View Full Version : i cant uninstall your software
MrGump
September 7th, 2009, 09:39 AM
i just downloaded prevx 3.0 to try to see if my system had problems. i now cant uninstall it. I right click the icon but there is no option to close the program. i shut down the process and it comes right back.
i used the uninstall program you provide but the that did not work. it said something failed but then continued working so i couldn't see the message. it then restarted my computer and it is still installed and working.
please help me uninstall your software. thanks
PrevxWebDesigner
September 7th, 2009, 09:47 AM
Hi,
You should have the option to uninstall by using the Control Panel's "Add/Remove Programs" (XP) or "Programs and Features" (Vista) pages. Simply select Prevx 3.0 in the list and click Uninstall / Remove.
Was the uninstall tool you used the following?
http://info.prevx.com/download.asp?grab=csiuninstalltool
If neither of the options above work, then open a command prompt window and enter the following:
"c:\program files\prevx\prevx.exe" /prop UNINSTALL=AUTO
This should then force Prevx 3.0 to uninstall itself successfully.
If you have any issues, please don't hesitate to shout :)
MrGump
September 7th, 2009, 12:13 PM
-{ Quote: "Hi,
You should have the option to uninstall by using the Control Panel's "Add/Remove Programs" (XP) or "Programs and Features" (Vista) pages. Simply select Prevx 3.0 in the list and click Uninstall / Remove.
Was the uninstall tool you used the following?
http://info.prevx.com/download.asp?grab=csiuninstalltool
If neither of the options above work, then open a command prompt window and enter the following:
"c:\program files\prevx\prevx.exe" /prop UNINSTALL=AUTO
This should then force Prevx 3.0 to uninstall itself successfully.
If you have any issues, please don't hesitate to shout :)" }-
thank you very much :thumb:
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