Homepage is changed everytime I log on.

[kelcal]

Please help. I just registered with you and I am pretty new at this and try to be computer literate, but I'm not to up on the technical lingo, so please go easy on me;) I am having a problem and I think Spywareblaster was supposed to help with this but it has not. Each and everytime I log on to the computer, my homepage is changed. It is such a hassle to have to go to Internet Options each time to change it back to what I want. It is always changed to this address: www.searchv.com/w/
Could you please try to help me with getting this problem fixed. Isn't spyware blaster supposed to stop this from occuring?

Thank you very much in advance!!

[HardCore]

run regedit
go to:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
end erase these string:
sys regedit /s C:\WINDOWS\sys.reg

All done

[Pieter_Arntz]

Hi kelcal,

The option HardCore mentioned is the most likely one. If that doesn't help or you don't know how to do that, please follow these instructions:
Please go to http://www.tomcoyote.org/hjt/, and download 'Hijack This!'.
Unzip, doubleclick HijackThis.exe, and hit "Scan".

When the scan is finished, the "Scan" button will change into a "Save Log" button.
Press that, save the log as a .txt file, and copy and paste its contents into your next post.

Most of what it lists will be harmless, so do not fix anything yet.

Regards,

Pieter

[kelcal]

Hi! Thank you for replying. I tried the first suggestion and couldn't find the item he wanted me to erase. Here is the info you requested.

Logfile of HijackThis v1.97.3
Scan saved at 11:38:53 PM, on 10/22/2003
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\nod32cc.exe
C:\WINDOWS\System32\nod32m2.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\Explorer.EXE
C:\windows\system\hpsysdrv.exe
C:\HP\KBD\KBD.EXE
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\ESPN\BottomLine\bline.exe
C:\Program Files\desktop weather\desktopweather_476401.exe
C:\WINDOWS\System32\rundll32.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\regedit.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\Kelly\Local Settings\Temp\Temporary Directory 1 for hijackthis[1].zip\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer,SearchURL = http://mymediacomonline.com
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,SearchURL = http://mymediacomonline.com
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http:/www.searchv.com/w/search.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.searchv.com/w/search.html
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://mymediacomonline.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://mymediacomonline.com
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.searchv.com/w/search.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://www.searchv.com/w/search.html
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.searchv.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://ie-search.com/srchasst.html (obfuscated)
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.searchv.com/w/search.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.searchv.com/w/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://www.searchv.com/w/search.html
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://www.searchv.com/w/search.html
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.searchv.com/w/search.html
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://www.searchv.com/w/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page_bak = http://mymediacomonline.com/
R3 - Default URLSearchHook is missing
O1 - Hosts: 66.197.100.83 auto.search.msn.com
O1 - Hosts: 66.197.100.83 sitefinder.verisign.com
O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: Popup Manager - {08E74C67-99A6-45C7-94DA-A397A8FD8082} - C:\Program Files\Popup Manager\PopupMgr_1.0.1.5.dll
O2 - BHO: Freedom Popup Killer - {3C060EA2-E6A9-4E49-A530-D4657B8C449A} - C:\Program Files\Zero Knowledge\Freedom\pkR.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: Freedom BHO - {56071E0D-C61B-11D3-B41C-00E02927A304} - C:\Program Files\Zero Knowledge\Freedom\FreeBHOR.dll
O2 - BHO: WinShow module - {6CC1C918-AE8B-4373-A5B4-28BA1851E39A} - C:\Documents and Settings\Kelly\Application Data\winshow\winshow.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: hp toolkit - {B2847E28-5D7D-4DEB-8B67-05D28BCF79F5} - C:\HP\EXPLOREBAR\HPTOOLKT.DLL
O3 - Toolbar: Promotion ToolBar - {1DD3AA35-D7C0-4030-A318-F4252E292E43}} - (no file)
O3 - Toolbar: (no name) - {1DD3AA35-D7C0-4030-A318-F4252E292E43} - (no file)
O4 - HKLM\..\Run: [hpsysdrv] c:\windows\system\hpsysdrv.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [KBD] C:\HP\KBD\KBD.EXE
O4 - HKLM\..\Run: [PS2] C:\WINDOWS\system32\ps2.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [Windows Shell Library Loader] load shell.dll /c /set -- by windows setup --
O4 - HKCU\..\Run: [NVIEW] rundll32.exe nview.dll,nViewLoadHook
O4 - HKCU\..\Run: [ESPN BottomLine] C:\Program Files\ESPN\BottomLine\bline.exe
O4 - Startup: desktop weather.lnk = C:\Program Files\desktop weather\desktopweather_476401.exe
O4 - Global Startup: MSupdater.exe
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: MktBrowser (HKLM)
O9 - Extra 'Tools' menuitem: MarketBrowser (HKLM)
O9 - Extra button: Real.com (HKLM)
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {166B1BCA-3F9C-11CF-8075-444553540000} (Shockwave ActiveX Control) - http://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
O16 - DPF: {19E28AFC-EAE3-4CE5-AC83-2407B42F57C9} (MSSecurityAdvisor Class) - http://download.microsoft.com/download/0/5/c/05c905f4-dd30-427d-a3de-373c3e5552fc/msSecAdv.cab?1066278473406
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/d052c1d7d32ead/housecall.antivirus.com/housecall/xscan53.cab
O16 - DPF: {75D1F3B2-2A21-11D7-97B9-0010DC2A6243} (SecureLogin.SecureControl) - http://secure2.comned.com/signuptemplates/ActiveSecurity.cab
O16 - DPF: {90C9629E-CD32-11D3-BBFB-00105A1F0D68} (InstallShield International Setup Player) - http://www.installengine.com/engine/isetup.cab
O16 - DPF: {C6B086D2-146B-47A4-A218-B82DCAF2D872} (cpbrxpie Control) - http://a19.g.akamai.net/7/19/7125/4007/ftp.coupons.com/r3120/cpbrxpie.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
O16 - DPF: {E7D2588A-7FB5-47DC-8830-832605661009} (Live Collaboration) - https://livenj01.custhelp.com/beachbody/beachbody/rnt/rnl/java/RntX.cab
O19 - User stylesheet: c:\windows\system.css (file missing)

[Pieter_Arntz]

Hi kelcal,

Check the items listed below in HijackThis, close all windows except HijackThis and click Fix checked:

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http:/www.searchv.com/w/search.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.searchv.com/w/search.html

R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.searchv.com/w/search.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://www.searchv.com/w/search.html
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.searchv.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://ie-search.com/srchasst.html (obfuscated)
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.searchv.com/w/search.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.searchv.com/w/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://www.searchv.com/w/search.html
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://www.searchv.com/w/search.html
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.searchv.com/w/search.html
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://www.searchv.com/w/

R3 - Default URLSearchHook is missing
O1 - Hosts: 66.197.100.83 auto.search.msn.com
O1 - Hosts: 66.197.100.83 sitefinder.verisign.com

O2 - BHO: WinShow module - {6CC1C918-AE8B-4373-A5B4-28BA1851E39A} - C:\Documents and Settings\Kelly\Application Data\winshow\winshow.dll

O3 - Toolbar: Promotion ToolBar - {1DD3AA35-D7C0-4030-A318-F4252E292E43}} - (no file)
O3 - Toolbar: (no name) - {1DD3AA35-D7C0-4030-A318-F4252E292E43} - (no file)

O4 - HKLM\..\Run: [Windows Shell Library Loader] load shell.dll /c /set -- by windows setup --

O4 - Global Startup: MSupdater.exe
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present <= optional

O9 - Extra button: MktBrowser (HKLM)
O9 - Extra 'Tools' menuitem: MarketBrowser (HKLM)

O16 - DPF: {75D1F3B2-2A21-11D7-97B9-0010DC2A6243} (SecureLogin.SecureControl) - http://secure2.comned.com/signuptemplates/ActiveSecurity.cab
O16 - DPF: {90C9629E-CD32-11D3-BBFB-00105A1F0D68} (InstallShield International Setup Player) - http://www.installengine.com/engine/isetup.cab
O16 - DPF: {C6B086D2-146B-47A4-A218-B82DCAF2D872} (cpbrxpie Control) - http://a19.g.akamai.net/7/19/7125/4007/ftp.coupons.com/r3120/cpbrxpie.cab

O19 - User stylesheet: c:\windows\system.css (file missing)

Then reboot and delete:
MSupdater.exe

The one I listed as optional is probably a setting you altered yourself in Spybot S&D under Immunize. I advised to remove it because it offers no real protection against hijackers and is a nuisance if you want to change the settings yourself.

That should do it.

Regards,

Pieter

[kelcal]

Thank you so much Pieter! I am so grateful! That seems to have solved my problem! You are very smart:) Thanks for the help!



Kelly

[Pieter_Arntz]

My pleasure. :)

Pieter