About the price of prevx

[disinter1]

I really want to add it to my Antivir Personal premium, but why is it so expensive? Yeah, I know prevx is worth it blah blah, but come on give us a better price and you got yourself a yearly cusomter!;D

[Mongol]

I don't want to sound picky but I find their price to be right in line with everything else out there. Considering Prevx is one of the stallions that ain't bad at all...8)

[Triple Helix]

-{ Quote: "I don't want to sound picky but I find their price to be right in line with everything else out there. Considering Prevx is one of the stallions that ain't bad at all...8)" }-

I agree the price isn't a problem compared to other solutions!

TH

[clocks]

I agree with the OP. I think it would sell better with a lower price. You can get Norton, Panda, Kaspersky, etc dirt cheap or even free with rebates.

[PrevxHelp]

-{ Quote: "I agree with the OP. I think it would sell better with a lower price. You can get Norton, Panda, Kaspersky, etc dirt cheap or even free with rebates." }-

The difference between us and the other AV companies is that we fully guarantee our malware removal. That means, if for whatever reason we cannot clean your PC automatically, we will either have one of our engineers help you out remotely or we will issue you a refund, unlike the other vendors who charge anywhere from $50 to $90 per incident (sometimes per hour) to clean PCs that were protected by their solution before the infection.

This does put a bit of an increase on the price but I don't think our prices are too out of line once you get into a year or multiyear license. Granted, the one month license is high but a majority of the overhead from a user comes from their first month (the cleanup in particular) which is why we're forced to scale the prices in this manner.

Let me know your thoughts! :)

[clocks]

This guarantee ends up being a pricey IMHO. I can get a 3 user license of Norton AV or Norton Internet Security(arguably a more fully featured product), for a fraction of the cost of Prevx. Same with Panda, and I am pretty sure Kaspesky. Just check Newegg, Amazon, Buy.com, Costco, Fry's/Outpost, etc., (not to mention Ebay). Also, most of the listed programs can be had for free with the purchase of tax software at Bestbuy, Officemax, Officedepot, etc...

I like Prevx and think it is great, but it is not currently priced at a point that I would buy a license to cover all the PCs in my house. I think if you guys want to get into more homes you need to price more aggressively, but I am certainly no marketing expert. :)

[trjam]

-{ Quote: "The difference between us and the other AV companies is that we fully guarantee our malware removal. That means, if for whatever reason we cannot clean your PC automatically, we will either have one of our engineers help you out remotely or we will issue you a refund, unlike the other vendors who charge anywhere from $50 to $90 per incident (sometimes per hour) to clean PCs that were protected by their solution before the infection.

This does put a bit of an increase on the price but I don't think our prices are too out of line once you get into a year or multiyear license. Granted, the one month license is high but a majority of the overhead from a user comes from their first month (the cleanup in particular) which is why we're forced to scale the prices in this manner.

Let me know your thoughts! :)" }-
No offense Joe, but this is like a used car slick ad. Yes you may clean it but do you also promise to ensure that any damage inflicted by the malware is fixed. No, I dont think so. So you can clean it like most AVs but like most AVs there still can be some lingering effects. Prevx is money hungry and is priced to high.

[DavidCo]

Come on folks, opinions about cost are always relative.
ie: I have 3 (three) licences of Eset AV not being used, these are valid 'til Sept '10.
Now that's expensive, but it is my choice.

[disinter1]

Ok, but I consider myself a common Joe when it comes to knowing about prevx..I know it's good and it works along side other antiviruses. Prices is where it's at with me and many other like myself, once prevx is along the same price as buying a year for Antivir for example, then I will gladly buy it.

[andyman35]

-{ Quote: "The difference between us and the other AV companies is that we fully guarantee our malware removal. That means, if for whatever reason we cannot clean your PC automatically, we will either have one of our engineers help you out remotely or we will issue you a refund, unlike the other vendors who charge anywhere from $50 to $90 per incident (sometimes per hour) to clean PCs that were protected by their solution before the infection.

This does put a bit of an increase on the price but I don't think our prices are too out of line once you get into a year or multiyear license. Granted, the one month license is high but a majority of the overhead from a user comes from their first month (the cleanup in particular) which is why we're forced to scale the prices in this manner.

Let me know your thoughts! :)" }-
Perhaps you could offer a lower priced product without this guaranteed removal assistance for those users that employ disk imaging so would never require it?

[PrevxHelp]

-{ Quote: "Yes you may clean it but do you also promise to ensure that any damage inflicted by the malware is fixed. No, I dont think so. So you can clean it like most AVs but like most AVs there still can be some lingering effects." }-

Sure, in some cases threats aren't fully reversible (i.e. ransomware which encrypts files) but if you've seen, we've made numerous tools to aid in cleaning these infections over the last few years and adamantly work to correct them as best as possible.

Go around to almost any AV vendor and see what they say about pre-existing infections... almost every one that I've asked insists that their product needs to be installed on an already clean PC.

[trjam]

-{ Quote: "Sure, in some cases threats aren't fully reversible (i.e. ransomware which encrypts files) but if you've seen, we've made numerous tools to aid in cleaning these infections over the last few years and adamantly work to correct them as best as possible.

Go around to almost any AV vendor and see what they say about pre-existing infections... almost every one that I've asked insists that their product needs to be installed on an already clean PC." }-

well, I would have to agree that you have the best cleaning I have seen.

[PrevxHelp]

-{ Quote: "This guarantee ends up being a pricey IMHO. I can get a 3 user license of Norton AV or Norton Internet Security(arguably a more fully featured product), for a fraction of the cost of Prevx." }-

On http://www.symantec.com/norton/internet-security -

"Norton Antivirus 2010 1 Year Protection for up to 1 Home PC" - $39.99

Prevx 3.0 1 Year Protection and Cleanup - $29.95

Sure, it is a fraction of the price, although that fraction is higher than 1 ;D

Buying through a reseller like Best Buy or a bundled deal changes the game entirely - usually the discounts are from resellers who get a discounted price for buying in bulk that resell and eat the profit they would have made just to get the people in to buy other products as well.

[PrevxHelp]

-{ Quote: "Perhaps you could offer a lower priced product without this guaranteed removal assistance for those users that employ disk imaging so would never require it?" }-

In theory we could but the population of users that use disk imaging is so small it would just complicate manners. As soon as we would offer it, I'm sure the first person to buy it would just click it because it was cheaper and then write in complaining :)

[trjam]

A 3 user license for Norton AV is about 60 bucks.

[Page42]

-{ Quote: "No offense Joe, but this is like a used car slick ad." }-
Poor choice of analogies, comparing Prevx's guarantee to "a used car slick ad". Used cars may not come with a written warranty, may be sold 'as is', and if either of those two cases are true, are then covered by an implied warranty, which basically reference reasonable quality standards.

[darthsideous666]

:argh: Ah, just throw out a "Bits du Jour" special offer once or twice yearly and see what happens!:isay:

[clocks]

-{ Quote: "On http://www.symantec.com/norton/internet-security -

"Norton Antivirus 2010 1 Year Protection for up to 1 Home PC" - $39.99

Prevx 3.0 1 Year Protection and Cleanup - $29.95

Sure, it is a fraction of the price, although that fraction is higher than 1 ;D

Buying through a reseller like Best Buy or a bundled deal changes the game entirely - usually the discounts are from resellers who get a discounted price for buying in bulk that resell and eat the profit they would have made just to get the people in to buy other products as well." }-

You looked at their website rather than the true purchase price that can be found on the sites I listed, or your local Bestbuy, Walmart, Sams Club, etc.. If I wanted to spend 5min, I could probably find prices ranging from free after rebate to $20. I have seen 3pc/2 yr licenses for Norton on Ebay sell for about $10.

Unfortunately Prevx is only sold through it's own website, with maybe the occasional coupon code of 10%. Heck I even bought MBAM and SAS licenses for $20 - lifetime licenses.

I actually see things getting tougher in general for all paid security software. MSE, AVG, Avira are solid. Avast 5 is looking fantastic. Panda Cloud and Immunet are new, but show potential of things to come. All have effective free versions. It is getting harder to justify spending $35-$60 a year on similar software, when free software offers enough protection for most people.

[clocks]

-{ Quote: "A 3 user license for Norton AV is about 60 bucks." }-


http://www.buy.com/prod/norton-antivirus-2010-3-pcs-1-year-protection/q/loc/105/211970494.html

$35 after shipping, but I have seen better deals. Just have to watch sales.

[Blackcat]

But if you take into account the support that Prevx provides, IMHO it is well worth the current price.

I have used the support of MANY security software over about a 15-year period and in all that time, Prevx has been the best for me. Both in their response time and in the successful solving of problems.

The Forum support here and the official support has been superb; well worth paying a premium for.

[Page42]

-{ Quote: "But if you take into account the support that Prevx provides, IMHO it is well worth the current price.

I have used the support of MANY security software over about a 15-year period and in all that time, Prevx has been the best for me. Both in their response time and in the successful solving of problems.

The Forum support here and the official support has been superb; well worth paying a premium for." }-
I agree. The excellence of support must be added into the equation. However, while I have experienced unsurpassed forum support (kudos to Joe), the official support has been very ordinary... and that may be a kind way of putting it.

[trjam]

say what you want Page but Prevx is still FP ridden and really not worth a crap in the real world. Now bash me if you wish, but this is about to become known.

[trjam]

say it aint so joe, or should I say, Virus Joe.

[clocks]

As I mentioned, I happen to like Prevx, just not the way it is priced. ;)

[Page42]

-{ Quote: "say what you want Page but Prevx is still FP ridden and really not worth a crap in the real world. Now bash me if you wish, but this is about to become known." }-
I have no intent to bash you, trjam. Each of us is accountable for what we post, and you now own those "not worth a crap in the real world" words. ???

[PrevxHelp]

-{ Quote: "say what you want Page but Prevx is still FP ridden and really not worth a crap in the real world. Now bash me if you wish, but this is about to become known." }-

::) As always, if you have any reports of FPs which we haven't fixed, please let me know and I'll get them corrected swiftly ;)

[PrevxHelp]

-{ Quote: "I have no intent to bash you, trjam. Each of us is accountable for what we post, and you now own those "not worth a crap in the real world" words. ???" }-

Indeed I also have no intention to bash you either, trjam.

I know you are very much a "fair weather fan" when it comes to the AV software of the minute and I applaud the dexterity in which you change your avatar and you can freely have your opinions but I think we all request some level of substantiation on them, especially when making harsh comments.

[Triple Helix]

-{ Quote: "say what you want Page but Prevx is still FP ridden and really not worth a crap in the real world. Now bash me if you wish, but this is about to become known." }-

I would like to slap you with all the money you spend on security products! :P ;D

TH

[andyman35]

-{ Quote: "In theory we could but the population of users that use disk imaging is so small it would just complicate manners. As soon as we would offer it, I'm sure the first person to buy it would just click it because it was cheaper and then write in complaining :)" }-
That's a valid point but overall it puts me in a quandary.I really like PrevX and would like to support the developers,however I can't justify spending £18.00 for something that I have no real use of,however if there were a light version for less than the £10 mark I'd probably feel a lot more inclined to pay since I'd like to support the developers.I wonder how many others are of a similar mind to me and the potential revenue for PrevX ???

[clocks]

-{ Quote: "That's a valid point but overall it puts me in a quandary.I really like PrevX and would like to support the developers,however I can't justify spending £18.00 for something that I have no real use of,however if there were a light version for less than the £10 mark I'd probably feel a lot more inclined to pay since I'd like to support the developers.I wonder how many others are of a similar mind to me and the potential revenue for PrevX ???" }-


I purchased lifetime licenses for both MBAM and SAS because they were cheap, lifetime, and I wanted to support the developers. I actually only use the free versions, but have no regrets purchasing the programs. I figure I have used them over the years, installed them on friends and families PCs, so I would kick them a few bucks.

If Prevx had a more functional free version, or different pricing I would recommend it more, and install it on more peoples PCs. But I respect Prevx decisions and I am sure they have spent more time thinking about their pricing and offerings that I have.

[Saraceno]

From a marketing perspective, could always try a basic version (without safeonline) for $19.95.

Worst case scenario, heap of people purchase the product and don't re-sign the following year when prices go back to normal.

Best case scenario, more money for prevx.

[falkor]

It amazes me that people think the 3 pc licenses out there are a good deal . They are ONLY if you can use them which most people do not . The companies know they can steal your money easier this way . Ah but I digress . The problem with Prevx is how long will current management be in place ? 2 years ago , their management was top notch . I have seen their customer service be great over the years . However ; when a new management team steps in , yet again , which direction will Prevx go ? I hope they stay on this track but ,.............. to be continued8)

[PrevxHelp]

-{ Quote: "It amazes me that people think the 3 pc licenses out there are a good deal . They are ONLY if you can use them which most people do not . The companies know they can steal your money easier this way . Ah but I digress . The problem with Prevx is how long will current management be in place ? 2 years ago , their management was top notch . I have seen their customer service be great over the years . However ; when a new management team steps in , yet again , which direction will Prevx go ? I hope they stay on this track but ,.............. to be continued8)" }-

We have no intention of changing management and we're in the process of hiring and training a number of additional support technicians (although I will stay here on Wilders - they can't grab it away from me that easily ;D)

[Triple Helix]

-{ Quote: "We have no intention of changing management and we're in the process of hiring and training a number of additional support technicians (although I will stay here on Wilders - they can't grab it away from me that easily ;D)" }-

That's good to here! You are one of the reasons I tried Prevx 3 in the first place! Do you remember the version of PrevX in 2004 - 2005 the Brownish Green GUI I was running that version also but never tried Prevx 1 or 2!

TH

[PrevxHelp]

-{ Quote: "That's good to here! You are one of the reasons I tried Prevx 3 in the first place! Do you remember the version of PrevX in 2004 - 2005 the Brownish Green GUI I was running that version also but never tried Prevx 1 or 2!" }-

*gasp* Years of therapy have been undone in trying to suppress those memories ;D Yes, I do... and was always fearful I would prick the finger on my mouse when going near the spikes ;D

[Fajo]

-{ Quote: "say what you want Page but Prevx is still FP ridden and really not worth a crap in the real world. Now bash me if you wish, but this is about to become known." }-

In all honesty I would like to know where you come by this statement. I have Prevx on a few of my personal computers and it works just as well as any other AV I have used. I'm not here to bash you but don't knock on one product as you surf from product to product on a daily basis. :dry:

Prevx in my personal experience has been decent, It gets some of what others miss and the other way around. Right now I have it running side by side any Eset installation to complement the security, I have also had it installed with Avast, Norton, Kaspersky AV and Avira among others. It's the one piece of software I don't have to worry about conflicts eats low resources and helps to catch anything that's missed. No I'm not a fan boy, Don't believe me ask Joe about the rounds I have went with him about Prevx. ;)

As for the price its well worth the extra cash just for the "Support" I can get if needed. The support team and Joe have been quick to answer any of my questions. They have also worked with me if I needed something whether it be on a Corporate platform or a Personal. 8) As a tech's point of view its Nice to get quick responsive and helpful answers instead of the "Reinstall or Its another programs Fault" Answers. It saves my time which en-turn saves my company's time and money.


Edited.
Typo's and error's corrected ;)

[spm]

Threads like this that pop up all over the place on Wilders really ought to be closed by the board admins, IMO.

Whingeing about a vendor's prices is disrespectful - it attempts only to devalue the vendor's wares. It is the vendor that decides on prices, and if the vendor gets it 'wrong' the market will force a change in time.

If you can't afford the vendor's prices, or you're just out to get something for nothing, simply get a life and move on.

It really is not rocket science: evaluate the product, decide if it's suitable for you (at the price it sells) and purchase or go elsewhere.

[BladeRunner]

-{ Quote: "Threads like this that pop up all over the place on Wilders really ought to be closed by the board admins, IMO.

Whingeing about a vendor's prices is disrespectful - it attempts only to devalue the vendor's wares. It is the vendor that decides on prices, and if the vendor gets it 'wrong' the market will force a change in time.

If you can't afford the vendor's prices, or you're just out to get something for nothing, simply get a life and move on.

It really is not rocket science: evaluate the product, decide if it's suitable for you (at the price it sells) and purchase or go elsewhere." }-

Well said!

[Threedog]

-{ Quote: "Threads like this that pop up all over the place on Wilders really ought to be closed by the board admins, IMO.

Whingeing about a vendor's prices is disrespectful - it attempts only to devalue the vendor's wares. It is the vendor that decides on prices, and if the vendor gets it 'wrong' the market will force a change in time.

If you can't afford the vendor's prices, or you're just out to get something for nothing, simply get a life and move on.

It really is not rocket science: evaluate the product, decide if it's suitable for you (at the price it sells) and purchase or go elsewhere." }-

Well said X2.

Prevx's pricing is well in line with other security software. If you don't like it...try one of the freebies...but remember...you get what you pay for.

[PatG]

-{ Quote: "Threads like this that pop up all over the place on Wilders really ought to be closed by the board admins, IMO.

Whingeing about a vendor's prices is disrespectful - it attempts only to devalue the vendor's wares. It is the vendor that decides on prices, and if the vendor gets it 'wrong' the market will force a change in time.

If you can't afford the vendor's prices, or you're just out to get something for nothing, simply get a life and move on.

It really is not rocket science: evaluate the product, decide if it's suitable for you (at the price it sells) and purchase or go elsewhere." }-

Well said X3, especially the first line. I refrain from posting a comment to threads like this, just consider the source. Am a well satisfied long time user and do not agree w/repeated bashing of products to others. :dry:

[egghead]

-{ Quote: "Threads like this that pop up all over the place on Wilders really ought to be closed by the board admins, IMO.

Whingeing about a vendor's prices is disrespectful - it attempts only to devalue the vendor's wares. It is the vendor that decides on prices, and if the vendor gets it 'wrong' the market will force a change in time.

If you can't afford the vendor's prices, or you're just out to get something for nothing, simply get a life and move on.

It really is not rocket science: evaluate the product, decide if it's suitable for you (at the price it sells) and purchase or go elsewhere." }-

Yes !

We, the users ("the market"), decide what is a "good" price.
I for one think the price is o.k. for what you get. :thumb:

-{ Quote: "say what you want Page but Prevx is still FP ridden and really not worth a crap in the real world. Now bash me if you wish, but this is about to become known." }-

Not my experience trafficjam

[disinter1]

So you guys are telling me if it's more expensive then it's better? So I should be wasting crap loads of money on Norton for example since its more expensive than Avira? Nope sorry buddies, that's what I like about Avira, they price their product competitively which has me at a second year being with thier product and giving them my money. You need to get you heads cleared out and understand money talks and when it's uncomfortably out of fair price range for the consumer then it's sad I have to ignore such a great product, thanks for your time.

[spm]

-{ Quote: "So you guys are telling me if it's more expensive then it's better?" }-

No. Read, and try to understand...

-{ Quote: "So I should be wasting crap loads of money on Norton for example since its more expensive than Avira? Nope sorry buddies, that's what I like about Avira, they price their product competitively which has me at a second year being with thier product and giving them my money. You need to get you heads cleared out and understand money talks and when it's uncomfortably out of fair price range for the consumer then it's sad I have to ignore such a great product, thanks for your time." }-

... but clearly you don't. It's very simple. Really, it is. If you don't like the price, move on, and use a product that suits your budget, or your personal valuation. End of story.

[Page42]

-{ Quote: "Yeah, I know prevx is worth it blah blah, but come on give us a better price and you got yourself a yearly cusomter!;D" }-
This is a support forum, not Let's Make A Deal. Complaining about the price isn't a support issue.

[JRViejo]

Page42, is correct. Because PrexvHelp already gave the answer in Post #5 (http://www.wilderssecurity.com/showpost.php?p=1577501&postcount=5), and more than enough thoughts have been expressed, there is no reason to continue the downhill debate. Thread closed!

JR