to me ;)

{QUOTE-> I just installed NAV 2003 trial and what a tremendous relief! The help manual is right there online ...so easy to use. <-QUOTE}

Personally, I prefer the better software above the easier manual ;). Best of luck!

regards.

paul

[Mele20]

>Personally, I prefer the better software above the easier manual . Best of luck

I have used NAV for two years and loved it. I beta tested NAV 2003. I left NAV primarily because I was very pissed off at their tech support which used to be outstanding, but has badly deteriorated. Still though, it is a great deal better than NOD32's. Symantec has a great site for searching for support which NOD32 does not. Symantec has farmed out web individual support to India and it's bad, BUT at the same time they have lowered the price for paid phone support and NOD32 has no phone support. I agree that NOD32 is the better scanner, but not by much and when you add it all together I regret having to say it , but NAV still comes out ahead. If Eset ever decides to really compete in the US market then NOD32 will be great because there will need to be changes made for the US market. NOD32 is very rough around the edges. (Maybe that will change with Ver.2) I had thought Eset had decided to compete in the US market because of Vblocker, but if that is being removed then that says Eset is not prepared to enter our market.

Lastly, my home is DSLR Security Forum and most everybody there has NAV. I still support folks there who have NAV questions. So, I guess I am homesick too. This is a nice forum, but it's not DSLR and I want to spend my time there and I don't really have time for two sites. DSLR is all consuming.

Also, your site is very slow and half the time I can't get here at all and I have cable modem. I keep getting logged out and all sorts of error messages here. Makes it difficult. Says I'm logged in but when I go to post this, I get told to register! I hope I can post this time...my third try.

[Paul Wilders]

Mele,

{QUOTE-> I have used NAV for two years and loved it. <-QUOTE}

Good for you!

{QUOTE-> I beta tested NAV 2003. I left NAV primarily because I was very pissed off at their tech support which used to be outstanding, but has badly deteriorated. <-QUOTE}

We've heard that story mor than once. Said.

{QUOTE-> Still though, it is a great deal better than NOD32's. <-QUOTE}

followed by:

{QUOTE-> I agree that NOD32 is the better scanner.. <-QUOTE}

Is kind of puzzling me ???.

As for your remark concerning Eset "entering the US market": I'm fairly sure this his happening right now already - even worldwide. I'm pretty sure Eset's marketing strategy is a good one.

{QUOTE-> Lastly, my home is DSLR Security Forum and most everybody there has NAV. <-QUOTE}

Well, give my regards to WildCatBoy! ;) The mere fact most posters over there have NAV installed is nice - it doesn't mean anything actually as for software quality. Anyhow: if they are happy campers, that's just fine.

{QUOTE-> I still support folks there who have NAV questions. <-QUOTE}

Good going!

{QUOTE-> So, I guess I am homesick too. This is a nice forum, but it's not DSLR and I want to spend my time there and I don't really have time for two sites. DSLR is all consuming. <-QUOTE}

Well, be assured you are welcome any time over here, if only for a change once in a while ;)

{QUOTE-> Also, your site is very slow and half the time I can't get here at all and I have cable modem. I keep getting logged out and all sorts of error messages here. Makes it difficult. Says I'm logged in but when I go to post this, I get told to register! I hope I can post this time...my third try. <-QUOTE}

We are currently working on that. A matter of time really.

regards,

paul

[Straight Shooter]

;D

My mouth fell open when I read you went back to Norton AV 2003..

Here's why I SWORE off NAV any version...

1. Puts so much garbage on the Registry that either reformatting or restore a clone is the only way to get rid of the garbage.. Registry cleaners can't catch them all, and Symantec's site is not complete with the info...

2. Online support stink, especially from India. Those guys don't even understand what you're writing, let alone being able to solve the problem.. As for phone tech, yeah, right...I'll pay..

3. No Forums in an understandable, currently kept manner. Symantec has designed it's site so the average user will only be able to see the positive stuff only..

4. Live Update is only once a week, and Intelligent Updater ruined the Live Update feature fro me.. I had to Uninstall and reinstall NAV over and over, including doing it the way it says in their support pages..No update info that I know of..

5. Their encyclopedia is full of viruses that no longer exist.. Or not harmful anymore due to the OS..

Scanning time was 26 minutes for a 20 G Hd with 25% usage
With Nod32 that went down to 8 minutes!

Boot up time with NAV is slower, Nod is hardly noticable.

It's seems to me you want the best of both, concerning Support, email support has always been fast. If not, use the Forum!

What are you even doing here in a NOD support forum if you are using NAV 2003? I guess you are not 100% happy with NAV?

Good Luck!

[nod32 user]

Man, what a turn-around, one minute I am reading the intriguing mysteries of buying 'online' or boxed Cd, then all a sudden we are in PDF formatting debate.

Well, with the pros/cons online/CD buying, nothing anyone will say is going to make one iota of difference to either party if their mind is already made up.

In a nutshell, it's up to you. I do both, only because of convenience.

As for the PDF arugment, man, PDF IS the cornerstone of file sending via internet. When was the last time you heard of a bug/virus/worm/trojan in a PDF file. As for Word, oh dear god, give me a break.

You only have to set up your parameters correct [if you know what you are doing] for printing and you DO NOT GET WASTED SPACE. Oh, I also mean using Acrobat itself, not 'Reader'.

I work in a newspaper where we deal with PDF files ALL the time, sooo simple, easy, SAFE, everything blends, no stupid formats like Word, Excel, Publisher, etc. to deal with in our work environment. All types imbedded, no wrong fonts, etc. etc. Pictures/logos/all imbedded correctly.

Don't get me wrong, some of the above formats work fine in an office environment situation, but IN-HOUSE only, NOT for electronic transmission. Every time we have a problem with a client sending in an advertisement, you can bet your bloody boots, it's in 'Word'. They just won't learn.

Just my $0.02 worth.

[nod32 user]

Straight Shooter!!!

MAN ARE YOU SPOT ON.... could not have put it more succinctly myself.

I too had NAV installed, and got FPCS [frozen PC syndrome], updates, what bloody updates, would not work most of the time.

Eventually had to uninstall and it took me over 30 minutes to clean out all unwanted debris in folders, registry, etc.

NOD32 is given the 'nod' from me mate.

[Straight Shooter]

:(
Really Now, what is wrong with PDF?

OH, so it spits out 3 or 4 wasted blank pages. Have you ever heard of Recycling? Like, Scratch Paper? Doodle? PUH-Lease, don't tell me you won't read a document in PDF.. You'd better call the IRS in America and tell them to immediately cease and desist in putting out all the tax forms in PDF format!

It's not the easiest to read, but I don't have any problems printing it. On the other hand, I don't count pennies too...
If the software is worthy of it, it's manual is getting printed!!!!

This forum is "morphing" from a boxed software versus download, to a NAV 2003 benefits, to a PDF bashing area...

I removed the flash entry. We had some complaints.

[Paul Wilders]

{QUOTE-> This forum is "morphing" from a boxed software versus download, to a NAV 2003 benefits, to a PDF bashing area... <-QUOTE}

This thread do have all components indeed. Please ladies & gents, stay on topic. No "other software bashing" allowed, and feel free to open a new thread on the appropriate forum for other issues.

regards.

paul

[manxaura]

:) :) :) :) :) :) :) :) :) :) :) :) :) :P


NOD32 is safe to buy online. Hey I don't really like buying on line but NOD32 have been really great and always have helped when I have phoned. Though I understand the concern let my comments confirm that online buying with NOD32 is safe and supportive.


"So don't loose any sleep over it"

Michael

[Alison T]

{QUOTE-> quoting: Mele20 link=board=35;threadid=4454;start=30#29502 date=1035897520]
>Personally, I prefer the better software above the easier manual . Best of luck

I have used NAV for two years and loved it. I beta tested NAV 2003. I left NAV primarily because I was very pissed off at their tech support which used to be outstanding, but has badly deteriorated. Still though, it is a great deal better than NOD32's. Symantec has a great site for searching for support which NOD32 does not. Symantec has farmed out web individual support to India and it's bad, BUT at the same time they have lowered the price for paid phone support and NOD32 has no phone support. I agree that NOD32 is the better scanner, but not by much and when you add it all together I regret having to say it , but NAV still comes out ahead. If Eset ever decides to really compete in the US market then NOD32 will be great because there will need to be changes made for the US market. NOD32 is very rough around the edges. (Maybe that will change with Ver.2) I had thought Eset had decided to compete in the US market because of Vblocker, but if that is being removed then that says Eset is not prepared to enter our market.

Lastly, my home is DSLR Security Forum and most everybody there has NAV. I still support folks there who have NAV questions. So, I guess I am homesick too. This is a nice forum, but it's not DSLR and I want to spend my time there and I don't really have time for two sites. DSLR is all consuming.

Also, your site is very slow and half the time I can't get here at all and I have cable modem. I keep getting logged out and all sorts of error messages here. Makes it difficult. Says I'm logged in but when I go to post this, I get told to register! I hope I can post this time...my third try.
<-QUOTE}

I don't know about the rest of your complaints but I think you'll find your problems with NOD32 (in the other topic) were caused by NAV's poor uninstallation. I was in the same boat when I changed from NAV2002 to NOD32. I don't know much about computers and I couldn't get NOD to work properly. Sometimes I had to start my PC 3 or 4 times before the NOD icons appeared. My son fixed the problem in a few minutes by deleting many NAV keys left behind in the Registry and NOD has worked flawlessly ever since.

Allie

[Paul Wilders]

Welcome Allie,

..and thanks for the contribution ;). Nevertheless: let's all stay on topic - and NAV isn't the topic, over here on the NOD32 forum.

Glad to hear your a happy camper, running NOD32, Allie ;).

regards.

paul

[yarg]

www.dslreports.com/forum/remark,4866820~root=security,1~mode=flat#4866820 (http://www.dslreports.com/forum/remark,4866820~root=security,1~mode=flat#4866820)

content deleted - NO "other software bashing" allowed on this forum - Forum Admin

rofl

fixed url tags

[rodzilla]

[www.dslreports.com/forum/remark,4866820~root=security,1~mode=flat#4866820 (http://www.dslreports.com/forum/remark,4866820~root=security,1~mode=flat#4866820)

content deleted - NO "other software bashing" allowed on this forum - Forum Admin

Yep ... you can only bash NOD32 here. :o (What did I miss ?)

Interesting posts on that DSL link ... it appears that Mele abandoned NOD32 because of problems caused by known bugs in "other" software and now she's in more strife than ever. :'(

It's unfortunate that all this happened right in the middle of the DoS attacks which locked me out for two days, but I'm pleased to see that other forum users came up with the right answers between them ... users helping each other is what makes a good support forum work.

Thanks guys and girls!

[Mele20]

>it appears that Mele abandoned NOD32 because of problems caused by known bugs in "other" software and now she's in more strife than ever.

I didn't "abandon" anything! I simply went and tried the "other" antivirus again after I had so much trouble configuring NOD32 to work with Mozilla mail. As far as I know, I still have a license for NOD32. I never said I was leavng NOD32 for ever! I was upset and having an awful time trying to reach this site and stay logged in and trying over and over to post and losing the post and a general mess. I had no idea until I got the letter last night that the site problems here were due to a DoS attack. I was curious anyhow as to how the "other" antivirus application turned out as I only had used the beta product. I would have tried the "other" again, in its final version, even if I was totally in love with NOD32. I have been waiting for the vender to put it up for trial and they just did.

I never got an answer here from anyone that I could understand. Maybe I am stupid, but I could not understand how to configure NOD32 for Mozilla. Further, it irritates me that I have to configure it manually! Other vendors have this done automatically and I assumed NOD32 would also. (I'm wondering if it will even work at all with mail at AOL Cable which I may switch to since all the TW multimedia content is to be concentrated there). Finally, Jan came along and I know Jan can explain it, but none of the other posters here were able to explan it so that I could understand. I realize that they tried and I thank them for their efforts, but I still didn't understand. This is why I prefer a vendor who supplies tech support where the techs reply directly to each user on the support forum and why vendors should offer free phone support like the two antivirus vendors I have had in the past used to do.

I got the "other" antivirus email working properly. It was just a misconfiguration in the third OE identity I have set up, but never use.

[Paul Wilders]

{QUOTE-> I never got an answer here from anyone that I could understand. Maybe I am stupid, but I could not understand how to configure NOD32 for Mozilla. Further, it irritates me that I have to configure it manually! Other vendors have this done automatically and I assumed NOD32 would also. (I'm wondering if it will even work at all with mail at AOL Cable which I may switch to since all the TW multimedia content is to be concentrated there). Finally, Jan came along and I know Jan can explain it, but none of the other posters here were able to explan it so that I could understand. I realize that they tried and I thank them for their efforts, but I still didn't understand. This is why I prefer a vendor who supplies tech support where the techs reply directly to each user on the support forum and why vendors should offer free phone support like the two antivirus vendors I have had in the past used to do. <-QUOTE}

To avoid answering one and the same questions on different threads: these have been posted before over here (http://www.wilderssecurity.com/showthread.php?t=4474;start=30).

regards.

paul