NOD32 V4 interfering with Spybot

[The fox]

It would appear as if NOD32 is interfering with Spybot S&D, disabling it from getting updates. Spybot S&D reports "Stream Read Error" when I attempt to update it, and I can't even get on the site for Spybot, as this is also blocked by, what I can only guess, is NOD32. I have attempted to make NOD32 disregard the site, without any success.

How would I go on about getting this solved, as I won't uninstall S&D due to the fact that its rather quick for those times when running something that will take +2 hours plus is abit of a too long wait.

[ASpace]

Hello!

You finally upgraded ;D

Open the user interface of EAV4 (ESET Antivirus 4) , then press F5 button to open the entire advanced setup .

Goto "Exclusions" and find Spybot S&D's exe file - just the exe file/files . Add them to the exclusions so that they are not scanned.

Then , navigate to "Web access protection → HTTP → Web browsers"
Make sure there is a X next to Spybot S&D.

This will make EAV not to scan Spybot's http traffic .

More information here (http://kb.eset.com/esetkb/index?page=content&id=SOLN2153&actp=search&viewlocale=en_US&searchid=1248144144373)


By performig these changes you'll ensure that it is not EAV that interferes with Spybot S&D. It will not lower the security of your computer.


ASpace

[The fox]

Still gives me the same error.

[ASpace]

Reboot your computer in Safe Mode with Networking (http://support.microsoft.com/kb/315222) and start Spybot S&D (try to update) . Does it help ?

[The fox]

-{ Quote: "Reboot your computer in Safe Mode with Networking (http://support.microsoft.com/kb/315222) and start Spybot S&D (try to update) . Does it help ?" }-

As I have never booted into safe mode, what exactly will it look like? And how would I go on about changing it from safe mode to normal mode?

I attempted to access Spybots site using a proxy, it returned that the connection timed out. Could it possibly be something on their end thats causing this?

I also attempted to access the site with IsItUp.org, it reported that the site most likely is down.. it would appear this problem isnt on my end.

[ASpace]

Read this link (http://kb.eset.com/esetkb/index?page=content&id=SOLN2268) and the Microsoft one I previously gave you and remember to start in Safe Mode with Networking.

It will look like similar . The way to get back to normal mode is to simply restart the computer - nothing scary and dangerous :)

Being in Safe Mode with Networking you'll be able to ensure it is not EAV because it will be completely disabled(services/drivers not loaded) . Then , Spybot S&D will be able to load and you'll see if it is NOD32 or Spybot itself the troublemaker.

[The fox]

As I mentioned in my post above the one you just wrote, it appears the whole site is down. I am not sure if this is too much to ask or anything but, do you believe you could attempt to connect to the Spybot site and see if it loads at all?

[ASpace]

I am unable to access their site ,as well

[ASpace]

There might be a temporary issue with their site or update servers . You'd better just wait a few hours/ a day :thumb:

[The fox]

Ah, then it would appear is if NOD32 is innocent. Sorry for taking your time, I will attempt to reconnect to the site throughout the day tomorow and hopefully itll go back up.

And thanks for the advice to upgrade to NOD32 v4, simply put, I love it. Only thing I miss is the interface from 2.7 tho, but its not something that is any bother at all.

As it is 5 in the morning here, I will be heading off for a good nights, if not least a few hours of sleep.

Once again, thanks.

[ASpace]

-{ Quote: "Sorry for taking your time" }-

No problem . I have some sleep problems and there is nothing else to do now :)

-{ Quote: "As it is 5 in the morning here, I will be heading off for a good nights, if not least a few hours of sleep." }-

6 am here :)

-{ Quote: "Once again, thanks." }-

You are welcome :thumb:

[ASpace]

I just noticed this thread (http://www.wilderssecurity.com/showthread.php?p=1507531#post1507531) ... ::)

[FanJ]

-{ Quote: "I just noticed this thread (http://www.wilderssecurity.com/showthread.php?p=1507531#post1507531) ... ::)" }-

the Spybot S&D site is back up again; see the other thread:
http://www.wilderssecurity.com/showthread.php?t=248535

[ASpace]

Thanks , FanJ! :thumb:

Nice to see the issue completely resolved now

[siljaline]

Also noted @ SpyBot Forums (now back online) -
http://forums.spybot.info/showthread.php?p=323679#post323679