computer007
April 27th, 2004, 05:54 AM
I have been grappling with the start.chm hijack for over a week, but after extensive research, I have been able to come up with a permanent solution for this clever, yet intensely annoying, hijack. At first, I applied a temporary fix by deleting the contents of c:\windows\start.chm and making that file read-only, but the fact that access[1].exe kept executing 2 minutes after I got online bothered me greatly.
Apparently, c:\windows\system32\c_10230.dll hooked onto Internet Explorer as an extension. Whenever I ran IE, c_10230.dll would execute some PHP code to contact main.tibssystems.com. Consequently, access[1].exe would run from some hidden location in the Temporary Internet Files and attempt to apply the hijack again if it wasn't present already.
In the registry, the class ID 869EE607-5376-486d-8DAC-EDC8E239AD5F refers to c_10320.dll and 9DBB80E2-B681-4765-8A5F-AD3994C9B4F3 refers to access[1].exe.
If you are infected, the following steps should result in the permanent removal of this hijack: (BE VERY CAREFUL WHEN EDITING REGISTRY)
1. Using RegEdit, carefully remove the following registry keys if they are found:
HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{869EE607-5376-486d-8DAC-EDC8E239AD5F}
HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{9DBB80E2-B681-4765-8A5F-AD3994C9B4F3}
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Extensions\{869EE607-5376-486d-8DAC-EDC8E239AD5F}
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Extensions\{9DBB80E2-B681-4765-8A5F-AD3994C9B4F3}
HKEY_CURRENT_USER\Software\Classes\CLSID\{9DBB80E2-B681-4765-8A5F-AD3994C9B4F3}
HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Extensions\{869EE607-5376-486d-8DAC-EDC8E239AD5F}
HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Extensions\{9DBB80E2-B681-4765-8A5F-AD3994C9B4F3}
2. Restart your computer, and then remove the following files:
c:\windows\start.chm
c:\windows\system32\c_10230.dll
*On NT and Windows 2000 systems, this file may exist instead:
c:\winnt\system32\crt32_v2.dll
Search for the files Access.exe and/or Access[1].exe and delete them.
3. Using the Internet Properties dialog box, delete your cookies and empty your Temporary Internet Files (check off "Delete all offline content"). Reset the home page to your desired location if you haven't done so already.
4. Earlier, if you disabled the *.chm extension, the Help system, or the following protocols {ms-its,ms-itss,its,mk,mhtml} in any way, you can re-enable them now.
Your computer should now be free of this particular hijack. Finally this wretched beast is under control. Happy Hunting!
Apparently, c:\windows\system32\c_10230.dll hooked onto Internet Explorer as an extension. Whenever I ran IE, c_10230.dll would execute some PHP code to contact main.tibssystems.com. Consequently, access[1].exe would run from some hidden location in the Temporary Internet Files and attempt to apply the hijack again if it wasn't present already.
In the registry, the class ID 869EE607-5376-486d-8DAC-EDC8E239AD5F refers to c_10320.dll and 9DBB80E2-B681-4765-8A5F-AD3994C9B4F3 refers to access[1].exe.
If you are infected, the following steps should result in the permanent removal of this hijack: (BE VERY CAREFUL WHEN EDITING REGISTRY)
1. Using RegEdit, carefully remove the following registry keys if they are found:
HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{869EE607-5376-486d-8DAC-EDC8E239AD5F}
HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{9DBB80E2-B681-4765-8A5F-AD3994C9B4F3}
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Extensions\{869EE607-5376-486d-8DAC-EDC8E239AD5F}
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Extensions\{9DBB80E2-B681-4765-8A5F-AD3994C9B4F3}
HKEY_CURRENT_USER\Software\Classes\CLSID\{9DBB80E2-B681-4765-8A5F-AD3994C9B4F3}
HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Extensions\{869EE607-5376-486d-8DAC-EDC8E239AD5F}
HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Extensions\{9DBB80E2-B681-4765-8A5F-AD3994C9B4F3}
2. Restart your computer, and then remove the following files:
c:\windows\start.chm
c:\windows\system32\c_10230.dll
*On NT and Windows 2000 systems, this file may exist instead:
c:\winnt\system32\crt32_v2.dll
Search for the files Access.exe and/or Access[1].exe and delete them.
3. Using the Internet Properties dialog box, delete your cookies and empty your Temporary Internet Files (check off "Delete all offline content"). Reset the home page to your desired location if you haven't done so already.
4. Earlier, if you disabled the *.chm extension, the Help system, or the following protocols {ms-its,ms-itss,its,mk,mhtml} in any way, you can re-enable them now.
Your computer should now be free of this particular hijack. Finally this wretched beast is under control. Happy Hunting!