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View Full Version : installing V10 after removing V9--but it burns to a disk.


robertpri
November 7th, 2009, 02:39 PM
I have Ver 9 Pro and nothing but problems trying to merge partitions in Windows 7, 64 bit. I went to my account and saw that I had bought V10 Pro some time back. [during the upgrade from Vista to Win 7, I lost a lot of software]

So I uninstalled V9 and then downloaded V10 Pro from my account. I checked my email and have a receipt for the purchase.

But when I run V10 Pro, instead of installing, it burns an image to a disk.

Okay, I did that, but what now? Why didn't I get a PM program to open?

Am I supposed to boot to this new DVD and, what, install something?

Very confusing.

SIW2
November 7th, 2009, 06:53 PM
Hello Robert,

Nice to see again.

It seems you downloaded the bootable recovery disc. You would use that to get the functions of PM10 in bootable form.

There is a separate download for the actual program installer.

It should be on your Account available for download.

Top one will be 32 bit installer - 2nd one is 64 bit installer, and the 3rd one down is the recovery cd - which you already downloaded.

213553

Hope it helps.