PDA

View Full Version : Outlook add-in does not allow MAILTO

Marv Gordon
June 10th, 2009, 03:46 PM
Running Outlook 2003. If the NOD32 outlook plug-in is enabled and Outlook is NOT running, the MAILTO function of IE fails to work when trying to send a page or link. "The operation failed"

If the plug-in is DISABLED, this function works when Outlook is not running.
SamSa
June 11th, 2009, 01:13 PM
What version of NOD32 are you running?

Thanks,

SamSa
Marv Gordon
June 11th, 2009, 01:18 PM
-{ Quote: "What version of NOD32 are you running?

Thanks,

SamSa" }-

4.0.437
SamSa
June 11th, 2009, 01:21 PM
If you uninstall and reinstall ESET, does the issue still occurs?
Marv Gordon
June 12th, 2009, 11:47 AM
-{ Quote: "If you uninstall and reinstall ESET, does the issue still occurs?" }-

Complete uninstall, reboot, remove reg entries etc., reinstall. No go...
SamSa
June 12th, 2009, 12:59 PM
Do you have all the latest Windows Update and Service Pack?

Can you try this KB article?

http://72.3.228.197:8226/esetkb/index?page=content&id=SOLN527

Best regards,

SamSa
Marv Gordon
June 16th, 2009, 10:32 AM
Made sure my workstation was up to date. No luck.

Tried the compatibility change and still no luck.

I suppose it's time for a ticket....