PDA

View Full Version : Transfer License issue


softtouch
October 11th, 2009, 05:11 AM
I want to transfer my license to another user, but I am not able to remove the license at my.prevx.com.

PrevxHelp
October 11th, 2009, 04:14 PM
-{ Quote: "I want to transfer my license to another user, but I am not able to remove the license at my.prevx.com." }-

Hello,
We do not support giving licenses/transferring licenses to other users (except in specific circumstances).

Please let me know if you have any questions with this.

softtouch
October 11th, 2009, 11:00 PM
-{ Quote: "Hello,
We do not support giving licenses/transferring licenses to other users (except in specific circumstances).

Please let me know if you have any questions with this." }-

Pardon me? You mean, I cannot give my license to another user, because I wont use it any longer? You must be joking, do you?

I want to know how I can deactivate my PC at my.prevx.com without getting always that error "Error: (CHK008) It is not possible to remove another system from this license at this time"...

PrevxWebDesigner
October 12th, 2009, 04:35 AM
Hi Softtouch,

I think Joe was implying it's against our TOS to let other people temporarily use your license to cleanup their machine, before transferring it back onto your PC. A permanent move should not be an issue ;)

Either write into the customer support page (http://info.prevx.com/service.asp), or send me your license key via PM here, and we'll get this fixed for you :)

softtouch
October 12th, 2009, 11:18 AM
-{ Quote: "Hi Softtouch,

I think Joe was implying it's against our TOS to let other people temporarily use your license to cleanup their machine, before transferring it back onto your PC. A permanent move should not be an issue ;)

Either write into the customer support page (http://info.prevx.com/service.asp), or send me your license key via PM here, and we'll get this fixed for you :)" }-

I will do that tomorrow. Its a permanent transfer, not a temporary...