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trjam
September 16th, 2009, 05:53 AM
Since the beta is over, this thread can be specifically for questions realted to their whole 2010 lineup.

CubonesCastle
September 16th, 2009, 01:12 PM
-{ Quote: "Since the beta is over, this thread can be specifically for questions realted to their whole 2010 lineup." }-

Something tells me i don't think so :P

Sjoeii
September 16th, 2009, 01:30 PM
-{ Quote: "Something tells me i don't think so :P" }-
Why? What's wrong with it?

markcc
September 16th, 2009, 03:11 PM
I have been using the Suite for a few months now along with Mamutu & they get along quite well. I'm still trying to understand the firewall part, I have used Outpost in the past & have it installed in one machine & still find it the best firewall out there. This trusted/unstrusted/direct internet connection/blocked networks part is just strange to me in the firewall section.

dallas7
September 16th, 2009, 04:42 PM
-{ Quote: "Since the beta is over, this thread can be specifically for questions related to their whole 2010 lineup." }-
@trjam... What is your relationship to G Data? Is this to be a vendor support thread?

How does this relate to the forum at
http://forum.ultimateinternetsecurity.com/
which apparently is the vendor support site according to UIS (Matt)
http://www.wilderssecurity.com/showthread.php?t=250177
but for several weeks hasn't seen any responses to user postings?

FYI, I just purchased 3 licenses to GDIS2010 so I have a vested interest in the support forum end of things. :)

Thank you!

trjam
September 16th, 2009, 04:47 PM
-{ Quote: "@trjam... What is your relationship to G Data? Is this to be a vendor support thread?

How does this relate to the forum at
http://forum.ultimateinternetsecurity.com/
which apparently is the vendor support site according to UIS (Matt)
http://www.wilderssecurity.com/showthread.php?t=250177
but for several weeks hasn't seen any responses to user postings?

FYI, I just purchased 3 licenses to GDIS2010 so I have a vested interest in the support forum end of things. :)

Thank you!" }-
relationship? Customer
thread? the 2010 products are on sale here in the states, at a great price, so why post questions about current products for sale in a beta thread.
As for support, I agree, it has to get better because going down anymore isnt a option. Doesnt matter for me because it is working like a charm. I only use the AV though.

trjam
September 16th, 2009, 04:49 PM
the only way I know of to get support is here (http://www.gdata-software.com/support/contact-details/contact-form.html)

dallas7
September 16th, 2009, 04:58 PM
-{ Quote: "I have been using the Suite for a few months now along with Mamutu & they get along quite well. I'm still trying to understand the firewall part, I have used Outpost in the past & have it installed in one machine & still find it the best firewall out there. This trusted/unstrusted/direct internet connection/blocked networks part is just strange to me in the firewall section." }-

I was using the trial of GDIS2010 for about two weeks before I made the decision to buy three licenses yesterday. I spent a few weeks testing Outpost Free & Pro and Avira Pro. I had been using Avira Personal, Spyware Doctor and PC Firewall Plus v5 for over a year.

I grew weary of the multi-vendor schema, building rules and dealing with alerts. In the end, G Data had what I wanted but the Firewall gui is definitely different! ::)

I'm leaving everything on Maximum and Autopilot. The only thing I've done purposefully so far is, from the log, I selected an outbound connection made to port 9000 (UPnP) and made a new rule denying it. A good site to evoke that connection is news dot aol dot com.

So far, GDIS2010 lives well with Zemana on this desktop and IObit S360 on my laptop and another desktop.

Cheers!

dallas7
September 16th, 2009, 05:08 PM
-{ Quote: "relationship? Customer thread? so why post questions about current products for sale in a beta thread." }-
Ah... your use of a G Data logo avatar makes you appear "official" when you're merely another forum poser gifted with advanced skills in the use of the Quote button. ;) ;D
-{ Quote: "the only way I know of to get support is here (http://www.gdata-software.com/support/contact-details/contact-form.html)" }-
Been there, done that.

dallas7
September 16th, 2009, 05:09 PM
-{ Quote: "Something tells me i don't think so :P" }-
I agree. 8)

firzen771
September 16th, 2009, 06:01 PM
tested out GDATA AV 2010 and i found it decently light (i only tested it for performance, not malware) but the updates are ridiculously slow... but i still found it to be a bit heavier overall than my current solution.

ghidorah68
September 16th, 2009, 07:58 PM
I've been running it for a few months now and LOVE it.

No drag on my system at all.

I'm using G Data Internet Security 2010 along with Prevx on Windows 7 64-bit. Works like a dream.

Very happy with everything. I contacted UIS and they were very helpful with my questions.

Take care
Chuck

trjam
September 16th, 2009, 08:09 PM
-{ Quote: "tested out GDATA AV 2010 and i found it decently light (i only tested it for performance, not malware) but the updates are ridiculously slow... but i still found it to be a bit heavier overall than my current solution." }-
It is ashame you didnt get to test it with some malware because I know you know how to do this stuff. I will say though, you would have been utterly shocked at the results.;)

trjam
September 16th, 2009, 08:22 PM
True. Hopefully when IBK releases his results it will still be doing good.

firzen771
September 16th, 2009, 08:37 PM
-{ Quote: "It is ashame you didnt get to test it with some malware because I know you know how to do this stuff. I will say though, you would have been utterly shocked at the results.;)" }-

i imagine it wuld be good since it has 2 engines, i was mainly looking at how it performance was and wow i was sure shocked with how long a simple update takes.

Macstorm
September 17th, 2009, 03:47 AM
-{ Quote: "Perhaps it downloads the entire database each time? I know MBAM and SAS do that." }-
Incremental updates, mate ;)

These shouldn't take longer than a couple of minutes though..

trjam
September 17th, 2009, 06:44 AM
-{ Quote: "Incremental updates, mate ;)

These shouldn't take longer than a couple of minutes though.." }-
the longest I have seen mine run is about 30 seconds.

CubonesCastle
September 17th, 2009, 01:43 PM
-{ Quote: "Why? What's wrong with it?" }-

I had thought the thread would blow over because there is already a big thread about the BETA everyone uses :)

I was wrong :)

trjam
September 17th, 2009, 04:06 PM
Now I do want to warn you folks if you are thinking of buying, and this goes for the US site. If you buy and ask for a refund, they are going to confuse the heck out of you. If you pay by credit card it will not be refunded that way, it will go to your bank and I REALLY do not like the current setup for this. It was that way 6 months ago and is still today. It just plain, "Sucks."

G-Data needs to improve 2 things, and the weird thing the software is what is the best in all my years of wasting time here.;)

1. Customer service has got to improve. I think they are hearing this and are working in that area and it will be slow. They could use a real rep here to but that isnt what really matters.

2. Refunds. On those occasions when a customer does request one it has to be simplified and ensure the returned funds are restored from which ever source they came from. Credit card to credit card. Duh?

They best listen, because they are sitting exactly where Avira was 2 years ago. Avira struggled at this new found reality. G-Data can either learn from it, or take that deep fall of shame. We shall see.

Securon
September 17th, 2009, 08:59 PM
Good Evening ! Get this, it's taken one month for G-Data to respond to my initial query regarding a refund. As Trjam has stated and I had referred to on my previous postings here at Wilders this antiquated and asinine way of conducting business if continued will hurt them where they can least afford to be hurt and that's the almighty bottom line. They to there credit apologized for the faux pas due to technical difficulties with English Support Tickets. Thank God I have a superb bank whose charge back people are in the process of issuing a refund. But as Trjam stated they need to ascribe too simplicity Credit Card to Credit Card...K.I.S.S. And if it could become anymore convoluted they wanted me to supply them with my International Bank Account Information, pullllllllleeeese...coo..coo..coo..coo. Point made LOL...Beyeppty yep...that's all folks. On the other hand one of G-Data's National Counterparts...Competitors issued me a refund that took all of Twenty Four Hours. As I've stated before Customer Service and Support is JOB 1. Sincerely....Securon

Securon
September 17th, 2009, 09:42 PM
Good Evening ! As Trjam stated the Product is Excellent and I wholeheartedly concur. But if your thinking of purchasing you will go through Ultimate Security in the U.K. call the 800 # and be very upfront and find out about their billing and refund policy, as stated Credit Card to Credit Card. The U.S.A. site is a Shell Site no 800 # and no Sales or Customer Support. If Ultimate Security has to receive approval from G-Data regarding refunds,stay clear of purchasing until G-Data gets their Act Together. Sincerely...Securon

Macstorm
September 18th, 2009, 12:38 AM
-{ Quote: "the longest I have seen mine run is about 30 seconds." }-
yep that's the average time it takes indeed ;)

c2d
September 19th, 2009, 01:40 PM
I just installed GDATA AV 2010 trial and curently testing it on my 3 years old PC.
So far so good :thumb:
GUI looks great and program is running light and fast (35-40 MB) :thumb:
First update was about 110 MB size :wacko:
I m doing the full system scan and it look fast but not as fast as Avira's scan.
Running great with Outpost Pro 2009

MatDE
September 19th, 2009, 03:12 PM
I read all the great things here at wilders about G-Data 2010, how 'light' it should be etc. - I was bored and so I tested trial version (just antivirus) today. - Well, it's gone again already. :)

Why? On my System (Athlon 64 X2 4850e, 2 GB RAM, XP Pro SP3) it slowed down everything in a way I couldn't tolerate! The full scan lasted forever, doing it again I strangely felt no speed improvement at all (theres a feature to only check new files, out of order?) and most important: surfing the web was no fun anymore. It lags big time. :gack: - What a waste of time it was. :thumbd:

BTW: I came from Avira (free) + Prevx (paid) and I am back to this couple. In my experience much faster, lighter and you have fun surfing because pages are loading immediately exactly as it should be, system responds very quickly etc. :thumb:

Before Avira I was using NOD32, but that (v3 and v4) slowed down surfing also too much for me. So ... who knows .. maybe I just don't like webfilters? ;-)

firzen771
September 19th, 2009, 03:12 PM
-{ Quote: "I just installed GDATA AV 2010 trial and curently testing it on my 3 years old PC.
So far so good :thumb:
GUI looks great and program is running light and fast (35-40 MB) :thumb:
First update was about 110 MB size :wacko:
I m doing the full system scan and it look fast but not as fast as Avira's scan.
Running great with Outpost Pro 2009" }-

ye first update is HUGE and so is the installer, they definetly need to do somethin about that... its about triple the size of most installers if not more...

firzen771
September 19th, 2009, 03:18 PM
-{ Quote: "I read all the great things here at wilders about G-Data 2010, how 'light' it should be etc. - I was bored and so I tested trial version (just antivirus) today. - Well, it's gone again already. :)

Why? On my System (Athlon 64 X2 4850e, 2 GB RAM, XP Pro SP3) it slowed down everything in a way I couldn't tolerate! The full scan lasted forever, doing it again I strangely felt no speed improvement at all (theres a feature to only check new files, out of order?) and most important: surfing the web was no fun anymore. It lags big time. :gack: - What a waste of time it was. :thumbd:

BTW: I came from Avira (free) + Prevx (paid) and I am back to this couple. In my experience much faster, lighter and you have fun surfing because pages are loading immediately exactly as it should be, system responds very quickly etc. :thumb:

Before Avira I was using NOD32, but that (v3 and v4) slowed down surfing also too much for me. So ... who knows .. maybe I just don't like webfilters? ;-)" }-

well webfilter was quite snappy for me, no lag times on java heavy pages either, and overall system performance was still pretty good for me, i didnt check scan speed tho, but im on Windows 7 so maybe an XP issue or another issue with anything else ur running or used to have installed before.

MatDE
September 19th, 2009, 03:26 PM
-{ Quote: "well webfilter was quite snappy for me" }-

Imagine 1, 2 sometimes maybe 3 seconds (subjectively felt, not time stopped!) of nothing happening. After clicking a link. That's what we are talking about here. ???

-{ Quote: "but im on Windows 7 so maybe an XP issue or another issue with anything else ur running or used to have installed before." }-

Who knows ... well there clearly MUST be a reason that you all are full of praise and only (?) I am not. - But I am glad it's gone now and maybe 2011 I try it again. ;)

firzen771
September 19th, 2009, 03:29 PM
-{ Quote: "Imagine 1, 2 sometimes maybe 3 seconds (subjectively felt, not time stopped!) of nothing happening. After clicking a link. That's what we are talking about here. ???



Who knows ... well there clearly MUST be a reason that you all are full of praise and only (?) I am not. - But I am glad it's gone now and maybe 2011 I try it again. ;)" }-

its probly a conflict of some sort it sounds like. and ye id get rid of it to with that kind of web delay, but lucky for me ther wasnt any delay, but either way overall it still wasnt AS light as my current solution so i ditched it and my main concerns about it wer the abnormally huge update and the GIGANTIC installer size... the update took ages.

mvdu
September 19th, 2009, 04:09 PM
The Av-comparatives test really makes me want to try this out again..

Thankful
September 19th, 2009, 06:28 PM
What two engines does it use?

Macstorm
September 19th, 2009, 06:37 PM
-{ Quote: "What two engines does it use?" }-
Avast & Bitdefender for their home products ;)

Narxis
September 19th, 2009, 06:38 PM
-{ Quote: "What two engines does it use?" }-

Engine A=BitDefender
Engine B=Avast

Thankful
September 19th, 2009, 06:55 PM
Macstorm and Narxis,

Thank you.

firzen771
September 19th, 2009, 07:22 PM
-{ Quote: "Avast & Bitdefender for their home products ;)" }-

for their home products? do they use some other engines for their business products perhaps?

Macstorm
September 19th, 2009, 07:30 PM
-{ Quote: "for their home products? do they use some other engines for their business products perhaps?" }-
yes as i far as i know, they seem to use a different 'engine combo' for their business products. Let me confirm this please.

firzen771
September 19th, 2009, 07:33 PM
-{ Quote: "yes as i far as i know, they seem to use a different 'engine combo' for their business products. Let me confirm this please." }-

i see, im curious to hear which engines they use for that.

vlk
September 20th, 2009, 03:22 AM
AFAIK it's BitDefender and Avast even for the business products. Previously, it was BD+Avast for consumer and Kaspersky+Avast for business, but recently, they ditched Kaspersky altogether.

firzen771
September 20th, 2009, 09:30 AM
-{ Quote: "AFAIK it's BitDefender and Avast even for the business products. Previously, it was BD+Avast for consumer and Kaspersky+Avast for business, but recently, they ditched Kaspersky altogether." }-

o ok, thx for clarifying.

Ford Prefect
September 21st, 2009, 04:23 AM
The current business products definitely use also BitDefender and avast.

cu,

Ford

Macstorm
September 22nd, 2009, 03:28 AM
-{ Quote: "The current business products definitely use also BitDefender and avast." }-
Yep, it's confirmed.

I have read also that it was until the last year's versions that business & enterprise products were using the F-Prot engine as well.

trjam
September 22nd, 2009, 08:10 PM
well, my 2 laptops that are only turned on once or twice a day have not been updating. Set it to connect on internet connevtion and to update once a day but nothing works. Also started to run a tad heavy on both laptops. So back to the only thing that works for me.

DVD+R
September 23rd, 2009, 04:44 AM
Good God! ::) when will you install (1) Antivirus and stick with it longer than lunchtime tjram :P :D

firzen771
September 23rd, 2009, 07:32 AM
-{ Quote: "Good God! ::) when will you install (1) Antivirus and stick with it longer than lunchtime tjram :P :D" }-

keep dreaming ;D ;D

MatDE
September 23rd, 2009, 08:52 AM
Good job, trjam! :D

Congrats mate, you recently lured me successfully into trying G-Data 2010 (btw: was nice to see my otherwise fast system finally crumbling down for once and behaving like some GHz were mysteriously stolen ;D ) but from now on I (PRAY to :) ) strongly resist the urge to install everything and all that someone *blink* enthusiastically recommends and praises here at Wilders until he is suddenly in the mood to change his avatar *AGAIN*. :argh:

Just in case you do your marketing-avatar-thingy :) to throw people off your scent: In vain :) because you are recognized by your nickname, the comments of the fooled :P and therefore the trick really works only one time. So I hope. ;D

Damn .. should I try Avast 5 beta or not!?! :argh: ;D

Relax please :) .. just kidding and staying for the day with Prevx (remember? ;D ) as only protection! At least this is the plan. Right now .. (what time is it? :) ) .. but once infected with 'Wilders-AKA-Quest-For-The-Best-AV-Disease' you never know, RIGHT? 8)

Well .. they should have quarantined us all LONG before! ;D

Narxis
September 28th, 2009, 04:02 PM
Hi!

Does someone had connecting to Steam Counter Strike Source or Team Fortress 2 servers when the latest G Data Internet Security 2010 installed on Windows 7?

Narxis
September 30th, 2009, 07:04 AM
The new software update (20.2.0.6) was released recently and contains the following key changes:


- Optimization of software and signature updates

- Windows 7-optimization

- E-mail scanning optimized at different points

- Improved communication between Outlook plug-in and port monitoring

- Optimizing the use of firewall with VPN connections

- TeamSpeak fixed on Windows 7

- Faster display of the behavior of the software in minutes

apathy
September 30th, 2009, 07:59 AM
I installed Gdata 2010 AV on my netbook and ran down the malware url list. It doesn't matter
if it is flash/shockwave droppers or nasty fake av software GDATA was blocking it and working within Sandboxie.

trjam
October 3rd, 2009, 05:30 PM
I like trying new software then getting rid of it to try some of the stuff I know and use. Then I come back later and try the new product out again and realize, it really is good.;)

Sjoeii
October 3rd, 2009, 05:49 PM
-{ Quote: "I like trying new software then getting rid of it to try some of the stuff I know and use. Then I come back later and try the new product out again and realize, it really is good.;)" }-
Are you going to surprise us? ;)

trjam
October 3rd, 2009, 05:52 PM
well I think I wont make it to Russia, Germany seems to be pretty this time of year.;)

DVD+R
October 3rd, 2009, 09:07 PM
-{ Quote: "well I think I wont make it to Russia, Germany seems to be pretty this time of year.;)" }-


HUS DER LIEFTEN ;)

Sjoeii
October 4th, 2009, 01:08 AM
-{ Quote: "well I think I wont make it to Russia, Germany seems to be pretty this time of year.;)" }-
Pretty safe. This way you still could switch between Gdata and Avira ;)

Sunrazor
October 11th, 2009, 06:06 PM
When is this patch that fixes the teamspeak problems due? I am currently an Avira user but my licence expires in a couple of weeks and the G-Data Suite really is an interesting option as it provides better anti-spyware protection and also backup. You have any clue? Tried the trial version but no update fixed Teamspeak on my computer.

Running Windows 7 x64.

Narxis
October 12th, 2009, 01:20 AM
-{ Quote: "When is this patch that fixes the teamspeak problems due? I am currently an Avira user but my licence expires in a couple of weeks and the G-Data Suite really is an interesting option as it provides better anti-spyware protection and also backup. You have any clue? Tried the trial version but no update fixed Teamspeak on my computer.

Running Windows 7 x64." }-

The english update is always coming 2-3 weeks after the german update. I guess this week or next week it will be available for the english version.

Sunrazor
October 12th, 2009, 06:23 AM
Ok nice. It didn't seem to have a big footprint either even though it runs two engines. I will have another go when the new patch is out. I liked the auto feature of the firewall also (except Teamspeak ;D )

Sunrazor
October 14th, 2009, 06:07 AM
If someone has the product and get's that patch for the english version it would be appreciated if you post that here or tell me in a message. Thanks :)

Narxis
October 16th, 2009, 01:12 PM
From english G Data forum:

We have started dedicated support & you can access:

1) Chat: Log onto www.UISUSA.com and click the chat now option. This is the fastest way to get to us. We do remote assistance as well.
2) Email: Shoot us an email at support@ultimateinternetsecurity.com & we will get back to you within the same day.
3) Forums: These will be updated once in 24-48 hrs so that we can stay connected.

Sunrazor
October 16th, 2009, 06:06 PM
I still need to know for sure that this now works with Teamspeak and Windows 7 64 bit to give it a shot.

bradtech
October 16th, 2009, 07:21 PM
G-Data is a very good product, and would be worth every penny IMO if someone were to buy it. Very good job on the 2010 line!

Sunrazor
October 17th, 2009, 02:15 PM
I tried to register on their homepage for "My G-data" as I was about to give it a go but that didn't work. Got a mail with an activation link that didn't do anything. Impressive.

So I will continue with Avira Premium. Bought 2 more years. I have always been happy with it and I think it will work well with windows 7. G-data seemed great though if they would just answer e-mails, fix the firewall and launch the english versions at the same time as the german.

Narxis
October 17th, 2009, 06:24 PM
-{ Quote: "I tried to register on their homepage for "My G-data" as I was about to give it a go but that didn't work. Got a mail with an activation link that didn't do anything. Impressive.

So I will continue with Avira Premium. Bought 2 more years. I have always been happy with it and I think it will work well with windows 7. G-data seemed great though if they would just answer e-mails, fix the firewall and launch the english versions at the same time as the german." }-

Why did u want to register? Do you have a valid license?

They answer e-mails the same day you write it. Just check what i posted yesterday. The firewall is fixed, the program update will come on Friday. If you have other problems log into the support chat.

Sunrazor
October 19th, 2009, 04:44 PM
I wanted to register because I wanted to buy a valid licence. The registration process didn't work. Got no answers to emails and the trial version I tried didn't allow Teamspeak to connect at all. No matter what. So I went Avira instead.

trjam
October 19th, 2009, 05:00 PM
It is good but the updater will fail sometimes, so you might want to consider that. There were numerous times when I checked the log to find the update check had failed. And that is on 3 computers.

Securon
October 19th, 2009, 09:50 PM
Good Evening ! Narxis, I forwarded you an e-mail at Ultimate Security yesterday and you stated that all e-mails will be answered the same day,well it hasn't happened. Ultimate Security is a third party reseller vendor out of the U.K. so don't imply that it's in the U.S.A. Until G-DATA has an actual physical afflliate office located in the U.S.A. or Canada with a Business,Marketing and Pre and Post Sales Support,along with an active 800 number then I can't consider them a Major Vendor. And Narxis are you an employee of Ultimate Security? If not you have no credibility, and no right in stating we'll do this or that. If you are an employee be forthright and state so. Other wise your behaviour is deceptive and fraudulent. Sincerely...Securon

firzen771
October 19th, 2009, 11:06 PM
if anybody has a GDATA Anti virus license theyre not using and willing to trade for a license i have, PM me and we can talk.

River
October 20th, 2009, 12:33 PM
Does anyone how to reset the Statistics? You can find this when right clicking the tray icon.

markcc
October 20th, 2009, 01:13 PM
The only way I know is to re-boot the computer, that will reset the numbers

tipo
October 20th, 2009, 04:25 PM
-{ Quote: "relationship? Customer
thread? the 2010 products are on sale here in the states, at a great price, so why post questions about current products for sale in a beta thread.
As for support, I agree, it has to get better because going down anymore isnt a option. Doesnt matter for me because it is working like a charm. I only use the AV though." }-
and your avatar is avast! v5....hmmmm make up your mind dude!

trjam
October 20th, 2009, 04:32 PM
Yes sir! Will do!:dry:

trjam
October 20th, 2009, 04:41 PM
-{ Quote: "and your avatar is avast! v5....hmmmm make up your mind dude!" }-
but with all due respect, you will never get use to me, because I cant.;)

firzen771
October 20th, 2009, 06:54 PM
-{ Quote: "but with all due respect, you will never get use to me, because I cant.;)" }-

too true ;D ;D

firzen771
October 20th, 2009, 10:32 PM
Anyone with a license for GDATA AV that theyre not using, PM me.

zach
October 23rd, 2009, 01:02 PM
If Anyone wants to trade Gdata Av license for Online Armor++ license please PM me

teykila
November 3rd, 2009, 03:54 AM
Hello Guys,

I'm new here.

I have installed the trail version of Internet Security 2010 but i don't see the firewall setting in the security center.... I'm running windows 7 64bits.

did someone had the same issue?

Thanks!

cruelsister
November 3rd, 2009, 08:42 AM
There isn't a separate Firewall icon. You will see the Firewall functions by double-clicking the GData icon that does appear (under Internet section).

teykila
November 3rd, 2009, 10:04 AM
Yes it should be in the internet section of the console along with :

Web protection
Phishing protection


But i have only those 2. No firewall sign anywhere.

cruelsister
November 3rd, 2009, 11:50 AM
Looks like it's not installed for you. No matter- run setup again and click on the Modify part. If you see the Firewall is not checked, install it; if it shows that you should have it already, uninstall, reboot, and try to install again (just the Firewall part, of course).

Correct installation would give you 2 processes: GDirewalltray and GDfwsrv.

teykila
November 3rd, 2009, 03:53 PM
Try the modified, i don't have the firewall option... Only Antivirus, Spam filter and parental control.
Looks like the trial french version doesn't have it...

Well, the guys of Gdata gave me soem hints but still doesn't work.

So i switched to PC Tool firewall along with GData trial version without firewall.

Will probably buy the antivus version and keep PC tools. I'll keep this config untill armor online support 64bits version.

Cheers for the help anyway!

Securon
November 3rd, 2009, 09:45 PM
Good Evening ! Teykila,after some deliberation on my part I settled with G-Data A/V and P.C. Tools Firewall Plus. So far so good, both are performing flawlessly. I Had G-Data I.S. and apparently their was an upgrade and strangely enough after the upgrade the Firewall component vanished. It wasn't a deterrent in my case because I as stated chose their A/V. But for individual's out there that are expecting a Visible Firewall Presence it's a bit odd, and disconcerting to be minus a critical component. Maybe Ultimate Internet Security in the U.K. can source an appropriate answer from G-Data corporate, because G-Data corporate has an unenviable track record in their response to consumer customer queries. But for other potential users this is of paramount importance. Sincerely...Securon

teykila
November 4th, 2009, 02:10 AM
Thanks a lot Securon. So no point in trying to resolve this, PC Tool is giving me full satisfaction for now.

I will settle for the same setup probably.

clocks
November 4th, 2009, 06:43 PM
It this program "heavy" due to the 2x engines? I was debating trying it, but wasn't sure if I should bother....thanks

firzen771
November 4th, 2009, 07:53 PM
-{ Quote: "It this program "heavy" due to the 2x engines? I was debating trying it, but wasn't sure if I should bother....thanks" }-

well if resource usage is important to u, then yes its much heavier than other products out there.

clocks
November 4th, 2009, 08:03 PM
-{ Quote: "well if resource usage is important to u, then yes its much heavier than other products out there." }-

I gave up on it anyway. I have never had so much trouble downloading the installer, getting it to run, etc.. Super slow download, problems installing on two different machines. I'll pass. Thanks for your feedback on the resources.

firzen771
November 4th, 2009, 08:06 PM
-{ Quote: "I gave up on it anyway. I have never had so much trouble downloading the installer, getting it to run, etc.. Super slow download, problems installing on two different machines. I'll pass. Thanks for your feedback on the resources." }-

well with what like a 250mb download for the installer? i assume it wuld be slow ;D ;D

clocks
November 4th, 2009, 08:14 PM
-{ Quote: "well with what like a 250mb download for the installer? i assume it wuld be slow ;D ;D" }-


I have a 15meg connection. It took almost an hour to download. Is the DL server on the moon? Then the installer kept giving me issues. So I downloaded it again, on a different PC, and tried to install it. Same problem with the installer. I figured I will save myself a headache and not spend any more time with it.

Subgud
November 6th, 2009, 03:37 PM
Teikyla: I had the same problem with the firewall when installing Gdata Total Care 2010. The firewall module did not install. I had to uninstall Gdata, run the AVCleaner that you can find here: http://www.gdatasoftware.co.uk/support/downloads/tools.html and reinstall the program again. Then it worked.

But I wonder if anyone here can help me. I went to gdata.de and choose united kingdom under land. After beeing redirekted to the UK site I choose Gdata Internet security, and purchase. There was an option saying it cost o.oo GBP. I thought that maybe it was a offer from Gdata. After I had mayde the purchase I got a email with my receipt, but no username&password.

Anyone out there seen this offer? What is it? I have sendt an email to gdata support and I am waiting for a reply, but I wondered if anyone other had seen this. I cant use the ultimateinteretsecurity support since I made the purchase directly from gdata official site.

Macstorm
November 6th, 2009, 06:51 PM
-{ Quote: "Anyone out there seen this offer? What is it? I have sendt an email to gdata support and I am waiting for a reply, but I wondered if anyone other had seen this. I cant use the ultimateinteretsecurity support since I made the purchase directly from gdata official site." }-
Hi Subgud,

I couldn't go through the entire buying process, you know, I'm not sure what you mean but I could capture the image below where it shows the regular price along with the delivery amount £ 0.00, or maybe you were presented it after the final purchase process?

If it's a valid transaction you should have received their confirmation email along with your un&pass.


213535

Subgud
November 6th, 2009, 08:30 PM
Funny. I checked in at gdata now. And it is the regular price now. Earlier today, at the same screen that macstorm posted a picture of, it said 0.00 GBP. I had to pay 3.00GPB for the delivery though.

Maybe they have had some errors with theire servers and have fixed it. Anyway, I did only pay 3GBP for Gdata internet security 2010. I have a receipt in my inbox, but they havent sendt me the username and password yet.

Macstorm
November 7th, 2009, 12:02 AM
-{ Quote: "Maybe they have had some errors with theire servers and have fixed it. Anyway, I did only pay 3GBP for Gdata internet security 2010. I have a receipt in my inbox, but they havent sendt me the username and password yet." }-
Try contacting them then. Use the email address provided in the confirmation message you received.