laptop shuts down when doing a Virus scan

[crystalmais]

Hi

I have NOD32 v4. I seem to be having problems when i do a virus scan. Half way through the scan the machine shuts down.

Can anybody help...

[Cudni]

disable autoreboot and post error message. did you notice what file or folder is crashes on?
http://pcsupport.about.com/od/windowsvista/ht/arestartvista.htm

[crystalmais]

Hi thank you. i shall try doing it again to see which file is causing it.

i have windows XP but I am assuming I can set this up the same

[ASpace]

It shuts down (like the normal way XP shuts down) or it simply "crashes" and reboots ?

[crystalmais]

The CPUs goto 100% and the machine just switches off

[ASpace]

Have you checked your hardware ? Last week I had such a case with a client - the problem turned out to be hardware related.

To ensure it is not the OS you could also try to boot from a bootable media such as some bootable CD/DVD