BSOD on Windows Shut down

[stevan4]

I've installed ESET NOD32 AV 5 beta.
I'm very satisfied with the changes that brings this 5 version.
I have a problem to report.
After installing NOD32 every time I pres the Shut down button I'm getting BSOD and computer quickly restarts itself.

This is happening if i put HIPS in Learning mode.
If it is in Automatic mode everything is OK.

P.S. Sorry for any language mistakes.

[Marcos]

What OS do you have? Recently a similar problem on certain Win7 systems has been fixed (ie. the fix will be included in the next v5t build).

[stevan4]

Windows 7 SP1,
sorry, I didn't mention, I have that on my mind but I've forgot.

[stevan4]

Now I'm getting it 5 times in a day and not only when I'm doing shut down, it can happen anytime!
Here is a picture of the properties of dump file created:

Which part of NOD32 is that? (It's saying ESET Smart Security but I've never installed SS and my beta product is definitely NOD32 5 Beta!)

[ipje]

Do you still have the problem? I have nod AV 5.0 on my laptop with vista, and have the same problem. I had to remove the beta version to solve the problem.

[yongsua]

-{ Quote: "Now I'm getting it 5 times in a day and not only when I'm doing shut down, it can happen anytime!
Here is a picture of the properties of dump file created:

Which part of NOD32 is that? (It's saying ESET Smart Security but I've never installed SS and my beta product is definitely NOD32 5 Beta!)" }-

http://www.wilderssecurity.com/showpost.php?p=1870384&postcount=10

-{ Quote: "The fact that ESET is listed as the cause of BSOD does not necessarily mean ESET is the culprit." }-

Hi,Marcos,you said the cause of BSOD does not necessarily mean ESET is the culprit.Now it happened again to another user.So may I know is ESET the culprit now?

[clayieee]

on my first install i have the same problem

[ugly]

Same shutdown BSOD here on Win7 SP1.
Sent a dmp file to support.

[ashishsingh1508]

I also confirm the BSOD while shutdown. Not everytime but most of the time.
Please tell me how to know which is the culprit of BSOD

[ipje]

I have disabled HIPS, no BSOD anymore. But the screen was never blue it was black :) and then the system rebooted.
So disable HIPS and the system shutdown instead of rebooting.

[ashishsingh1508]

it reboots thats the main problem no matter the screen is blue or black

[Marcos]

I'd suggest disabling HIPS until a new v5 build is available for the public. With recent versions I'm no loger having problems with BSOD on W7.