View Full Version : Weird NOD32 5.0.94.0 & 4.2.71.2 Quarantine display bug !?
Active
November 22nd, 2011, 01:12 AM
I Uninstalled NOD32 4.2.71.2 with its own Uninstaller. Rebooted, then Installed 5.0.94.0 and now I've got a weird Problem with both Versions.
The NOD32 5.0.94.0 Quarantine Tool shows (immediately after the installation) that 1 object is quarantined although there's absolutely nothing in it.
I've already tried to uninstall it properly (safe Mode) with the ESETUninstaller 4.0.15.5 + Registry Cleaner but the behavior remains the same and now for both 5.0.94.0 & 4.2.71.2 . :blink:
I'm using Windows 7 64 Bit SP1 (only one Account and with administrator privileges)
Any suggestions about the cause ?
stackz
November 22nd, 2011, 06:28 AM
Possibly the following file:
C:\Users\[your account]\AppData\Local\ESET\[sub directory]\Quarantine\INFO.NQIis not being deleted when you uninstall.
Active
November 25th, 2011, 03:17 AM
-{ Quote: "Possibly the following file:
C:\Users\[your account]\AppData\Local\ESET\[sub directory]\Quarantine\INFO.NQIis not being deleted when you uninstall." }-
Thanks for your help stackz,
but I've already deleted this directory manually and without success to resolve this Problem.
In the meantime, I've created a Virtual Machine(with WIN 7 64Bit) then installed NOD32 4.2.71.2, uninstalled it and installed NOD32 5.0.94.0 to reproduce the behavior but everything was alright like it should.
Seems like this Problem is caused by a previous Version of NOD32 maybe 4.2.71.1 or 4.2.67.10. The Fact is that I can't get rid of this Problem without reinstalling the whole OS and thats no option.
There has to be a better way e.g. Proper uninstall Tool if the Problem is caused by remaining traces in the registry or elsewhere!?
Any help is appreciated !
stackz
November 25th, 2011, 04:14 AM
Have you tried deleting the file using something like MoveOnBoot, or from a linux bootable distro?
Marcos
November 25th, 2011, 04:24 AM
I'd suggest searching for *.ndf and *.nqf files in the c:\users folder and deleting them manually.
Thankful
December 8th, 2011, 12:09 AM
I just downloaded new version 5.0.95.0 AV and my quarantine had files from a previous installation. Where do quarantine files reside on disk with Windows XP Pro/SP3?
I would suggest Eset do a better job with its uninstall function.
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