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WE Sim
October 19th, 2002, 11:17 AM
Hi!

I know this is not a new problem but after installing v1.1 I could not download despite setting my proxy correctly

Any help? Thanks

:-\

Paul Wilders
October 19th, 2002, 03:31 PM
Did you get an error message, and if so, which one?

regards.

paul

TonyKlein
October 20th, 2002, 06:21 AM
"Error Retrieving Update Info File", apparently... ;)

Stoopid question: you are sure SB has your firewall's permission to phone out, I take it?

WE Sim
October 20th, 2002, 07:09 AM
Hi!

Yes, my Outpost Firewall does allow SB outgoing activity.

I even uninstalled, deleted, re-downloaded and re-installed SB but to no avail.

BTW, how to download the dat manually if auto fails? Is it possible just to download the latest dat?

Thanks

TonyKlein
October 20th, 2002, 07:47 AM
I don't think there is.

But why not post at the SpyBot forum?

http://www.net-integration.net/cgi-bin/forums/ikonboard.cgi

I'm sure that Patrick will rush to your rescue before you could even say "Error Retrieving Update Info File"

WE Sim
October 20th, 2002, 09:12 AM
Hi Tony!

Thanks, I'm going over now

PepiMK
October 20th, 2002, 01:53 PM
I'm afraid I haven't yet solved this problem, but the updates are at least available manually.

Go to the homepage,
http://security.kolla.de/
and look for the all-in-one download at the right bar. Disregard the date in the caption, the link points to the same file as the integrated update would download.

Primrose
October 20th, 2002, 05:24 PM
Thanks we will pass that on for now good luck.