Trend Micro Internet Security 2004 Crashes

[Lighthouse]

I am a new comer to the board..... ;D

I have been having problems with tmproxy.exe crashes and then it blocks all internet access and MS Word 2000 seems to crash frequently. ( oh yeah, and a random problem accepting cookies)

The problem exists on both our Laptop (Cel 800, XP Pro) and the new desktop (AMD Barton 2600+, XP pro)

Both machines have a fresh install of XP and are networked using a simple P2P.

Trend had some info @ http://uk.trendmicro-europe.com/enterprise/support/knowledge_base_detail.php?solutionId=16182

but this is for the P4 Hyper-thread.

Any suggestions. ???

If I kill the AV all is well.

Thanks,
Lighthouse

[bigc73542]

{QUOTE-> I am a new comer to the board..... ;D

I have been having problems with tmproxy.exe crashes and then it blocks all internet access and MS Word 2000 seems to crash frequently. ( oh yeah, and a random problem accepting cookies)

The problem exists on both our Laptop (Cel 800, XP Pro) and the new desktop (AMD Barton 2600+, XP pro)

Both machines have a fresh install of XP and are networked using a simple P2P.

Trend had some info @ http://uk.trendmicro-europe.com/enterprise/support/knowledge_base_detail.php?solutionId=16182

but this is for the P4 Hyper-thread.

Any suggestions. ???

If I kill the AV all is well.

Thanks,
Lighthouse <-QUOTE}
Have you tried reinstalling the av?

[Lighthouse]

{QUOTE-> Have you tried reinstalling the av? <-QUOTE}

yes I have tried that and using the Trend program update from april 23

no luck ???

[bigc73542]

{QUOTE-> yes I have tried that and using the Trend program update from april 23

no luck ??? <-QUOTE}
since you said that with the av shut down all is ok. have you tried turning of the av functions one at a time to try to isolate the problem.?

[Lighthouse]

{QUOTE-> since you said that with the av shut down all is ok. have you tried turning of the av functions one at a time to try to isolate the problem.? <-QUOTE}

yes, vttimer.exe seemed like the culprit until the problem came back.

I just notice another post with the same problem
http://www.wilderssecurity.com/showthread.php?p=160472

I use trend on all of my new workstations (oem version with ASUS boards). I have never had an issue in 3 years.

??? ??? ??? ??? ???

[zura]

may be some setting or register on trendmicro not comply. Keep try to solved in your inside setting first.

[bigc73542]

{QUOTE-> yes, vttimer.exe seemed like the culprit until the problem came back.

I just notice another post with the same problem
http://www.wilderssecurity.com/showthread.php?p=160472

I use trend on all of my new workstations (oem version with ASUS boards). I have never had an issue in 3 years.

??? ??? ??? ??? ??? <-QUOTE}
I will keep searching for a cause. if I find something interesting I will post it back here for you.

bigc

[Lighthouse]

OK....

Now I'm Mad. Now windows wouldn't boot because of corrupt registry. I repaired the reg. enough to get to my files and burn a DVD of all of my data. Out of curiosity I reinstalled office and opened Word. Word is giving me a Visual Basic Error when opening the program and closing.
***************
Microsoft Visual Basic
Compile error!
Can't find project or library
*********************

Something virus related is happening. I have ran anti virus and used the free online scans by trend and norton.

I am now reinstalling XP Pro :'( and isolating the new desktop from the network. I am assuming that whatever the problem is infected in one of the 8 gig of docs i brought over from the laptop. I plan on just installing software and waiting to see what happens.

Any ideas.... ???

[bigc73542]

{QUOTE-> OK....

Now I'm Mad. Now windows wouldn't boot because of corrupt registry. I repaired the reg. enough to get to my files and burn a DVD of all of my data. Out of curiosity I reinstalled office and opened Word. Word is giving me a Visual Basic Error when opening the program and closing.
***************
Microsoft Visual Basic
Compile error!
Can't find project or library
*********************

Something virus related is happening. I have ran anti virus and used the free online scans by trend and norton.

I am now reinstalling XP Pro :'( and isolating the new desktop from the network. I am assuming that whatever the problem is infected in one of the 8 gig of docs i brought over from the laptop. I plan on just installing software and waiting to see what happens.

Any ideas.... ??? <-QUOTE}
you should go to the link and follow the instructions.

http://www.wilderssecurity.com/showthread.php?t=15913