can not install w7 sp1

[mantra]

Hi

i tried to install sp1 on a pc with windows 7 32bit legit

but i get this message

-{ Quote: "id event 20
Installation error. It was not possible to install the following update, error 0x800f0826: Windows 7 Service Pack 1 (KB976932)." }-

it's a google tranlate

I used the internal update module to download the sp1 for windows 7 32bit

it downlaoded and installed
after the reboot , it tried to configure the sp1 , but stopped with an error can't configure...

after i download the sp1 500mb , and tried to install it
same issue , reboot , installing , tring to configure ,stop



does Windows 7 some service(maybe i stopped) or some feature to install the service pack?


thanks
cheers

[Cudni]

disable any security software while you install sp1

[Victek123]

-{ Quote: "disable any security software while you install sp1" }-

Better still uninstall all security software, disable all third party auto-starting apps, run check disk and disk cleanup.

[mantra]

-{ Quote: "disable any security software while you install sp1" }-
i have only avira
i disable during the install

by the way , before installing the sp1 , i installed some hotfix rear, back the sp1 , in short released after the sp1

could be a issue?

[Cudni]

no need to uninstall any security software if you can disable it. make sure you machine is patched via WU as it will check and install any prerequisite patches

[TheKid7]

I would download and install Windows 7 SP1 using the standalone installer. In my opinion, using the standalone installer is more reliable than using Windows Update.

http://www.microsoft.com/downloads/en/details.aspx?FamilyID=c3202ce6-4056-4059-8a1b-3a9b77cdfdda

-{ Quote: "windows6.1-KB976932-X86.exe - This application installs Sp1 to a 32-bit machine running Windows 7." }-

-{ Quote: "windows6.1-KB976932-X64.exe - This application installs Sp1 to a 64-bit machine running Windows 7 or Windows Server 2008 R2." }-

[mantra]

-{ Quote: "no need to uninstall any security software if you can disable it. make sure you machine is patched via WU as it will check and install any prerequisite patches" }-
i did
but it needs a reboot and the av is enabled again

but is there a requirement enabled? system restore (i turned off) or other service
because the error was can configure the sp1 during the installation

[mantra]

-{ Quote: "I would download and install Windows 7 SP1 using the standalone installer. In my opinion, using the standalone installer is more reliable than using Windows Update.

http://www.microsoft.com/downloads/en/details.aspx?FamilyID=c3202ce6-4056-4059-8a1b-3a9b77cdfdda" }-
i did
same issue

now i'm really worried , because i bought w7 :thumbd: :thumbd:
can't even install the sp1:wacko:

[Triple Helix]

Well I recently reinstalled Win 7 x64 and had the SP1 Standalone Installer on my Back-up drive and it installed with no problems then I went Windows Update to install any other updates there was! If you have to can you do a clean install?

TH

[TheKid7]

There is a chance of Malware messing with the SP1 update. Have you ran scans with several Anti-Malware scanners?

I would scan with one or more of the following Antivirus Rescue CD's:

1. AVIRA Rescue System
2. Kaspersky Rescue Disk 10

Scan with one or more of the following:

1. Malwarebytes Anti-Malware
2. SuperAntiSpyware Portable
3. Dr.Web Cureit

[mantra]

-{ Quote: "Well I recently reinstalled Win 7 x64 and had the SP1 Standalone Installer on my Back-up drive and it installed with no problems then I went Windows Update to install any other updates there was! If you have to can you do a clean install?

TH" }-
clean install , a new install from scratch ?


sfc /scannow


it failed , it told me some files could not be recovered
it saved a hug log file

the service pack nane is
windows6.1-KB976932-X86.exe and send to this page http://windows.microsoft.com/it-IT/windows7/troubleshoot-problems-installing-service-pack

[J_L]

If that can't fix it, and you have no backups, then a clean install is the only way.

[mantra]

but sfc /scannow should ask me the original dvd , shouldn't?

[J_L]

Yes it should. I think it's better if you boot from the DVD, and run sfc from there.