Integrity error

[Wheezer]

I downloaded Backup & Recovery 10 free yesterday and did two backup images. Saving the backup on a Seagate external hard drive.

The first time I ran it and did the Check Archive Integrity I got the following:
http://i170.photobucket.com/albums/u269/vipertwo/2009-11-02_193108.jpg

So I ran cCleaner and TuneUp Utilities 2008, and defraged my Seagate 1tb external hard drive.

I then ran the backup again. Upon running the Check Archive Integrity I got this:
http://i170.photobucket.com/albums/u269/vipertwo/2ndtry-2ndtimeintegritycheck.jpg

Not being a tech type person, I assume those messages mean that the backup didn't work, or more importantly wouldn't work if I tried to restore the image to my laptop.

Can you give any input on why I might be getting these messages and what I can do to make this work right?

[Paragon_Tommy]

Run a check disk, since I didn't see that as one of your operations.

Start > Run > type "cmd"

In the command prompt: chkdsk /r C:

Queue the job for the next reboot and reboot. Process can take up to 45mins or so.

[Wheezer]

Paragon Tommy,

I ran check disk per your instructions and got the message:
The volume is clean.

[Paragon_Tommy]

There's a few other ways to verify if your backup is good.

1. Mount the archive as a virtual hard drive.
2. Use the volume explorer in "Archive" tab to browse into the archive.
3. Use File Transfer Wizard to look into the archive.

[Wheezer]

I ran another try last night, before you had posted today. Because I thought of two programs I have that were "locked" when I ran the backup before.

This time I got the following:
http://i170.photobucket.com/albums/u269/vipertwo/2009-11-03_.jpg

When I closed that first screen I got this:
http://i170.photobucket.com/albums/u269/vipertwo/2009-11-03-2.jpg

I don't know if that'll bring more light to what is going on, but thought I'd let you have a look at it anyway, in case it does show something that'll explain what's happening.

Thank you very much for taking time to help me with this!

[Wheezer]

Just wanted to post one more time to say thank you paragon tommy. For giving me one last post with unclear instructions on somethings I could try, (if I had been given half a clue as to how to try them) and then totally ignoring my last post.

All paragon programs have now been uninstalled from my computer, and of course I will be letting everyone I know about the programs that don't work and the totally rotten customer service offered by paragon.

Have a nice day. No that's a lie...

[SIW2]

Hi wheezer,

Sorry no one picked up your last post.

This forum is for everyone , including those who have the free, or very old products, and is provided in addition to the "official" support that comes with paid products.

If you check the Macrium support site - there is none whatsoever for free product.

If you check Acronis ( afaik there are no free products ) - there is a Forum of sorts for those outside the paid support period - but it is notoriously useless.

Paragon support is the best by leagues. 99% of the time it works very well , here is one example:

http://www.wilderssecurity.com/showthread.php?t=257798

You could easily have bumped the thread - and asked for clarification of instructions.



I am just an enthusiastic Paragon user - so someone from PSG may correct me if I am wrong - but I suspect there may be one or two bugs in the new free program. I wouldn't be surprised to see a new build of that soon.

In the meantime, you could try the DB9 Express - not as many features as the new version -

32 bit:

http://www.v3.co.uk/vnunet/downloads/2223801/paragon-drive-backup-express

64 bit:

http://download.cnet.com/Drive-Backup-Free-Edition-64-bit/3000-2242_4-10904675.html

Hope it helps.