License Validity .. what's the matter?!

[stimulator32]

Hello,

today afternoon the license validity was apparent on the main interface of ESET's EGUI ..

but after the last update .. it disappeared !

I tried to check the validity many times :

211018

but the result was :

211019

When will you rectify this nodus ?!

Many Thanks ..

[agoretsky]

Hello,

I just tried verifying the license validity in a copy of ESET Smart Security and it worked. Perhaps you have created a rule in ESET Smart Security's Personal Firewall which blocks access to exp01.eset.com and/or exp02.eset.com or another program/device running downstream of your connection is blocking access to them? These are the hostnames of the servers used to query the license expiration dates.

Regards,

Aryeh Goretsky

[stimulator32]

-{ Quote: "Hello,

I just tried verifying the license validity in a copy of ESET Smart Security and it worked. Perhaps you have created a rule in ESET Smart Security's Personal Firewall which blocks access to exp01.eset.com and/or exp02.eset.com or another program/device running downstream of your connection is blocking access to them? These are the hostnames of the servers used to query the license expiration dates.

Regards,

Aryeh Goretsky" }-

No one of these mr. Goretsky .. I didn't create any rule that relates to these servers ..

And I want to say that the license validity disappears not always .. so sometimes appears and sometimes disappear ..

[stimulator32]

Yes .. you are right agoretsky ..

I have delete all new rules .. then I check the validity :

211029

Many Thank ..

[Pixelize]

-{ Quote: "Hello,

today afternoon the license validity was apparent on the main interface of ESET's EGUI ..

but after the last update .. it disappeared !

I tried to check the validity many times :

211018

but the result was :

211019

When will you rectify this nodus ?!

Many Thanks .." }-


Just in case this may help:
I've had the 'Please enable access to the expiration database server exp01.eset.com' problem with ESET NOD32 4.0.474 license verification and it got solved as soon as I included exp01.eset.com in Internet traffic protection -> HTTP,HTTPS -> Address management -> right hand side panel lists -> allowed addresses.
License expiration doesn't appear in the main interface page anymore though.

Cheers,

Pixelize