Feature not working

[stevenestrada]

Just bought and installed process guard. Setup was painless.
Terminate option not working as expected - procguard.dll loaded on only few programs - one set up by default - procguard.exe. I can simply exit that program and others even though terminate block flag checked. What is troubleshooting procedure or is this a bug? Thank you.

[rodsoto]

Hi There,

Terminate how? Are you manually closing the program by pressing the X? PG stops termination of applications by other applications, not by the user. If a trojan tried to close a program. PG won't let it. PG will still allow you to close them though. As for PG being closed, protection is in the driver, so the PG executable doesn't need to be loaded for you to be protected.

[Jason_DiamondCS]

Close Message Handling is not working 100% of the time for all people, it is a known problem, do a forum search for more information regarding it.

-Jason-

[stevenestrada]

>> it is a known problem <<

Thank you

[stevenestrada]

Found a different problem on different system.
PG not stopping unknown executables on P4 hyperthread computer

[Pilli]

Hi stevenestrada, That is interesting as Jason and some of the beta testers did exhaustive testing using P4 hyperthreading PC's.
Can you expand on your statement please as Jason will, I'm sure, be very interested in your findings?

Thank you - Pilli

[stevenestrada]

>> beta testers did exhaustive testing using P4 hyperthreading PC's.
Can you expand on your statement <<

Start computer - PG starts disabled as often as it starts enabled athough I never disable it. Settings were completely lost and each entry added manually by hand - twice.

[Gavin - DiamondCS]

Please disable PG, run scandisk with fix errors selected, or run chkdsk /f to schedule a repair (reboot if required for a scheduled repair)

Then enable PG and reboot, it should stay enabled

[stevenestrada]

>> disable PG, run scandisk with fix errors selected, <<

No disk errors found.
PG still a problem.

It shuts off or doesn't start up and/or
looses settings for unknown reason
on P4 hyperthread computer.

Each time I enter the settings back one by one.
How does one back them up?

[TheQuest]

Hi, stevenestrada

-{ Quote: "Each time I enter the settings back one by one.
How does one back them up?" }-

You can find them in C:\Windows\System32.

Look for pghash.dat and pguard.dat and backUp to floppy.

This HAS be done is Safe Mode.

If you Have to put them back this also HAS to be done in safe mode.

If you do any updates they will be out of date but it no problem as you know what to allow when it asks you.

Hope this is of help.
TheQuest 8)

[stevenestrada]

>> pghash.dat and pguard.dat <<

Thanks.

[Peter2150]

-{ Quote: "Hi, stevenestrada



You can find them in C:\Windows\System32.

Look for pghash.dat and pguard.dat and backUp to floppy.

This HAS be done is Safe Mode.

If you Have to put them back this also HAS to be done in safe mode.

If you do any updates they will be out of date but it no problem as you know what to allow when it asks you.

Hope this is of help.
TheQuest 8)" }-

I have been able to copy them out of the system32 area by just going to the protection tab in Process Guard and disabling protection. Just have to remember to turn it back on.

[stevenestrada]

>> I have been able to copy them out of the system32 area by just going to the protection tab in Process Guard and disabling protection. <<

Thanks for the tip. It certainly makes backing up much easier than booting in safe mode just for that.