PDA

View Full Version : Internet access blocked after uninstalling NAV2002


Tweaker
September 6th, 2002, 10:01 AM
After uninstalling Norton AntiVirus 2002 professional, email and internet access are totally blocked. There's no outgoing or incoming traffic possible.

Re-installing NAV2002 or NAV2003 solves the problem.

But what if I want to uninstall NAV en use another AV-scanner?

Does anybody have a solution for this problem?

Paul Wilders
September 6th, 2002, 10:06 AM
Hi Tweaker,

Have a look at this thread (http://www.wilderssecurity.com/showthread.php?t=3399), in specific the "RNAV.EXE" link provided by Tony. Try using to uninstall as proposed.

Keep us posted!

regards.

paul

TonyKlein
September 6th, 2002, 11:55 AM
I'm not sure RNAV will solve this.

Did you shut down NAV before uninstalling it?

If not, do this:

Reinstall NAV, reboot, and then go into the options of the program.

Remove all check marks at "start autoprotect/e mail scan automatically at startup".

Click OK, and reboot.

No NAV processes should any longer be running .

Now uninstall NAV again, and reboot when you're done.