Thunderbird issues

[rony474]

Hello ,
using the newest ESS 4 , interessting thing what happened , emails are without the ESET signature and also the ESET symbols are missing in Thunderbird.
screen shot http://img10.imageshack.us/img10/7726/picegw.jpg

has anybody a solution for it ? ..

My OS is windows 7 x 64
running ESS 4.0.437 -> test mode enabled
And Thunderbird 2.0.0.21

Thanks..

R.

[estbird]

Did you try to uninstall ESET Smart Security and then install it again?
It looks like damaged installation.

[rony474]

it was a clean install , and it worked for some days ,, after that i have this issues... also reinstalled now , same ,

[estbird]

Which language version you have installed?
English?

[rony474]

english.

[estbird]

can you confirm that you have following files in your install directory
ESET Smart Security\x86\eplgTbEmon.dll
ESET Smart Security\x86\eplgTbSmon.dll
ESET Smart Security\Mozilla Thunderbird\Components\eplgTb.dll

and every has version 4.0.437.0
and verify whether digital signature of file those files is OK.

[rony474]

i can confirm that these files are present , version is ok , and signed from eset.

[estbird]

well,

i installed windows 7 ultimate RC (build 7100)
then i installed ESET_SMART_SECURITY 4.0.437 x64
and then I installed Mozilla Thunderbird 2.0.0.21
an everything is works ok

this is a file structure in eset folder directory i got
can you confirm that you have the same ?

ESET\ESET Smart Security\
67,568 callmsi.exe
167,984 DMON.dll
245,680 ecls.exe
54,696 ecmd.exe
56,232 eeclnt.exe
2,692,520 egui.exe
170,544 eguiAmon.dll
115,472 eguiDmon.dll
126,272 eguiEmon.dll
1,400,888 eguiEpfw.dll
110,328 eguiMailPlugins.dll
682,400 eguiProduct.dll
429,104 eguiScan.dll
225,688 eguiSmon.dll
388,440 eguiUpdate.dll
18,144 eh64.exe
23,296 EHttpSrv.exe
48,589 em000_32.dat
55,905 em000_64.dat
374,119 em001_32.dat
18,743,858 em002_32.dat
284,902 em003_32.dat
439,868 em004_32.dat
48,010 em005_32.dat
49,345 em006_32.dat
51,321 em006_64.dat
182,230 em008_32.dat
248,699 em008_64.dat
985,918 em009_32.dat
1,083,490 em009_64.dat
688,409 em010_32.dat
30,170 em013_64.dat
11,952 eplgHooks.dll
403,360 eplgOE.dll
256,064 eplgOEEmon.dll
443,024 eplgOESmon.dll
4,809,153 eset.chm
24,285 eula.rtf
88,168 http_dll.dll
1,659,448 mfc80.dll
1,655,864 mfc80u.dll
1,871 Microsoft.VC80.CRT.manifest
2,373 Microsoft.VC80.MFC.manifest
1,239 Microsoft.VC80.MFCLOC.manifest
799,800 msvcr80.dll
210,744 shellExt.dll
965,704 SysInspector.exe
1,100,640 SysRescue.exe
293,656 updater.dll

ESET\ESET Smart Security\Drivers\eamon
7,225 eamon.cat
1,523 eamon.inf
142,776 eamon.sys

ESET\ESET Smart Security\Drivers\ehdrv
7,225 ehdrv.cat
1,483 ehdrv.inf
134,024 ehdrv.sys

ESET\ESET Smart Security\Drivers\epfw
7,225 epfw.cat
1,493 epfw.inf
165,960 epfw.sys

ESET\ESET Smart Security\Drivers\epfwndis
7,515 epfwndis.cat
3,421 epfwndis.inf
33,608 epfwndis.sys
1,461 epfwnd_m.inf

ESET\ESET Smart Security\Drivers\epfwwfp
7,225 epfwwfp.cat
1,506 EpfwWfp.inf
44,944 EpfwWfp.sys

ESET\ESET Smart Security\License

ESET\ESET Smart Security\Mozilla Thunderbird
29 chrome.manifest
741 install.rdf

ESET\ESET Smart Security\Mozilla Thunderbird\Components
365,256 eplgTb.dll
749 eplgTb.xpt

ESET\ESET Smart Security\x86
155,040 DMON.dll
731,840 ekrn.exe
175,640 ekrnAmon.dll
113,840 ekrnDmon.dll
117,960 ekrnEmon.dll
1,061,440 ekrnEpfw.dll
109,720 ekrnMailPlugins.dll
175,640 ekrnScan.dll
220,960 ekrnSmon.dll
7,212,136 ekrnSmonEngine.dll
159,160 ekrnUpdate.dll
336,320 eplgOE.dll
200,360 eplgOEEmon.dll
369,280 eplgOESmon.dll
282,760 eplgOutlook.dll
163,280 eplgOutlookEmon.dll
398,120 eplgOutlookSmon.dll
212,720 eplgTbEmon.dll
398,120 eplgTbSmon.dll
1,869 Microsoft.VC80.CRT.manifest
548,864 msvcp80.dll
626,688 msvcr80.dll
258,040 PPESET.dll
625 PPEset.inf
183,880 shellExt.dll
220,960 updater.dll

[rony474]

same .. i decided to ignore this bug. All other working great. Removed integration from Eset into shell and Thunderbird ..

[rony474]

Hello ,
ive found out , that my problems where affected with the "test mode" enabled in updates. Tried to install EAV and worked but i have enabled test mode and the problem with the shell integration and also thunderbird was again there.

Thanks for help ..

[estbird]

I confirm,
that it is caused by "test mode" enabled in updates.

I successfully reproduced it.