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PrevxHelp
September 6th, 2009, 08:32 AM
Hello all,
We've had quite a few reports of problems with the right click scanner and I just wanted to clarify some of the functionality.

When right clicking on a file which has been recently downloaded by a browser, the current right click scanner implementation will most likely trigger the Windows "Open File - Security Warning". Prevx uses a very light integration for the right click scanner but it isn't flawless because of this warning.

We will be adding a more conventional right click scanner (which uses a shell extension into Windows Explorer) but it does create more overhead and a marginally wider scope for potential problems.

We will still have the option to revert back to the current right click scanner but I think for many users the more user-friendly scanner will be a benefit when scanning downloaded files.

And just to clarify further: the "Open File - Security Warning" prompt has a "Run" button. Clicking that Run button will not run the file, but will run the scan: no infection will execute at that point.

Let me know if you have any questions or thoughts on this! :)

lordpake
September 8th, 2009, 12:25 PM
I am assuming this refers to "older", stable versions too?

Because I remember once getting scared by similar behaviour. Recent dl, right-click scan and I got the prompt.


I really don't like seeing prompt to execute files when I am not trying to run it :) If this behaviour is present in current stable releases, then it explains my experience.

PrevxHelp
September 8th, 2009, 01:56 PM
{QUOTE-> I am assuming this refers to "older", stable versions too?

Because I remember once getting scared by similar behaviour. Recent dl, right-click scan and I got the prompt.


I really don't like seeing prompt to execute files when I am not trying to run it :) If this behaviour is present in current stable releases, then it explains my experience. <-QUOTE}

Yes it is, and I agree with the prompt being jarring when just trying to scan a file (which is the primary reason why we're going to be redoing it :))