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delah
October 21st, 2011, 07:47 AM
Hi,

User of Prevx for a good while so installed WSAC as I had a current keycode available for the old Webroot 2011 suite.
Firstly, excellent job with the new product. Very, very impressive includinmg the online management of my account.
I already use Sugarsync and Lastpass Premium so the interfaces for these two elements are familiar to me.

I have a couple of questions:

1. Backup - I have a 5gb sugarsync acount, is there anyway to merge WSAC's sugarsync offering with my personal one?;)

2. Keycodes - I can add keycodes to my account online but if I do add additional keycodes, does the clock start ticking on the subscription immediately or will it only begin when I activate the actual code within the software?
Also, would I have to activate the keycode within a certain timeframe?

3. I know it's in the pipeline but my Prevx+SOL licence doesn't expire until late 2013 - I currently have that deactivated so no machine is tied to it so will I be able to add that keycode (with a new converted WSAC code?) to my online account and it will remain deactivated until I use it on one of my machines?
Also any idea what version Prevx+SOL paid will be equal to?

4. Will the process for activating/deactivating machines be more friendly than the old Prevx way? I know I could drop a PM to Prevxhelp here and it'd be sorted but will I be able to do so online without any hassle?

5. Passwords - I have a lastpass premium account, I have exported my passwords etc to firefox and imported to WSAC - can my passwords be synced with my IOS devices through WSAC like it is with Lastpass Premium?

That's all for now and again, congrats on a great piece of software

PrevxHelp
October 21st, 2011, 11:09 AM
-{ Quote: "Hi,

User of Prevx for a good while so installed WSAC as I had a current keycode available for the old Webroot 2011 suite.
Firstly, excellent job with the new product. Very, very impressive includinmg the online management of my account.
I already use Sugarsync and Lastpass Premium so the interfaces for these two elements are familiar to me." }-

Glad to hear it! :thumb:

-{ Quote: "
1. Backup - I have a 5gb sugarsync acount, is there anyway to merge WSAC's sugarsync offering with my personal one?;) " }-

I don't believe this is possible at the moment.

-{ Quote: "2. Keycodes - I can add keycodes to my account online but if I do add additional keycodes, does the clock start ticking on the subscription immediately or will it only begin when I activate the actual code within the software?
Also, would I have to activate the keycode within a certain timeframe?" }-

This has changed a couple times but I believe the keycode will only start ticking down when actually activated in the product. You don't have to activate the keycode within a specific period - the duration will remain constant until initially activated.

-{ Quote: "3. I know it's in the pipeline but my Prevx+SOL licence doesn't expire until late 2013 - I currently have that deactivated so no machine is tied to it so will I be able to add that keycode (with a new converted WSAC code?) to my online account and it will remain deactivated until I use it on one of my machines?" }-

Yes :)

-{ Quote: "Also any idea what version Prevx+SOL paid will be equal to?" }-

We're still working out the details of this - it may end up just being the "Essentials" product (which includes Backup & Sync) instead of a more cut-down version without a Firewall/Backup/System Cleaner/etc. This isn't finalized yet but it is one of the outstanding pieces to solve to finish the transition from P3 to WSA.


-{ Quote: "4. Will the process for activating/deactivating machines be more friendly than the old Prevx way? I know I could drop a PM to Prevxhelp here and it'd be sorted but will I be able to do so online without any hassle?" }-

It's much. much easier now :)

-{ Quote: "5. Passwords - I have a lastpass premium account, I have exported my passwords etc to firefox and imported to WSAC - can my passwords be synced with my IOS devices through WSAC like it is with Lastpass Premium?" }-

We have an iOS client which will soon support password synchronization but the Lastpass passwords are stored in a separate architecture from the normal Lastpass so you won't be able to just log in with their client.

-{ Quote: "That's all for now and again, congrats on a great piece of software" }-

Thank you! :thumb: Please let me know if you have any other questions!

delah
October 21st, 2011, 01:53 PM
Thanks very much for the answers. Very helpful and it's made my mind up to go WSA for my primary protection on all machines.
It really is a fantastic piece of software (also great choices for your partners - Lastpass and Sugarsync!)
Last question - I wonder will you be licencing the Xmarks part of Lastpass as well? That'd be cool.

Thanks again.

:thumb: :thumb: