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Kuipie
September 21st, 2009, 05:08 AM
Hi,

Got the following situation:
One Windows 2003 Eset NOD32V3 Server which provides configurations and updates to clients.
Clients all running Windows XP.
Now all clients are getting the following error message:
eset Nod32 update information is not consistant

The server downloads the newest updates as it should.
I've did a server update cleanup with no result.

Can anybody tell me how to solve this problem?

ASpace
September 21st, 2009, 05:59 AM
-{ Quote: "
I've did a server update cleanup with no result." }-


Could you clarify ? Clean-up should mean deletion of all the files in the Mirror folder , then run manual update to re-download the updates for the Mirror.

If your clients/workstations are not so much , you could try to clear their update cache (Advanced setup tree -> Updates)

Kuipie
September 21st, 2009, 06:20 AM
-{ Quote: "Could you clarify ? Clean-up should mean deletion of all the files in the Mirror folder , then run manual update to re-download the updates for the Mirror.

If your clients/workstations are not so much , you could try to clear their update cache (Advanced setup tree -> Updates)" }-

Yes, with clean-up I mean deletion of all the files in the Mirror folder and than run a manual update to re-download the updates for the mirror. Used the manual from the esset support site for that.

I tried to clear the the updates cache on 2 workstations. The result is the same. And the error message is still: Update information is not consistent.
Tried this one also with no luck: http://kb.eset.com/esetkb/index?page=content&id=SOLN2206
Updating the same 2 workstation over the internet works fine. But that is not what we want.

All ideas are welcome!!!

ASpace
September 21st, 2009, 09:15 AM
-{ Quote: "Yes, with clean-up I mean deletion of all the files in the Mirror folder and than run a manual update to re-download the updates for the mirror." }-

Although it will require server restart , could you try to reinstall the program (NOD32)
http://kb.eset.com/esetkb/index?page=content&id=SOLN2289&actp=LIST_RECENT

Kuipie
September 22nd, 2009, 05:13 AM
-{ Quote: "Although it will require server restart , could you try to reinstall the program (NOD32)
http://kb.eset.com/esetkb/index?page=content&id=SOLN2289&actp=LIST_RECENT" }-
Removes this the database inluding the configuration files from the server?

Kuipie
September 23rd, 2009, 08:25 AM
Bump!