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View Full Version : RE: CYBERSCRUB PRIVACY SUITE ERROR MESSAGE


HKEY1952
September 30th, 2009, 11:53 AM
-{ Quote: "
I decided to purchase Cyberscrub Privacy Suite having reviewed discussions on the merits of various file cleaners on Wilders. I have, unfortunately, run into a problem involving the cleaning of locked files, such as page files, on reboot. I receive the following application error message:

Exception XCannotCompileDef in module engine.dll at 000E0076. "EndMain" expected. (205)

The above (in red) is precisely how the error message reads.

I have contacted Cyberscrub technical support and have received a support ticket number, so I know that the Company has received my query. That was three days ago. I have not yet received a reply or even an acknowledgement of receipt of my query.

I have looked in vain for some answer to my problem.

My OS is Windows XP Pro, with Service Pack 3 installed. I am running the following security Apps:

Kaspersky Internet Security Version 8.0.0.454
DefenseWall HIPS v. 2.45
A-Squared (Version 4.0.0.60)
Ghost Security Suite v.110

I have given Cyberscrub "trusted" rights in all security suite applications. I have tried uninstalling and reinstalling Cyberscrub, but that has not worked. I have also disabled all security applications, but I still receive the same error code on reboot.

I would sincerely appreciate assistance in resolving this technical problem. Thank you in advance for your help.
" }-


[B]MANUALLY DELETE ALL .ERS AND .CRS FILES IN THE FOLLOWING RESPECTIVE DIRECTORY:

01)- If using Microsoft Windows Vista, C:\Users\<username>\AppData\Roaming\CyberScrub\Privacy Suite\

02)- If using Microsoft Windows XP, C:\Documents and Settings\<username>\Application Data\CyberScrub\Privacy Suite\

CyberScrub Knowledge Base:
http://support.cyberscrub.com/ics/support/KBAnswer.asp?questionID=77

Original Thread/Post by member "ESQ_ERRANT"
http://www.wilderssecurity.com/showthread.php?t=225688


HKEY1952

luvyajl831
January 1st, 2010, 11:59 PM
I get the same error message with my cyberscrub and I have been using it for along time but it just started doing it.
I notice you have Kaspersky and I removed that from my pc and now when I download other security programs they always report that there will be a conflicit with Kaspersky but I removed it and used CCleaner to clean the reg.
so I wonder if it is Kaspersky is causes it I even went in the regedit and other areas to remove any last trace of it but i think there is a file somwere of it.
Kaspersky was draining my cpu but I still like it I just need a new pc or new cpu ect. I am using Nortin antivirus and it has been fine.
anyway I will try removing .ERS and .CRS files as the one answer from
HKEY1952