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tigerfish0303
July 24th, 2009, 10:08 PM
Good day,
I'm using the prevx free monitor. Currently I'm having this trouble with my PC where from time to time its operation slows down to a crawl rendering it impractical to use, so I look in task manager and I notice that there are 2 prevx.exe's running. Is it normal for 2 prevx.exe's, 1 under System and another under my admin account, to be running??? I turn off prevx from the tray icon but the prevx.exe that is under my admin account keeps running. Also I find that when I scan with prevx, before scans ended in 10 mins and this was too slow according to the moderator who answered(sorry, I can't remember who it was) but now it takes about 45 mins.-way slower now. I can't demand since I'm just using it for free but could you tell me the reason why this is so.

G1111
July 24th, 2009, 11:15 PM
Yes 2 prevx.exe's are running on my system. I am using 3.0.1.65 paid.

PrevxHelp
July 25th, 2009, 02:54 PM
Two prevx.exe are indeed normal, but your scan times are far too long. Could you save a scan log by clicking Tools > Save Scan Results and email it to report@prevxresearch.com ?

We will analyze it from there and see what could be causing the slowdown :) If you could also let us know what hardware you run on, that would be very useful to help diagnose the issue.