Am I getting ripped off here?!

[agentgomez]

I purchased Nod32 on 9/6 and received my purchase confirmation but no second email with the serial number. Per the website I submitted a claim and was informed that I would receive help within 24 hours. Well 24 hours has passed and I re-subitted the claim. Still no service. I paid 39.00 for antivirus protection and got nothing. I hate to have a chargeback issued since I would like to use this program, but what else can I do?!!!!!!!!!

[jedi_m]

-{ Quote: "I purchased Nod32 on 9/6 and received my purchase confirmation but no second email with the serial number. Per the website I submitted a claim and was informed that I would receive help within 24 hours. Well 24 hours has passed and I re-subitted the claim. Still no service. I paid 39.00 for antivirus protection and got nothing. I hate to have a chargeback issued since I would like to use this program, but what else can I do?!!!!!!!!!" }-
Did you checked your Spam/Junk email Folder?

[Marcos]

If you purchased the license through www.eset.com I'd suggest calling the sales department directly. For contact information, read here (http://www.eset.com/company/contact.php).