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yilin87
June 26th, 2004, 03:00 AM
i have a problem in my computer. i am using windows XP. Everytime after i log on to the internet,
an error message will come out within a minute or so. The message is 'LSA Shell (Export Version) has encountered a problem and needs to close.' The error file contain
D:\DOCUME~1\CHENYI~1\LOCALS~1\Temp\WER1D.tmp.dir00\lsass.exe.mdmp
D:\DOCUME~1\CHENYI~1\LOCALS~1\Temp\WER1D.tmp.dir00\appcompat.txt

Whether i sent the error or not send the error, it is useless. After another mins or so, a messsage wil come out again saying that my computer will auto shutup in a minute time. due to e NT authority\system. how!! help!! ??? :'(

snapdragin
June 26th, 2004, 03:06 AM
Hi yilin87, and welcome to Wilders.

Please follow ALL the instructions, and each step in this link, carefully:
HOW TO? Read here about how to post your log!! (http://www.wilderssecurity.com/showthread.php?t=15913)

Then post your hijackthis log over in our adware, spyware & hijack cleaning forum (http://www.wilderssecurity.com/forumdisplay.php?f=26) where someone will review it.

Regards,

snap

Blackspear
June 26th, 2004, 03:19 AM
To abort the shut down do the following:

Click on "Start"
Click on "Run"
Type in: shutdown -a
Click on "OK"

Are you using Nod32 Anti-virus? If so, see the following thread:

http://www.wilderssecurity.com/showthread.php?t=37783

If not, then your problem will be related to what Snapdragin is talking about...

Cheers ;D

LowWaterMark
June 26th, 2004, 01:02 PM
In addition to the above, you need to make sure you've got your system up to date with patches from Microsoft Windows Update, but if you are being knocked off the Internet shortly after connecting because of worm traffic hitting your system, then a software firewall or router would prevent that.

In fact, on Windows XP there's even a built in firewall that would help. You can enable it by disconnecting from the Internet. Go into "Control Panel" > "Network Connections" > select your Internet connection & right-click on it > choose "Properties" > "Advanced" tab > put a checkmark in the "Internet Connection Firewall" box > OK. Reconnect.