NOD32 only scans 5 files

[hybridit]

Does anyone have any similar issues with NOD32 v4 scanner not working correctly and only scanning 5 files when scanning (Quick and Complete)?

I know its an infection as I cannot go to any of the following sites to do scans either:

MS OneCare Online
Trend Micro Housecall


Just wondering if Eset knows about this infections as I used Malwarebytes Anti-Malware and found and removed 265 infections and still not the infection affecting why NOD32 cannot scan.

... short on formatting the system which I am contemplating over the next 24 hours.

[Cudni]

256 infections as in various viruses and trojans? if yes you might be better off reformating

[hybridit]

Yup, various infections, trojans, webcrap and you name it from Malwarebytes and I just need the system "somewhat safer" than what it currently is.

I definitely would like the system formatted, however its our clients and the process is not as simple as just formatting as I would like.

So in the interim, I just wanted to detect and remove the infections while preparations are made for the user.

[Cudni]

who knows what damage is being done as malware is being removed. you can try to reinstall nod32 as it is obviously not working as designed

[siljaline]

Some malware specifically targets AV apps, etc. (http://en.wikipedia.org/wiki/Malware) Best bet is to format ASAP !

[agoretsky]

Hello,

Can you access the ESET Online Scanner at http://www.esetonlinescanner.com/?

Regards,

Aryeh Goretsky

[hybridit]

Thanks for the replies. However the following online scanners were attempted and failed:
* MS OneCare
* Trend Micro Housecall
* Eset Online (from Australian site)

It would either not load (Eset) or the page would go into a perpetual repeat of the same page when clicking on the scan link.

I just formatted the system due to the associated risk and it must have some hijacker to block online scanners - otherwise I would have loved to help.

I guess kudos to Eset for the AV to detect most that brought it to my attention - and thumbs down for Symantec EPP for not detecting anything prior to Eset install!

[ronjor]

One off topic post removed. An ESET moderator is assisting in this thread.