Windows 7 upgrades with ESET Smart Security

[agoretsky]

Hello,

Microsoft has notified software developers that some of the technologies used by security, backup, disk utility and network management programs are incompatible with the Windows Vista to Windows 7 upgrade process. This is a direct result of Microsoft’s design decisions and impacts most antivirus solutions that scan network data.

ESET has verified that the Personal firewall module in both versions 3 and 4 of ESET Smart Security is affected. The problem only affects computers being upgraded to Windows 7 from Windows Vista SP1 and SP2. Customers working with new installations of Windows 7 will not experience these problems, nor will customers upgrading from Windows XP (which performs a clean install).

ESET NOD32 Antivirus is not affected.

ESET is working closely with Microsoft as we approach the official launch of Windows 7 to address any potential compatibility issues and promptly communicate issues like this to our valued partners. Further information is available at http://www.eset.com/windows7upgrade (http://www.eset.com/windows7upgrade).

Regards,

Aryeh Goretsky

[Cudni]

Thanks for the update. Sounds like a simple enough workaround, removing eset, and reinstalling it after the vista -> win7 upgrade.

[midgo]

I upgraded to Windows 7 from Vista Sp2 before reading this information.

When the upgrade finished I had a screen on Eset Smart Security showing the firewall issue highlighted in the Eset info link shown.

I have tried uninstalling and re installing but no go and my network is still having problems when the Eset firewall is active.

I have had to disable the firewall and am using only the real time and antivirus protection and the Windows 7 firewall which does not cause issues with my network.

Is there a work around for people who have already upgraded to Windows 7 before finding out the above info?

Any help appreciated.:(

[TheIgster]

-{ Quote: "The problem only affects computers being upgraded to Windows 7 from Windows Vista SP1 and SP2. Customers working with new installations of Windows 7 will not experience these problems, nor will customers upgrading from Windows XP (which performs a clean install).
" }-

Sorry, but clean install of Windows 7 here (no upgrade) and the firewall portion of ESS is not working correctly.

I cannot create a rescue disk, nor can I access a shared folder correctly.

[agoretsky]

Hello,

The RTW version of Microsoft (http://www.microsoft.com/) Windows (http://www.microsoft.com/windows/) 7 (http://www.microsoft.com/windows/windows-7/) does not seem to be available yet for download on MSDN or Microsoft Connect.

For those of you who have obtained ISOs or installation media from sources other than directly from Microsoft, those are not valid versions and may not contain the same bits as the version which will be released tomorrow. It is even possible that they contain non-Microsoft code.

After Microsoft has released the official versions to the world-wide web and ESET (not to mention all the other ISVs in the Microsoft partner ecosystem) have had a chance to download and test their programs with them, you should see an announcement about compatibility. In the meantime, keep in mind that version 4 of ESET's software was designed, developed and tested with Microsoft Windows 7 in mind and there should not be any major issues.

Regards,

Aryeh Goretsky

[TheIgster]

Fair enough.

I am running the RTM version of Windows 7.

The firewall in ESET'S Smart Security does not work as expected and does not properly allow the sharing of folders.

I cannot say how I have obtained the RTM version of Windows 7, but it in fact matches the "official" release.

I suspect in the next little while, this forum will be swimming with Windows 7 users who cannot use their purchased ESS as it blocks shared folders. Not always, but sometimes. Then other times it does not. There is no rhyme or reason, but I can say without question it does not work as it should.

[Scoty]

I have install Windows 7 Final with Eset 4 Security Suite and not good working. Eset turn not off the 7 Firewall and i can not see Eset in the Security Center. When i turn off Eset i dont see any infos from 7. With the RC i dont have this problem.

[ASpace]

-{ Quote: "I have install Windows 7 Final with Eset 4 Security Suite and not good working." }-

You have it - you have this ^final^ Windows 7 . But Windows 7 is not final . What you might have is RTM version . Not RTW version , neither what the public will have on Oct 22nd. Just wait until the 2H of October , get the newest ESET Smart Security version then and if it is still not working start COMPLAING and COMPLAING , and COMPLAING - but then , at the end of October .

>>> not now , please . Windows 7 is still not 100% ready , neither are software and hardware vendors . It is all marketing - they are playing with you to make you more and more addicted to it , to Windows 7 . But there is quite a lot of time until it is released as it should be.
It has always been like that . Just have a look in the past :
Windows XP -> first accepted release SP1a , best accepted SP2
Windows Vista -> quite a lot of changes - security , stability , new feautures -> SP1

Why rush for Windows 7 and so much noise about it

[DonVa]

I have official RTM of vista (64 bit directly from Microsoft) .
Will do a fresh install later and post if ESS ok..

[navlasop]

Same issue - Windows 7 Ultimate X64 RTM (technet)
Eset Smart security installs fine, gave no errors, next reboot, tough the firewall components were down. This was from a almost clean install.

Already reinstalled the machine, gonna install what i need and image it first, then i'll see if i can make it work of it's just broken...

[agoretsky]

Hello,

ESET is testing ESET Smart Security and ESET NOD32 Antivirus with Microsoft (http://www.microsoft.com/) Windows (http://www.microsoft.com/windows/) 7 (http://www.microsoft.com/windows/windows-7/), as downloaded directly from Microsoft.

One important fact that people should keep in mind is that there is an approximately a 2.5 month window between the release of Windows 7 on MSDN and Microsoft Connect and before it becomes generally available to consumers through retail channels. Aside from the time required to manufacture all the shrinkwrapped packages of the software, the larger reason for a gap of this size is to allow the developers and IT professionals whom are part of of the Microsoft partner ecosystem to find and fix any last-minute issues prior to releasing compatible products (for developers), check for incompatiblities with line of business applications prior to enterprise deployment (for IT professionals), prepare new computers to sell (for OEMs) and all the other tasks that have to be performed when a new major version of an operating system is released.

After testing has concluded and the results reviewed, we will have a better idea of whether there are any issues or incompatibilities and how to address them, which could be via module update, the release of a new build, knowledgebase articles, et cetera.

ESET is just as interested as you are in how their software performs on this new operating system, and a little patience is requested on your part while this is investigated. Thank you for your patience and understanding.

Regards,

Aryeh Goretsky

[The Nodder]

A problem has just been found with the Checkdisk app but it seems MS will release a fix for it, that proves the point of agoretsky and others.

[navlasop]

-{ Quote: "Hello,

ESET is testing ESET Smart Security and ESET NOD32 Antivirus with Microsoft (http://www.microsoft.com/) Windows (http://www.microsoft.com/windows/) 7 (http://www.microsoft.com/windows/windows-7/), as downloaded directly from Microsoft.

One important fact that people should keep in mind is that there is an approximately a 2.5 month window between the release of Windows 7 on MSDN and Microsoft Connect and before it becomes generally available to consumers through retail channels. Aside from the time required to manufacture all the shrinkwrapped packages of the software, the larger reason for a gap of this size is to allow the developers and IT professionals whom are part of of the Microsoft partner ecosystem to find and fix any last-minute issues prior to releasing compatible products (for developers), check for incompatiblities with line of business applications prior to enterprise deployment (for IT professionals), prepare new computers to sell (for OEMs) and all the other tasks that have to be performed when a new major version of an operating system is released.

After testing has concluded and the results reviewed, we will have a better idea of whether there are any issues or incompatibilities and how to address them, which could be via module update, the release of a new build, knowledgebase articles, et cetera.

ESET is just as interested as you are in how their software performs on this new operating system, and a little patience is requested on your part while this is investigated. Thank you for your patience and understanding.

Regards,

Aryeh Goretsky" }-

*EDIT*

Bah, user error :P (<--- ME) Seems it was still related to the soundcard drivers - I was sure i had applied the workaround for it, but guess i hadn't. Basically, RC soundcard drivers for the Asus Xonar Essence STX stopped 32 bit applications from running correctly/starting. It was the culprit in my case

[DonVa]

Cl;ean install of Windows 7 64 bit (rtm direct from Microsoft).

Installed and all working fine so far.
using Interactive mode.

(I don't have shared folders)

using ESS v4.0.437.0

In fact all my programs seem to be working ok.
(I turned of UAC though because I don't like it)

[JB2007]

My experience:

Machine 1: Clean install of Windows 7 32 bit RTM.
Machine 2: Upgrade from Vista Business 32 bit to Windows 7 32 bit RTM.

ESET Smart Security V4.0.437.0 on both machines.

Local network with all machines on a single workgroup.

Windows 7 network type: "Work".

On both machines, shared folders are not reliably available to other computers on the workgroup (including XP machines). Sometimes (rarely) they are visible immediately after booting, othertimes not for hours. Sometimes fiddling with the advanced network options (e.g. public folders) speeds up the process.

Disabling ESET firewall makes the shared folders visible immediately.

Enabling "Windows Firewall" does not cause the problem to recur.

The machine that was upgraded from Vista worked correctly with the same version of ESET SS before the upgrade.

JB.

[ashoktvm]

I tried using ESS and eset antivirus 4 latest version in a fresh install of windows 7. But the memory leak problem is occurring all the time. I have to restart the system. Memory leak is causing my system to respond really slowly. What should i do. Please help me

[xxJackxx]

The firewall seems to block machines from accessing each other on a LAN. Turning the firewall off allows it to work. Currently running NOD32 (using Windows Firewall). No problems I have found yet.

[fliplip]

Hi Guys.
Im a long time user of NOD32 /ESET SS and have been using W7 since feb.
Ive been doing upgrade's through various builds of W7 on my home PC and i did have a big problem with SSv4, or rather the firewall.
Ive also done clean installs on other PC's with the same issue so its not confined to upgrades only.
After doing a lot of searching someone came up with a solution and for me, at lest, this has fixed both my upgraded install and all clean installs since.
Hope it helps.
This has been cut and pasted from another forum.

1. Switch to Advanced Mode by clicking Toggle Advanced mode in the lower left corner of the main window.
2. Click on Setup tab > Personal firewall > Advanced Personal firewall setup and make sure the filtering mode is set to Interactive mode.
3. Go to Rules and zones and click Setup under Trusted zone and make sure that Allow Sharing is checked. ClickSetup under Zone and rule editor and click on Toggle detailed view of all rules
4. Uncheck the two following default rules; Block Incoming NETBIOS Requests and Block Outgoing NETBIOS Requests
5. Now create those two same exact rules again using any name of your choice by clicking New with the only difference that under Address you should only have Networks automatically marked as untrusted NOT All.

Dave.

[TheIgster]

Tried that Fliplip. I'm assuming you are talking about sharing issues with Windows 7?

It didn't work for me.

[fliplip]

-{ Quote: "Tried that Fliplip. I'm assuming you are talking about sharing issues with Windows 7?

It didn't work for me." }-

Well the funny thing is it its more for the network issue but it also seemed to fix the Firewall not working. Could have been a coincidence though.

[E-Buzz]

-{ Quote: "Hi Guys.
Im a long time user of NOD32 /ESET SS and have been using W7 since feb.
Ive been doing upgrade's through various builds of W7 on my home PC and i did have a big problem with SSv4, or rather the firewall.
Ive also done clean installs on other PC's with the same issue so its not confined to upgrades only.
After doing a lot of searching someone came up with a solution and for me, at lest, this has fixed both my upgraded install and all clean installs since.
Hope it helps.
This has been cut and pasted from another forum.

1. Switch to Advanced Mode by clicking Toggle Advanced mode in the lower left corner of the main window.
2. Click on Setup tab > Personal firewall > Advanced Personal firewall setup and make sure the filtering mode is set to Interactive mode.
3. Go to Rules and zones and click Setup under Trusted zone and make sure that Allow Sharing is checked. ClickSetup under Zone and rule editor and click on Toggle detailed view of all rules
4. Uncheck the two following default rules; Block Incoming NETBIOS Requests and Block Outgoing NETBIOS Requests
5. Now create those two same exact rules again using any name of your choice by clicking New with the only difference that under Address you should only have Networks automatically marked as untrusted NOT All.

Dave." }-

I followed your advices in the above post, except for skipping part 5. All of a sudden it seems that the LAN connection between Windows 7 x64<>Vista Ultimate x64 works 100%. I will have to do more checks, but the shared folders aswell as the shared printer on the Windows 7 box is reachable even after several reboots.

But.....how does this method affect the protection from the firewall? I´m behind a router with a SPI firewall and only a few ports open so i feel somewhat pretty well protected, but better safe than sorry ;D

[stueycaster]

-{ Quote: "Cl;ean install of Windows 7 64 bit (rtm direct from Microsoft).

Installed and all working fine so far.
using Interactive mode.

(I don't have shared folders)

using ESS v4.0.437.0

In fact all my programs seem to be working ok.
(I turned of UAC though because I don't like it)" }-
The same for me. Everything seems to be working right. The only differences are I do have shared folders and I left UAC turned on. Also I'm using the RC v7100.

There was an issue with printer drivers since my host machine is x64 and the other is x86. I was able to install the driver off the software disk and it works fine now.

ESS v4 is doing everything just right. In July I bought my third subscription for it.

Man do I ever like Windows 7.

[Marcos]

A new firewall module (build 1052) is being distributed to those with "Test mode" enabled in the update setup. It adds support for Windows 7 homegroups (configurable in the IDS section of the firewall setup).

[proactivelover]

-{ Quote: "A new firewall module (build 1052) is being distributed to those with "Test mode" enabled in the update setup. It adds support for Windows 7 homegroups (configurable in the IDS section of the firewall setup)." }-
thanks eset team and marcos:thumb:

[Marcos]

In addition to Windows 7 support, the new firewall module introduces 2 new features configurable in the Zone setup:
1, Addresses excluded from active protection (IDS)
Here you can add IP addresses of devices with unusual behavior that produce attacks, but generally are trusted. We've seen port scan attacks from certain router brands or printers whose communication used to be evaluated as an attack and was blocked.

2, Addresses allowed to receive a notification about the unavailability of TCP/UDP ports
IP addresses listed here will receive an RST if connection at the attempted port is blocked.

[EnGenie]

Does ESS 4.0.467 contain the Windows 7 compatibility fixes such as the 1052 firewall and a fix for doing an in-place upgrade from Vista to Windows 7?

Does it contain the fixed program modules, released after 4.0.437, that solve the Vista SP2 upgrade issues?

[PnP]

-{ Quote: "Does ESS 4.0.467 contain the Windows 7 compatibility fixes such as the 1052 firewall and a fix for doing an in-place upgrade from Vista to Windows 7?

Does it contain the fixed program modules, released after 4.0.437, that solve the Vista SP2 upgrade issues?" }-

for me no :) ... for sharing i should use "1052"..

[Mariner4222]

I have had a bit of a nightmare with this.

Took the Windows 7 compatability wizard at it's word and did an ugrade as it said I had no conflicts, hadn't read this thread.

Now having real trouble keeping a stable conection to the net. Tried ideas in Fliplip's and Proactivelover's with some success for a short while but eventually I loose the connection again and only get it back if I uninstal Eset.

Tempted to try a fresh install of Windows 7 but from other posts it seems that might not even solve the problem.

Playing havock with punkbuster also.

Hopefully Eset will issue an up[date soon that solves all this. Till then would advise staying clear of 7.

Cheers

[MasterTB]

-{ Quote: "
Hopefully Eset will issue an up[date soon that solves all this. Till then would advise staying clear of 7.

Cheers" }-

I'm sorry to say this but I would advise staying clear of ESS.
EAV is working fine though.

[cool1007]

I have upgraded windows vista to windows 7 build 7600 from MSDN, and I had to uninstall ESET and reinstall due to the Firewall initialization problems.

However, now I have noticed two Devices in Device Manager with an alert symbol, WAN Miniport (IP) and WAN Miniport (IPv6) Eset Personal Firewall Miniport, which windows reports as a failure to load the drivers.

The firewall does seem to work fine and no other errors are shown.

Any ideas what's that about?

Thank you,

[ASpace]

Have you tried this risky procedure ?
http://kb.eset.com/esetkb/index?page=content&id=SOLN2289

It should fix your issue?

[fredra]

@Aspace .. Why is that a risky procedure?
What method would you suggest that we use to remove ESET Smart Security?


-{ Quote: "Thanks for the update. Sounds like a simple enough workaround, removing eset, and reinstalling it after the vista -> win7 upgrade." }-

After reading the this thread, it would appear that what was said by Cudni is the correct procedure.

The entire upgrade from Vista --> Win 7, with ESET SS seems to be problematic.

Cheers ;D

[Farmand]

For me ESS is working great with Windows 7.. No problem what-so-ever..

Did a Clean install from Vista to Windows 7.. It have never been a good idea to upgrade from one OS to another anyway.

And i have done this on 2 other computers, and there is no problem..


So, Dont upgrad from Vista to Windows 7.. Do a Clean Install..

[Martial]

Bonjour
I just receive today my upgrade DVD to Windows 7
I use now windows Vista 64 bits
I plan to upgrade this week end :not clean install because too much softs to reinstall

SOMEONE SOMEWHERE CAN SAY ME IF ESET SMART SUITE LAST VERSION IS COMPATIBLE OR NOT TO WIN 7 ??
I read all these thread and i stil confuse about it
I dont want an half compatibility or an firewall disable because compatibilty problem
Can i still trust my smart suite ??

Do i continue to use my ESet license or must i change for another security soft
Many thanks

[Farmand]

Like i wrote in my post above.. It works great with Windows 7.
But then again, i have only tryed with a Clean install...
And that only took like 2 hours, including installing all my software. So for me, that not along time..

Be safe, do a Clean Install... It have always sucked to do a Upgrade, no matter what people say. There will alway be some kind of conflicts.



-{ Quote: "Bonjour
I just receive today my upgrade DVD to Windows 7
I use now windows Vista 64 bits
I plan to upgrade this week end :not clean install because too much softs to reinstall

SOMEONE SOMEWHERE CAN SAY ME IF ESET SMART SUITE LAST VERSION IS COMPATIBLE OR NOT TO WIN 7 ??
I read all these thread and i stil confuse about it
I dont want an half compatibility or an firewall disable because compatibilty problem
Can i still trust my smart suite ??

Do i continue to use my ESet license or must i change for another security soft
Many thanks" }-

[stratoc]

i upgraded to 64 bit 7 HP, clean install on a new drive, no other software. i have been with v3 for a long time, thought i better update to v4, everything was fine untill i rebooted, then all kinds of firewall problems, messages about corrupted files etc. gave up after the 3rd clean re-install. all my games (94) are working fine i just cant get smart to run properly, will wait untill next build maybe.

blimey good to see the competition can't compete. back to eset after less than 1 day. just nod 32 though.

[jspratjr]

1 64-bit desktop and 1 32-bit laptop - no problem. Same problem as noted in previous post with another 32-bit desktop...installed fine, rebooted, and the firewall was broken. Tried 3 times and on each reboot, the firewall was broken and the system kept complaining about a Raid controller (only after the security suite was installed - after an uninstall and reboot, no such Raid controller message).

Farmand - nice idea but it's absolutely ridiculous that one piece of software (the only software I've had a problem with on 3 upgrades) should dictate whether you upgrade or do a clean install of the OS.

[Farmand]

It sure is not good, that it is that way.. But then again, i have not tryed a Upgrade from on OS to another, and i will never do that..

Clean Install is always the best solution..


-{ Quote: "1 64-bit desktop and 1 32-bit laptop - no problem. Same problem as noted in previous post with another 32-bit desktop...installed fine, rebooted, and the firewall was broken. Tried 3 times and on each reboot, the firewall was broken and the system kept complaining about a Raid controller (only after the security suite was installed - after an uninstall and reboot, no such Raid controller message).

Farmand - nice idea but it's absolutely ridiculous that one piece of software (the only software I've had a problem with on 3 upgrades) should dictate whether you upgrade or do a clean install of the OS." }-

[Warren Clyde]

I've recently upgraded my Vista HP to Windows 7 HP and it wasn't a clean install so i still had all my files, programs and ESS installed. Then ESS says firewall module disabled. i could not activate it. Looked for help on Google found a post saying un-install ESS and re-install.

I did just that and it worked successfully. :)

[billynation]

-{ Quote: "I've recently upgraded my Vista HP to Windows 7 HP and it wasn't a clean install so i still had all my files, programs and ESS installed. Then ESS says firewall module disabled. i could not activate it. Looked for help on Google found a post saying un-install ESS and re-install.

I did just that and it worked successfully. :)" }-

I did the same thing but when I install Eset SS 4 it will not let me go online at all. When I uninstall Eset everything works. I need to get Eset back on, I feel naked with out it installed.

[Claude_FR]

-{ Quote: "I did the same thing but when I install Eset SS 4 it will not let me go online at all. When I uninstall Eset everything works. I need to get Eset back on, I feel naked with out it installed." }-

Hi all

How to solve the issue we all have? Read my solution.;D

After the upgrade from Vista-Pro (32b) to Windows 7 Pro (32b), ESET Smart security (v4.0.437) firewall was not working properly and was disabled…
Worth, after a reboot, both LAN and WAN connections were lost ! My local Network and work group despairs and a new one was created named “unknown network”. When looking under detailed properties of this new connection, everything seems to be ok, BUT no more connections to my local network and Internet…>:(

How to solve this issue: I did it with the great help of Stephane (Support Manager ESET France)
Please follow the steps as described!!! (With Windows 7 installed : upgraded or full install)

I’m French so my English is quite poor: Sorry for that.

1-Go to ESET Web site, download and save on your computer the last version of SS4 (v4.0.467)
2-Uninstall SS4 with Start> Program> ESET> Uninstall: Don’t go to control panel “Add and Remove”!
3-Reboot your compter
4-Launch the SS4 installer, you downloaded at step 1
5-When install has finished, you can note that everything about your network is working fine again :P , BUT...???
6-Reboot your computer
7- Your Network is again out of order: no LAN, no WAN connection… >:( >:( >:( DONT’T PANIC!???
8-Right click, in the systray, on the Network icon and click on “open Network center and share”
9-Click on the option “modify the network card” in the left side of the window (2d item)
10-In the new window, right click on the Network connection icon and left click on “property”
11-Uncheck the box “ESET Personal Firewall” than click “Ok”
12-Close all the opened windows
13-Reboot your computer
14-Miracle :o !!! Your LAN and WAN are working back again!!! Better than that: your firewall seems to work properly. No more warning message from ESET SS4 and Windows 7 about the firewall !!! BUT…
15-Go back to step 8 and do steps 8 to 10 :wacko:
16-Check back again the box “ESET Personal Firewall” than click “Ok”
17-Close all the windows
18-Reboot your computer

The issue is solved: Everything is working like a charm with no trouble at all!!!;D ;D ;D

It’s a quite long procedure but it’s safe and works 100% : (for me !):argh:

Hope it will help you,
Best regards,
Claude (France)

[billynation]

Well heck. I wish I this would have been posted before I did a clean install. The clean install fixes this issue as well, but it would of took way less time to do the above steps to fix the firewall issue. Nice post Claude_FR this will help a lot of people.

[The PIT]

And err what happens if you just remove eset before the upgrade ???? Then re-install???

[Claude_FR]

-{ Quote: "And err what happens if you just remove eset before the upgrade ???? Then re-install???" }-

"err"? I don't anderstand the meaning...

Before, making this procedure, I did what you want to do but did not work at all... Whatever you do, at the end, you will have to follow this procedure.:-\

It looks quite complicate but in fact it's easy to do IF you follow the steps as discribed...

Regards ::)

[NigelP]

I followed exactly what Claude has suggested above, but I STILL cannot use ESET, have a nice red ESET ESS icon in the taskbar, and the personal firewall has failed to initialize. It connects to the router (as I can open the Routers admin settings fine wirelessly), but it does not give me any Internet access, it's like it's blocking all web traffic.

I have uninstalled and reinstalled ESS 4 numerous times today following my upgrade from Vista>7 (and I did uninstall ESS 4 prior to starting the Windows Upgrade).

The ONLY way I can get online is basically to remove ESET ESS 4 completely and engage the windows firewall .. which obviously leaves me open to viruses and whatnot - and as I've paid for ESS, I would actually like it to work!

Any suggestions as I am getting increasingly frustrated!!

I should add, I've also followed these instructions and still no good!

http://kb.eset.com/esetkb/index?page=content&id=SOLN2331
http://kb.eset.com/esetkb/index?page=content&id=SOLN2289

[NigelP]

Further to my post above, I gave up with it in the end and have reverted back to Vista using a backup image I made before I upgraded to 7.

Until ESET work out a solution that works by default, without users having to jump through hoops to get it to work, then I'll stick with using it on Vista.

Just seems a common problem and still no "works for all" solution.

[Davec2]

Just did upgrade from Vista to 7 (32 bit) and did not see any problems at all.
ESS is working just fine.
I just followed all the recommendations on the Eset website.
Basically downloaded lastest version of ESS and left the file on the desktop.
Uninstalled ESS using the programs uninstall option (Not the Windows uninstall)
Delete folders C:\Program Files\ESET and C:\Program Data\ESET
Upgraded to Win 7.
Ran the ESS installer file.
Enabled ESS Pre-Release Updates (an option in the ESS advanced update setup).
I had an orange icon at some point showing not complete protection, but ESS had a message saying to run windows update which fixed it.

[fredra]

-{ Quote: "Just did upgrade from Vista to 7 (32 bit) and did not see any problems at all.
ESS is working just fine.
I just followed all the recommendations on the Eset website.
Basically downloaded lastest version of ESS and left the file on the desktop.
Uninstalled ESS using the programs uninstall option (Not the Windows uninstall)
Upgraded to Win 7.
Ran the ESS installer file.
Enabled ESS Pre-Release Updates (an option in the ESS advanced update setup).
I had an orange icon at some point showing not complete protection, but ESS had a message saying to run windows update which fixed it." }-
@Davec2
I added one step to your procedure.
Before I UNinstalled ESS, I exported my settings. Then when I REinstalled ESS, I imported the settings.
Mine is also working great on both a 32bit and 64bit Win 7.
Cheers :)

[MasterTB]

I have to say that, despite the problem with ESS blocking WMP's Remote Control function with a stupid preset rule (ICSLAP) the firewall 1054 is working pretty well with My Win7.

Hope they keep improving compatibility and usability as well as security of the firewall.

[nevillekelly]

I have tried all the prescribed methods to get the personal firewall to work to no avail. No matter how many times I uninstall (even followed the directions for a manual uninstall) and reinstall it will not let the firewall work. I even tried Claude's method and nothing. I still get "The Personal Firewall is disabled most likely due to its installation being corrupted. We recommend that you reinstall ESET Smart Security as soon as possible."

If I go into the advance setup and disable the personal firewall the rest of the suite behaves normally though. This is very frustrating and any help would be appreciated.

Neville

[Stuie06]

NigelP - have u got anywhere with the Eset on Windows 7 yet? because I'm having the exact same problem as you.

[Finnish_Fox]

Looks like I am getting to a semi-related issue now.

- HP Laptop
- Running Windows 7 x64 from HP upgrade
- 1 profile - set as admin with access all across the board
- Never uninstalled ESET SS and firewall, antivirus seems to work

The only issue I have is when I attempt to open a DVD by double-clicking on the drive in Windows Explorer. The DVD plays fine when inserted via auto-play, just not if I manually try to access the drive.

The error I receive indicates that I do not have the correct permission level to access the drive.

This issue does not appear occur when opening data discs (tested with CDs) or music CDs.

Any ideas?

[agoretsky]

Hello,

Which version of ESET Smart Security are you running on your Hewlett-Packard notebook computer that was upgraded to Microsoft (http://www.microsoft.com/) Windows (http://www.microsoft.com/windows/) 7 (http://www.microsoft.com/windows/windows-7) from a previous version of Windows?

Regards,

Aryeh Goretsky

[TONPumper]

ESS works fine with my HP.

[JesseWalter]

i can not activate my eset smart sicurity i keep getting License could not be verified please enable access to the expiration database server exp02.eset.com 4.2.64.12

[happysunny]

Thanks