License Expiration

[zach]

What happens when the beta license expires?

[TonyW]

I'm sure PrevxHelp will tell us when that moment comes. By that time, I imagine all released products will be transitioned into the corresponding WSA version so users of existing Prevx/Webroot programs will be able to use the newest version with their upgraded current licence key. The present beta will then probably end.

[zach]

I have 25 days left on mine.

[Triple Helix]

-{ Quote: "I have 25 days left on mine." }-

You must of signed up for the Public Beta which had a 90 day license key! After that if you are a Prevx user with a valid license lets hope they had them converted before that if not you can download the Trial from here: http://www.webroot.com/En_US/products.html and use for another 30 days!

TH

[zach]

-{ Quote: "You must of signed up for the Public Beta which had a 90 day license key! After that if you are a Prevx user with a valid license lets hope they had them converted before that if not you can download the Trial from here: http://www.webroot.com/En_US/products.html and use for another 30 days!

TH " }-
Yes I had the publuc beta. Hope everything is converted by then. If not I'll download the trial. Thanks TH

[zach]

-{ Quote: "Yes I had the publuc beta. Hope everything is converted by then. If not I'll download the trial. Thanks TH" }-


Do I need to uninstall the beta before downloading the trial?

[Triple Helix]

-{ Quote: "Do I need to uninstall the beta before downloading the trial?" }-

I would do a clean install! Uninstall reboot and use the download link and key from the email of the Trial and install!

TH

[denis]

My beta is still good for 366 days. From the first beta, always 366. Could it be for life?;D

[zach]

-{ Quote: "I would do a clean install! Uninstall reboot and use the download link and key from the email of the Trial and install!

TH" }-


Thanks

[Triple Helix]

-{ Quote: "Thanks" }-

Anytime! ;)

TH

[Triple Helix]

-{ Quote: "My beta is still good for 366 days. From the first beta, always 366. Could it be for life?;D" }-

You are part of the Closed Beta group and it does say 366 but that will change in do time but Joe will let us know! ;)

TH

[denis]

thanks for the info:D

[Rivalen]

-{ Quote: "You must of signed up for the Public Beta which had a 90 day license key! After that if you are a Prevx user with a valid license lets hope they had them converted before that if not you can download the Trial from here: http://www.webroot.com/En_US/products.html and use for another 30 days!

TH " }-
Hello TH! I got 1 day left of 90 day beta. Hold a full PrevX license. If I take the trouble of uninstalling and dowloading installaing the trial. How can I bee sure WSA will handle this license issue before the trial ends?

Best Regards

[Triple Helix]

-{ Quote: "Hello TH! I got 1 day left of 90 day beta. Hold a full PrevX license. If I take the trouble of uninstalling and dowloading installaing the trial. How can I bee sure WSA will handle this license issue before the trial ends?

Best Regards" }-

Good question ask WSA support to see what they say? https://www.webrootanywhere.com/servicewelcome.asp?

TH

[Rivalen]

-{ Quote: "Good question ask WSA support to see what they say? https://www.webrootanywhere.com/servicewelcome.asp?

TH" }-
Did ask twice about my expireing beta vs my full licence - no comment. Joe once said they would fix this. Seems they wait til last day. A bit odd.

Best regards

[Techfox1976]

I honestly don't think either Support team can say much about when the Prevx licenses will be able to be converted. It's going to depend on a combination of both the Prevx coding team and the Webroot coding team to get everything to work properly for that. Joe's already indicated that the Prevx -> WSA conversion is the more complicated matter, and considering that Webroot -> WSA isn't completely foolproof yet, I can see why it may take a while.

So the standard response in the software industry is:

Soon.

[zach]

Has the Prevx to WSA conversion process begun already? Any idea how long this will take?

[PrevxHelp]

-{ Quote: "Has the Prevx to WSA conversion process begun already? Any idea how long this will take?" }-

We're still working on finishing the Webroot to Webroot conversion process - Prevx to Webroot will indeed be much more difficult but we'll be starting on it soon.

[gdiloren]

A snail would be faster! Not yet begun the move from P3 to WSA??? Geezzzz...

[zach]

This is not good. I have 16 days left on my beta. After that I download the trial which gives me another 30 days. So I take it within this time frame I won't be getting my Prevx to WSA license.

[PrevxHelp]

-{ Quote: "This is not good. I have 16 days left on my beta. After that I download the trial which gives me another 30 days. So I take it within this time frame I won't be getting my Prevx to WSA license." }-

I can't say for sure. There are a lot of moving parts and we're still working on transitioning the current Webroot customers which represent a much larger userbase.