Why is 3.0.684 suddenly hanging after this mornings update

[Vocalpoint]

Morning,

I am running ESET AV 3.0.684 on a Vista Business 32 SP2 box...

I have been running for about 30 minutes this morning and after the latest virus signature update 4551 (and a restart for two Windows Updates) - the bloody eset service is grabbing 25% CPU just about everytime I start something or try to open an app.

This box has been running perfectly for months and so has ESET....

Just wondering if anyone else is seeing anything....

Cheers!

VP

[WayneP]

Hello Vocalpoint,

I have not heard of any others having the same issues with recent updates. I would recommend reinstalling the software to see if the problem persists. The update may have been corrupted during download and could cause this type of issue.

[ccomputertek]

-{ Quote: "Morning,

I am running ESET AV 3.0.684 on a Vista Business 32 SP2 box...

I have been running for about 30 minutes this morning and after the latest virus signature update 4551 (and a restart for two Windows Updates) - the bloody eset service is grabbing 25% CPU just about everytime I start something or try to open an app.

This box has been running perfectly for months and so has ESET....

Just wondering if anyone else is seeing anything....

Cheers!

VP" }-

wait till next update, I allways try to clean the update cache before a new update of NOD32.If the next update still does this, post back your results and then i'll tell you how to reset the update files and download a fresh batch, to see if it was a corrupt download that causes this for you.

[Vocalpoint]

-{ Quote: "wait till next update, I allways try to clean the update cache before a new update of NOD32.If the next update still does this, post back your results and then i'll tell you how to reset the update files and download a fresh batch, to see if it was a corrupt download that causes this for you." }-

This thing is driving me crazy. Any chance you can tell me how to reset? I am ready to ditch the cache now and retry it before I uninstall.

EDIT: I dumped the cache and hit update...a few files came down and so far...no freezing...will keep an eye on things....

[cssoz]

-{ Quote: "Morning,

I am running ESET AV 3.0.684 on a Vista Business 32 SP2 box...

I have been running for about 30 minutes this morning and after the latest virus signature update 4551 (and a restart for two Windows Updates) - the bloody eset service is grabbing 25% CPU just about everytime I start something or try to open an app.

This box has been running perfectly for months and so has ESET....

Just wondering if anyone else is seeing anything....

Cheers!

VP" }-

uninstall your current version and install the latest build of v3.0

change log is here http://www.wilderssecurity.com/showthread.php?t=253115

[agoretsky]

Hello,

What were the two Windows Updates that rebooted your computer to install?

Regards,

Aryeh Goretsky

[Vocalpoint]

-{ Quote: "uninstall your current version and install the latest build of v3.0

change log is here http://www.wilderssecurity.com/showthread.php?t=253115" }-
No can do - this version is not supported via my company's Juniper/Network Connect VPN software or I would be running it straight away. I have been hounding the powers that be relentlessly and still no joy...

I did receive updates that this version may finally be compliant but I need to test that....

Update on my issues - as soon as I completely uninstalled 3.0.684 and reinstalled - so far so good.

Re: Windows Updates - sorry - I don;t have the names but they are the same ones that were released this week to the masses.

Cheers!

VP

[agoretsky]

Hello,

Could it have been the Platform Update (http://support.microsoft.com/kb/971644) for Microsoft (http://www.microsoft.com/) Windows (http://www.microsoft.com/windows/) Vista (http://www.microsoft.com/windowsvista/) that was installed?

Regards,

Aryeh Goretsky

[Vocalpoint]

-{ Quote: "Hello,

Could it have been the Platform Update (http://support.microsoft.com/kb/971644) for Microsoft (http://www.microsoft.com/) Windows (http://www.microsoft.com/windows/) Vista (http://www.microsoft.com/windowsvista/) that was installed?

Regards,

Aryeh Goretsky" }-

Most certainly. Is there an issue with this update. It was a critical/essential so - Windows Update went for it as usual.

Update when you can.

Cheers!

VP

[agoretsky]

Hello,

I am not aware of any outstanding issues, however, from looking at Microsoft's web site, it appears this rather large update from Microsoft makes several low-level changes to Windows (http://www.microsoft.com/windows/) Vista (http://www.microsoft.com/windowsvista/)'s behavior and I cannot help but wonder if the resource utilization issue you noticed is simply the result of increased overhead from on-access scanning while the operating system was being patched.

Regards,

Aryeh Goretsky