Update questions

[Skywolfe]

Hello, I am using the trial version of NOD32 on windows Vista 64 bit. and I am wondering how often the databases actually update because the last time I did an update check there were three database releases and at that time the latest was from yesterday. I was able to get it updated manually but I am just wondering why it isn't doing it automatically.

[firzen771]

-{ Quote: "Hello, I am using the trial version of NOD32 on windows Vista 64 bit. and I am wondering how often the databases actually update because the last time I did an update check there were three database releases and at that time the latest was from yesterday. I was able to get it updated manually but I am just wondering why it isn't doing it automatically." }-

from my experience it auto updates 2-3 times a day, but it might just have been inbetween update check intervals that they had an update ready, so wen u manually checked, it was there to download, but it wuldve been downloaded automatically at the next interval

[Skywolfe]

hmm ok that is what I was wondering. because two updates had been released prior to the 5011 update and it wasn't even touched. where as I think a couple of days ago I had no problem in in the automatic updates as it got them when they came out. I don't know if it is because it is a trial version that they aren't coming right away or what but the intervals are a little worrysome to say the least. also I was wondering when do the program modules update?

[Triple Helix]

Also the Trial version is not on the priority list to get updated first, the paid version always gets updates first as far as I know! An ESET Mod can confirm!

TH

[Skywolfe]

that is what I wondered is there also any way of knowing when the databases came out?

[Triple Helix]

-{ Quote: "that is what I wondered is there also any way of knowing when the databases came out?" }-

Just look for it on the list! http://www.wilderssecurity.com/forumdisplay.php?f=34 or here http://www.eset.com/threat-center/threatsense-updates

HTH,

TH

[Skywolfe]

thanks Helix.

[Triple Helix]

Your Welcome ;)

TH

[siljaline]

Typically, the virus signature database updates from one to four times daily.
You scheduler should poll for updates every sixty minutes, this is a default setting. Check your scheduler settings, if they are incorrect they should be adjusted to suit this criteria.
Regards,

-{ Quote: "Hello, I am using the trial version of NOD32 on windows Vista 64 bit. and I am wondering how often the databases actually update because the last time I did an update check there were three database releases and at that time the latest was from yesterday. I was able to get it updated manually but I am just wondering why it isn't doing it automatically." }-

[Triple Helix]

-{ Quote: "Typically, the virus signature database updates from one to four times daily.
You scheduler should poll for updates every sixty minutes, this is a default setting. Check your scheduler settings, if they are incorrect they should be adjusted to suit this criteria.
Regards," }-

I already answered this Question we need a ESET MOD to confirm that the Trial version is not on the priority list to get updated first! :isay: :isay:

TH

[Skywolfe]

actually I have the automatic update set to about 30 minutes.

[Triple Helix]

-{ Quote: "actually I have the automatic update set to about 30 minutes." }-

Have things change since your first post? If not wait for an ESET MOD to answer your query!

All the Best with your Trial and hope you upgrade to the full version!

TH ;D

[Skywolfe]

I changed that earlier when it let those updates slip by and I plan to when I can get it bought lol

[Triple Helix]

-{ Quote: "I changed that earlier when it let those updates slip by and I plan to when I can get it bought lol" }-

So things are updating fine now and regularly? I've used NOD32 for more than 7 years and always will! But never the Trial version so I'm curious!

TH

[Skywolfe]

that I am not sure on I will find out when the next update is released.

[Triple Helix]

-{ Quote: "that I am not sure on I will find out when the next update is released." }-

Yes that's true it's been awhile since 5011 :-[ ;D

I like this http://www.eset.com/threat-center/threatsense-net

TH

[Skywolfe]

yeah I was surprised earlier to find that 5009,5010 and 5011 were released. and my last signature database that files were scanned on was 5008. didn't know until I checked the database even that those 3 had been released:s

I do know that on the trial version the components aren't updated just the signatures.

[Triple Helix]

-{ Quote: "

I do know that on the trial version the components aren't updated just the signatures." }-

True as there was a new Version out today I'm not sure if the Trial is updated yet to download? Again another Question for the ESET MODS!

I'm off to bed nice talking to you and hope they answer your Questions soon! :thumb:

Cheers,

TH

[Skywolfe]

I don't know on that one lol I am just wondering if it will update the way it is supposed to or not tomorrow. and have a good one Helix I am gonna get some sleep too.

[Triple Helix]

-{ Quote: "I don't know on that one lol I am just wondering if it will update the way it is supposed to or not tomorrow. and have a good one Helix I am gonna get some sleep too." }-

How is your update today since we had 2 at the time of my post?

2010-04-09 16:02 Update 5013 (20100409)

2010-04-09 08:31 Update 5012 (20100409)

TH

[Skywolfe]

ir isn't I updated manually the first time around and that worked fine because I just had a restart. now that 513 has been issued, I click on update and it says update not needed signatures are current. which is the same message I was getting yesterday with the three updates even though they were already released. now here is the funny thing. if I restart the computer, the update will go through fine.

Okay I finally got it to update manually. so it is now on 5013

[Triple Helix]

I Pinged an ESET MOD to make a comment here so we will wait till we see what he has to say!

TH

[Skywolfe]

ok thanks. any help is appreciated.

[Triple Helix]

-{ Quote: "ok thanks. any help is appreciated." }-

I have asked 2 ESET Mods to comment but I don't know why they haven't? I'm sorry I could not help you further all I can say I hope they do and good luck :-\

TH

[Skywolfe]

I dunno maybe they don't see it as a big deal?
still have to do things manually when it comes over.

[ronjor]

List the security programs you use or have used in the past.

Something is interfering with the updates.

[Skywolfe]

things I have used before include malwarebytes(long ago uninstalled)
Spybot Search and destroy(long ago uninstalled)
Kaspersky Internet security
(had a very brief)Trial of Smart Security
but have mostly had Kaspersky installed.
CCleaner (has been long ago uninstalled as well)
ad aware (long ago uninstalled)
and by long ago I am meaning months

Update: finally things are updating the way they are supposed to.

[Triple Helix]

-{ Quote: "things I have used before include malwarebytes(long ago uninstalled)
Spybot Search and destroy(long ago uninstalled)
Kaspersky Internet security
(had a very brief)Trial of Smart Security
but have mostly had Kaspersky installed.
CCleaner (has been long ago uninstalled as well)
ad aware (long ago uninstalled)
and by long ago I am meaning months

Update: finally things are updating the way they are supposed to." }-

Good to here! :thumb: Did you do anything to change it's behavior?

TH

[Skywolfe]

not that I know of in particular. I had it set from the 60 minutes to 30 for a while and no updates were coming in unless it was done manually. then set it to 15 and was still having that problem for a while. the only thing I can figure is it must be something with either the servers or the updates themselves because when there are several at a time.. it seems to have a hard time keeping up. the only other thing I changed in the scan settings was to do an update if it had been an hour after it had been taken care of. but anyway seems to be working ... for now anyway.

[agoretsky]

Hello,

By default, ESET's software checks hourly for updates. While updates can be requested for higher frequencies, the engine itself will only check once an hour.

Beginning with v3.0, ESET made architectural and infrastructure changes to how updates are downloaded, and at what priority, and trial versions of the software will typically download updates with the same frequency and at the same priority as licensed versions. The exceptions to this are at times of heavy downloading of signatures, such as when a base signature update occurs, and the software downloads the threat signature database in toto or during a major version update, such as when v3 or v4 were released. The architectural changes to the software make base signature updates much rarer; I think two have occurred in the past two years.

A year or so ago, ESET released 2.9 threat signature updates/day, on average. That figure is out of date, though, and I suspect it has trended upwards in the past year. Module updates are sometimes released in conjunction with signature updates, to fix bugs, improve the performance or sometimes add small enhancements to the various software components.

Regards,

Aryeh Goretsky

[Triple Helix]

Thanks Aryeh for making a comment on this issue much appreciated! Lets hope that Skywolfe will upgrade to the full version after the trial version ends!

TH ;)

[Skywolfe]

I have just bought the full version along with eset smart security the smart security for another computer that I am in the process of building. one thing I am wondering is only the username and password needs to be updated for that right? since I don't have a serial key just the username and password.

[Danutak]

I got Nod 32 4.2 and it did not update today. 5039 is the last udate. Any ideas? Paid version of course;D

[Triple Helix]

-{ Quote: "I have just bought the full version along with eset smart security the smart security for another computer that I am in the process of building. one thing I am wondering is only the username and password needs to be updated for that right? since I don't have a serial key just the username and password." }-

Did you buy a 2 computer license? If so then it's the same username and password for both! If separate then you should have 2 usernames and passwords! Maybe you could be more clear? Did you buy 1 ESET Antivirus and 1 Eset Smart Security?

TH

[Skywolfe]

yes sorry about that. it is one of each.

[Triple Helix]

-{ Quote: "I got Nod 32 4.2 and it did not update today. 5039 is the last udate. Any ideas? Paid version of course;D" }-

It's up-todate 5039 is the latest at the time of my post! There was 2 updates today 5038 and 5039! http://www.eset.com/threat-center/threatsense-updates

HTH,

TH

[Triple Helix]

-{ Quote: "yes sorry about that. it is one of each." }-

At the same time? Did you get 2 Usernames and Passwords or just 1? The reason I ask is EAV is cheaper than ESS and I hope you didn't pay to much! Check the emails carefully from ESET!

TH

[Skywolfe]

actually I got them from one of the computer stores here. asked them to order it for me at different times but I was able to get both of them yesterday and yes there are two usernames and passwords.

[Triple Helix]

-{ Quote: "actually I got them from one of the computer stores here. asked them to order it for me at different times but I was able to get both of them yesterday and yes there are two usernames and passwords." }-

Great and welcome to the ESET user family ;D

TH

[Skywolfe]

thank you. this is something that has been a good program for a long time. hope it keeps up the tradition ;)

[Danutak]

Thank you Tripple. In meantime I checked and there was two updates. Thanks

[Triple Helix]

-{ Quote: "Thank you Tripple. In meantime I checked and there was two updates. Thanks" }-

You are very welcome!

Cheers,

TH

[Skywolfe]

-{ Quote: "Hello,

By default, ESET's software checks hourly for updates. While updates can be requested for higher frequencies, the engine itself will only check once an hour.

Beginning with v3.0, ESET made architectural and infrastructure changes to how updates are downloaded, and at what priority, and trial versions of the software will typically download updates with the same frequency and at the same priority as licensed versions. The exceptions to this are at times of heavy downloading of signatures, such as when a base signature update occurs, and the software downloads the threat signature database in toto or during a major version update, such as when v3 or v4 were released. The architectural changes to the software make base signature updates much rarer; I think two have occurred in the past two years.

A year or so ago, ESET released 2.9 threat signature updates/day, on average. That figure is out of date, though, and I suspect it has trended upwards in the past year. Module updates are sometimes released in conjunction with signature updates, to fix bugs, improve the performance or sometimes add small enhancements to the various software components.

Regards,

Aryeh Goretsky" }-

one question I do have is does eset operate like AVG does when it comes to program updates and update them automaticaly or do you have to download the latest file and apply it? case in point. if you have NOD32 4.2.375 release. will it update to the latest version? or do you have to manually download the 420 file?

[Marcos]

-{ Quote: "one question I do have is does eset operate like AVG does when it comes to program updates and update them automaticaly or do you have to download the latest file and apply it? case in point. if you have NOD32 4.2.375 release. will it update to the latest version? or do you have to manually download the 420 file?" }-

This has been discussed here (http://www.wilderssecurity.com/showthread.php?t=244619) for instance.

Upgrade to v. 4.2 for existing v. 4.0 users will be rolled out when we are sure there are no issues to fix in 4.2. Currently there are certain issues with the new build reported on Windows 7 or Vista that allegedly emerged in the release version and which are being currently investigated.

[Skywolfe]

alright thanks.