Forgot how to renew using new purchase

[reynald]

The license on my laptop's NOD32 just expired. I bought a new NOD32 CD and want to use its key to get a new license for my existing installation. I've done this before but have forgotten the procedure.
I know I don't go through Renew on the ESET website; then I'd be paying again. It seems the only other option is Activate, but that starts with filling out a form to create a new customer account, which I already have. Can anyone clue me in? Do I go through Activate and just create another account?

[reynald]

Nobody knows?

[Bubba]

-{ Quote: "The license on my laptop's NOD32 just expired." }-Since you have a "60-day grace period", define "just expired" Please ?

How do I renew my license? (http://kb.eset.com/esetkb/index?page=content&id=SOLN570&actp=LIST_POPULAR)

-{ Quote: "To verify that you are eligible for renewal pricing for your ESET security product, use the following checklist:


You can renew your ESET security product's license online starting 60 days prior to the expiration date. If you allow your license to expire, you have a 60-day grace period to renew." }-

[prog]

Bubba-
I renewed over the phone last time. If you renew online does your license get extended 1 year from your previous expiration date or 1 year from the date you renew. I had a bad experience with a different company.
Thank you

[BFG]

Hello,

If there is an issue with the expiration date just email or phone the office. They will correct it for you.

BFG

[reynald]

No, what I’m talking about isn’t technically a renewal of my existing license. I bought a new copy of NOD32 and want to use its activation code to continue using my existing installation, without having to reinstall. I’ve done this before; I just don't remember the whole sequence. I think I have to register all over again at www.eset.com/activate, be emailed a new Username & Password, and enter those in my existing installation. Or something like that.

[reynald]

FYI, just to wrap up the thread, I did what I described above and it worked. Just pasted in the new Username & PW. In case anyone's wondering why I did this instead of a standard renew -- it can be cheaper this way if you buy a new copy on sale.