System Backup 2010

[sysop_home]

I can´t create any Snapshot Container.

The system (XP Prof, SP3, all Update uptodate, externe HD via USB).
Some idea?

[Paragon_Tommy]

Can you provide us with more info on what you did, which product you used and the steps you took?

[sysop_home]

Thank you for replay, and soryy for my pitch english.
Here, the desired response:

Registered Product: Paragon System Backup 2010 (German)
Serial Number: ~ Snipped serial # - Blue ~
Original name stub32i.exe
Intern name stub23
Version .00
Language English(USA)
Date of registration: 06.11.2009
Buy Date: 06.11.2009
Order Number: 8196341
Shop Name: Paragon Software


Program properly installed and registered.
Program starts,
it appears a window with the message: Auto Snapshots can`t be created,
Select a space for the backup, confirmed, it seems a new window :
with proposals, Continue, it seems a new window :
Wait for the USB hard drive, the USB drive is plugged in and recognized (USB to IDE)by the Device Manager,
Continue, it seems a new window : Setting up new snap container, look for suitable place.
and the search does not stop, and the egg timer runs and runs and runs.....
The Windows Task Manager shows, however, which the program is running .
CPU utilization goes every 5-6 seconds from 0 up to 45%, guaranteed memory = 470M.
I already tried this procedure about 5 times. Period varies 30-40 minutes and and no further progress.
I reinstalled the program several times, always the same.






--------[ EVEREST Corporate Edition Übersicht]--------------------------------------------------------------

Computer:
Computertyp ACPI-Uniprozessor-PC
Betriebssystem Microsoft Windows XP Professional (German)
OS Service Pack Service Pack 3
Internet Explorer 6.0.2900.5512
DirectX 4.09.00.0904 (DirectX 9.0c)
Other Microsoft.Net.Framework.3.5.SP1
Java6.Update6
Antivirus Microsoft Securty Essentials
Firewall ZoneAlarm 7.0.483.000

Datum / Uhrzeit 2009-11-14 / 12:06

Motherboard:
CPU Typ AMD Athlon XP, 1833 MHz (11 x 167) 2500+
Motherboard Name ASRock K7S8X v3 (5 PCI, 1 AGP, 3 DDR DIMM, Audio, LAN)
Motherboard Chipsatz SiS 746FX
Arbeitsspeicher 1024 MB (PC2700 DDR SDRAM)
BIOS Typ AMI (10/07/03)
Anschlüsse (COM und LPT) Kommunikationsanschluss (COM1)
Anschlüsse (COM und LPT) ECP-Druckeranschluss (LPT1)

Anzeige:
Grafikkarte NVIDIA GeForce FX 5200 (128 MB)
3D-Beschleuniger nVIDIA GeForce FX 5200
Monitor Fujitsu Siemens ScaleoView L19W-2SA [19" LCD] (YE3S205322)

Multimedia:
Soundkarte C-Media CMI9739(A) @ SiS 7012 Audio Device

Datenträger:
IDE Controller SiS PCI IDE UDMA Controller
Floppy-Laufwerk Diskettenlaufwerk
Festplatte WDC WD2500JB-00GVC0 (232 GB, IDE)
Optisches Laufwerk HL-DT-ST DVDRAM GSA-4081B
S.M.A.R.T. Festplatten-Status OK

Partitionen:
C: (NTFS) 99378 MB (75946 MB frei)
D: (NTFS) 139086 MB (130587 MB frei)

Eingabegeräte:
Tastatur Standardtastatur (101/102 Tasten) oder Microsoft Natural Keyboard (PS/2)
Maus Microsoft PS/2-Maus

Netzwerk:
Primäre IP-Adresse xxx.xxx.xxx.xxx
Primäre MAC-Adresse xxx.xxx.xxx.xxx
Netzwerkkarte LapLink Inc. USB Cable Network Adapter - Paketplaner-Miniport
Netzwerkkarte SiS 900-Based PCI Fast Ethernet Adapter xxx.xxx.xxx.xxx
Netzwerkkarte VMware Virtual Ethernet Adapter for VMnet1 (192.168.44.1)
Netzwerkkarte VMware Virtual Ethernet Adapter for VMnet8 (192.168.57.1)

Peripheriegeräte:
Drucker HP LaserJet IIIP
Drucker Microsoft Office Document Image Writer
Drucker Microsoft XPS Document Writer
USB1 Controller SiS 7001 PCI-USB Open Host Controller
USB1 Controller SiS 7001 PCI-USB Open Host Controller
USB2 Controller SiS 7002 USB 2.0 Enhanced Host Controller
USB-Geräte CanoScan LiDE 20/N670U/N676U #3

DMI:
DMI BIOS Anbieter American Megatrends Inc.
DMI BIOS Version P2.20
DMI Systemhersteller American Megatrends Inc.
DMI Systemprodukt Uknown
DMI Systemversion 1.0
DMI Systemseriennummer 00000000
DMI Motherboardhersteller
DMI Motherboardprodukt K7S8X.
DMI Motherboardversion 3.0
DMI Motherboardseriennummer 00000000
DMI Gehäusehersteller Uknown Chassis Manufacture
DMI Gehäuseversion Version 1.00
DMI Gehäuseseriennummer 123456890
DMI Gehäusekennzeichnung 0123ABC
DMI Gehäusetyp Desktop Case
DMI gesamte / freie Speichersockel 3 / 1
------------------------------------------------------------------------------------------------------------------------

The names of actual companies and products mentioned herein may be the trademarks of their respective owners.

[SIW2]

Hi sysop,

It is probably not a good idea to post your serial number - you may want to edit that out.

One of the PSG staff will be here after the weekend, and I am sure one of them will repond to you then.

Hope it helps.

[sysop_home]

Many thanks to the moderators of the forum as well as to the Paragon Support Service.
Although I have received until now still no answer to my Inquiry about my problem, but it helped me very much a decision to make.

Goodbye Windows XP and System Recovery, 2010, Welcome Windows 7.

Purchased, installed, tested and everything works error free!

bye, bye, bye

[SIW2]

Hi sysop,

You did get 2 responses already.

Your previous post was at the start of the weekend.

You haven't given the PSG staff much opportunity to respond to that one yet.

If you have the paid product - you are guaranteed a response in 3 working days by sending a support ticket within the support period.

This Forum is additional to that - for those outside the support period, or with free products.

There has only been 1 working day since your previous post.???

Glad to hear you are happy with Windows 7.;)

[Paragon_Tommy]

Hello sysop_home,

Hard to tell where the problem lies. Have you tried to initiate a backup to your local internal hard drive to rule out if the problem is with the external hard drive? Were there any other indications of services not working (VSS) or errors you've encountered. If the backup did initiate but it's stalling for that long, it could be due to performance or consistency of the source or destination.

To rule out the program, try Backup & Recovery 10 Free Edition. It's an overall better program than System Backup 2010 in terms of features.

http://www.paragon-software.com/home/db-express/download.html