Beta Program Feedback Form is not working!

[Habakuck]

Hi Eset Team.

I used this Form to send some bugs and suggestions:
http://www.eset.com/beta/form/

As country i chose "Germany" of course.

Today i got a message from Datasec that they are not responsible for Beta support... ::)

Plz. clarify that.

[Thankful]

Bugs can be posted in this forum after looking here:
http://kb.eset.com/esetkb/index?page=content&id=SOLN2738
Also check this forum to see if bug has already been posted.

[foneil]

Sorry Habakuck, that link may have redirected you to the wrong place based on your geo. To submit feedback via the Feedback Form directly to our developers, use this link (http://www.eset.eu/support/betaform).

[SweX]

-{ Quote: "To submit feedback via the Feedback Form directly to our developers, use this link (http://www.eset.eu/support/betaform)." }-

But I don't see the BETA 5 of NOD/ESS on the "Select Beta Product" tab on that form.?

[Habakuck]

-{ Quote: "Sorry Habakuck, that link may have redirected you to the wrong place based on your geo. To submit feedback via the Feedback Form directly to our developers, use this link (http://www.eset.eu/support/betaform)." }-
Gnaaa, i am writing sites of bug reports and suggestions and all gone...

Anyway, thanks for the feedback!

But i would suggest that you try to fix that cause it is very dissapointing for a beta tester to write down the reports and loose them all...

[Habakuck]

Hmpf. At this form http://www.eset.eu/support/betaform
i can not choose Eset Smart Security v5.... :shifty:

[SweX]

-{ Quote: "Hmpf. At this form http://www.eset.eu/support/betaform
i can not choose Eset Smart Security v5.... :shifty:" }-

Gnaaa, Hmpf, what ever ;D.... That's exactly what I said in my post above your last post so I share your feelings.

[SweX]

Here we go, look what I found. :D
http://www.eset.com/beta/form/
This is the form to use Habakuck.

[Habakuck]

-{ Quote: "Here we go, look what I found. :D
http://www.eset.com/beta/form/
This is the form to use Habakuck." }-
Nope my friend. =)

If i choose Germany as country there my elaborated texts will be send to Datasec and will be lost forever.. ;) cause Datasec say they are not responsible for Beta support.

[SweX]

-{ Quote: "If i choose Germany as country there my elaborated texts will be send to Datasec and will be lost forever.. ;) cause Datasec say they are not responsible for Beta support." }-

Hmm.. that's unfortunate, but this is indeed the right form to use. :)

I saw that Marcos said that they are investigating why some users are being re-directed the way you were.
So hopefully changes are being made ASAP.

[BoerenkoolMetWorst]

It's still redirecting, choose UK as country and got the reply that I should use the beta form. I'll try the .eu link now.
UPDATE: Eset 5 beta is not an option from the .eu form.

[BoerenkoolMetWorst]

I hope this can be fixed soon, I tried the built-in beta feedback form from the GUI and got a reply to contact my local Eset support.

[agoretsky]

Hello,

Just to check, is anyone still experiencing this problem?

Regards,

Aryeh Goretsky