Eset Nod32 v3 woes...

[vinknight]

I've an eset nod 32 antivirus disc which i bought some time ago. Recently, i tried installing it and the installation was successful. However, the icon in the taskbar turns red and when i opened eset it says " antivirus and antispyware turned off.." and so on. Below there was a message saying something about the program malfunctioned and it needs to be reinstalled. I went to the setup and found that the box is unchecked. So i checked it but to no avail. I tried reinstalling without UAC but the same thing happened.

Here are my com specs,

Windows Vista Premium Sp2
4gb ram
intel duo core processor
240gb harddisk

The antivirus worked fine with other laptops with vista.

Any solutions to help me?

:-\

[Cudni]

try
http://kb.eset.com/esetkb/index?page=content&id=SOLN2254

[vinknight]

-{ Quote: "try
http://kb.eset.com/esetkb/index?page=content&id=SOLN2254" }-

that was v4.0. The version im using now is v3. Also i can't find any test mode in v3:(

[Cudni]

did you check what is the latest version for ver 3.0.x and use that?

[The Hammer]

-{ Quote: "I've an eset nod 32 antivirus disc which i bought some time ago. Recently, i tried installing it and the installation was successful. However, the icon in the taskbar turns red and when i opened eset it says " antivirus and antispyware turned off.." and so on. Below there was a message saying something about the program malfunctioned and it needs to be reinstalled. I went to the setup and found that the box is unchecked. So i checked it but to no avail. I tried reinstalling without UAC but the same thing happened.

Here are my com specs,

Windows Vista Premium Sp2
4gb ram
intel duo core processor
240gb harddisk

The antivirus worked fine with other laptops with vista.

Any solutions to help me?

:-\" }-32 or 64 bit?

[vinknight]

Cudni: I'm not really sure on how to check the version however i did try downloading a trial from eset itself and then inputing the username and password etc. The same problem happens.


The Hammer: its 32 bit


an extra bit of information: I tried downloading v4.0 trial. However it rolls back halfway throughout the installation saying that the installation is interrupted and therefore ended prematurely.

[Cudni]

try manual removal
http://kb.eset.com/esetkb/index?page=content&id=SOLN558

[vinknight]

same thing happens.

here's a screenshot for a clearer view of this problem.



210596

[vinknight]

Another extra information: reinstalling of service pack apparently does not work; Sp1 and Sp2

i need help asap!


EDIT: found the root of the problem. The samsung new pc studio is causing the troubles, now i have eset nod v4 running smoothly in my laptop:)