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haf
June 4th, 2009, 07:34 PM
I have downloaded the update from version 3 to version 4 twice, in case there was an issue with the downloading, and get the same error both time upon trying to install the new version.

The error is:

A network error occurred while attempting to read from the file: C:\WINDOWS\Installer\eav_nt32_enu.msi

every time it then rolls back to version 3 and says that the installation ended prematurely

I turned off my anti-spyware (Spyware Doctor), firewall (online armor), WinPatrol, and many other programs and still cannot get the installation to work.

Please help me!

Marcos
June 5th, 2009, 02:51 AM
PM sent. The problem is that the msi installer needed for uninstallation that was backed up to the C:\WINDOWS\Installer folder during installation has been removed from there in the mean time.