View Full Version : Office 2010 trial won't activate
m00nbl00d
November 1st, 2010, 12:13 AM
I installed Office 2010 trial for a family member to try it out, and it won't activate to get the 60 day trial. I get an error 0x80072EE7. I searched for this error and it is related to entries in the hosts file blocking windows update. Windows update works fine, and no entries in the hosts file blocking anything.
Any ideas ???
GlobalForce
November 1st, 2010, 05:42 AM
So the sixth method failed .. what happened with phone activation?
m00nbl00d
November 1st, 2010, 12:26 PM
-{ Quote: "So the sixth method failed ..
" }-
???
-{ Quote: "
what happened with phone activation?" }-
Grayed out.
wat0114
November 1st, 2010, 01:39 PM
Is a firewall (with program control) in use? If so, try disabling it or allow all temporarily.
m00nbl00d
November 1st, 2010, 02:14 PM
-{ Quote: "Is a firewall (with program control) in use? If so, try disabling it or allow all temporarily." }-
Yes, it is, Windows Firewall with Advanced Security. ;) But, I had given Word (I opened this one) and OSE.exe Internet access, and I was monitoring with tcpview, and according to it, no more processes were trying to get access.
I'm finishing installing it in a virtual machine and see if I can activate it, and also see what Outpost Firewall PRO reports as what processes have Internet access when it tries to activate. I may have missed a process when monitoring tcpview, that could appeared and disappeared really fast.
I'll report back what happens.
(I'm also wondering if it has to due with SSDP Discovery service being disabled. I'll see that as well, if it also fails in the virtual machine.)
m00nbl00d
November 1st, 2010, 05:07 PM
Status of situation:
I also could not get it to activate in a virtual machine either, with an error message 0xC004C032, which according to this http://support.microsoft.com/kb/982754, has something to do with Windows time, I think.
Back to reality, I verified Windows firewall rules, and I forgot to define the rules for DNS. Now, I also get the same error message as I got in the virtual machine.
I'm out of ideas. I don't even understand why the heck one needs to activate a damn trial version ??? I know it's always been like that, but it beats the hell out of me.
Cudni
November 1st, 2010, 05:10 PM
did you disable any other services? in case the combination of it all causes the error
m00nbl00d
November 1st, 2010, 05:17 PM
-{ Quote: "did you disable any other services? in case the combination of it all causes the error" }-
Well, I have disabled SSDP and UPnP services, but I can't see how it can have anything to do with it. Also, in the virtual machine those services were enabled, though I had Outpost to block svchost traffic to port 1900. But, I'll check it out.
Cudni
November 1st, 2010, 05:19 PM
did you see/try this
http://support.microsoft.com/kb/950929/
m00nbl00d
November 1st, 2010, 05:28 PM
-{ Quote: "did you see/try this
http://support.microsoft.com/kb/950929/" }-
Microsoft kills the option to activate trial versions by phone.
Cudni
November 1st, 2010, 05:41 PM
I meant, try and call them
http://www.microsoft.com/licensing/existing-customers/activation-centers.aspx
m00nbl00d
November 1st, 2010, 06:21 PM
-{ Quote: "I meant, try and call them
http://www.microsoft.com/licensing/existing-customers/activation-centers.aspx" }-
OK, sorry. :)
I might have an idea of why it happens. The time has changed here to less one hour. Might be that. I'll download a new trail exe... Yeah, what wonderful task, more 600MB to waste because of Microsoft's crap. Thanks a lot, Microsoft... You sure know how to make people tasks easier!
GlobalForce
November 1st, 2010, 07:30 PM
Am I correct surmising this activation attempt was executed in a virtual environment from the get-go?
m00nbl00d
November 1st, 2010, 08:12 PM
-{ Quote: "Am I correct surmising this activation attempt was executed in a virtual environment from the get-go?" }-
Do you enjoy writing riddles? lol What you mean with "get-go" ??? I'm not sure I'm following you.
Anyway, I'm trying to activate a trial version in a real system; real as in an non-virtualized system. I only tried to activate in a virtual machine to see if it would activate, but it also failed in it.
GlobalForce
November 1st, 2010, 08:25 PM
Get-go = opening post = yes, you satisfied my question. Now, is this (http://www.zhacks.com/2010/05/02/rearm-microsoft-office-2010-to-extend-license-validity-without-activation/) an option?
m00nbl00d
November 1st, 2010, 08:49 PM
OK.
Office trial will run for 30 days. After those 30 days, it will be needed a full key to activate, otherwise functionality will be reduced.
What made me confused, was that, I saw that Office offered a 60-day trial (http://technet.microsoft.com/en-us/evalcenter/ee390818.aspx). I also saw that at Softpedia.
I'm wondering if it's just actually a 30-day trial, and 60-day information is wrong. ???
Just for testing purpose, again in the virtual machine, I inserted an invalid retail key that I searched for. The validation process went ahead, but it failed because it is an invalid key. :( lol
So, no problem with the installer I have. The 60-day trial information provided seems to be inaccurate.
m00nbl00d
November 1st, 2010, 08:51 PM
-{ Quote: "Get-go = opening post = yes, you satisfied my question. Now, is this (http://www.zhacks.com/2010/05/02/rearm-microsoft-office-2010-to-extend-license-validity-without-activation/) an option?" }-
OK... Sorry, I haven't understood you. :) I'm familiar with that known and legit "hack".
I just thought that the trial version had to activate to get 60-day trial, but I guess the information at Microsoft site is wrong.
Thanks. :)
GlobalForce
November 1st, 2010, 09:35 PM
So they'll be able to <sans activation> sample Office for a sufficient amount of time - that OK for'ya?
More info incase you haven't seen this one (http://4sysops.com/archives/office-2010-activation-how-to-rearm-office-2010/) or their KB927921 activation FAQ (http://support.microsoft.com/kb/927921).
m00nbl00d
November 1st, 2010, 11:52 PM
-{ Quote: "So they'll be able to <sans activation> sample Office for a sufficient amount of time - that OK for'ya?
More info incase you haven't seen this one (http://4sysops.com/archives/office-2010-activation-how-to-rearm-office-2010/) or their KB927921 activation FAQ (http://support.microsoft.com/kb/927921)." }-
Thanks
It seems I talked too soon. Without activating trial, it's impossible to run rearm. I did find an alternative way.
I'll have to dig more into this stuff tomorrow when I wake up. It's already near 4 AM!
One thing I know, I won't be calling Microsoft to activate the damn thing. If it's a 60-day trial, then it should be a 60-day trial, and not a 30-day trial without letting me activate it for the 60-day! Microsoft = morbidness (Yeah, they kill people with bore!)
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