Prevx support query

[Jeroen1000]

Hi PrevX support,

Some time ago (Sun, Nov 15, 2009 at 5:01 PM) I sent a mail to report@prevxresearch.com enquiring aobut a suspicious file PrevX had flagged.

I've been lurking at PrevX for some time (for home and coporate use) so I've got myself 2 questions.
Did you get my e-mail or has something gone wrong?
And of course, was the file I sent you dangerous?

Cheers,

Jeroen

[PrevxHelp]

Hello,
I don't see any email from then, it might be worth resending it - we will generally respond manually a few hours after automatically processing an email of a new sample but it's possible that yours got lost in one of the queues.

If you'd like, send me a PM with your email address after sending the email again and I'll ensure that it is read properly :)

Sorry for the mixup!

[Jeroen1000]

Thanks. Don't worry about it, these things happen. I'll forward the message right away.